2025 Audi A3/S3/RS3 Reversing Camera MMI View Issue

The Issue: 2025 Audi S3 Reversing Camera MMI View Problem

Audi has identified a software-related condition affecting certain 2025 Audi A3, S3, and RS3 models. This issue, documented under Transaction No. 2076961/2, specifically concerns the reversing camera system where the rear corner view cannot be activated via the Multi Media Interface (MMI).

This is categorized as a Pending Service Solution (PSS), indicating that while the problem is known, a definitive software update is still under development. The communication aims to inform technicians and owners about the issue and the anticipated timeline for a resolution.

Symptoms Owners May Experience

Owners of the affected 2025 Audi S3, A3, and RS3 vehicles may observe specific symptoms related to their reversing camera system. The primary complaint is that "The reversing camera view cannot be changed via the MMI" and "The rear corner view cannot be activated."

Additionally, customers might notice that certain 'soft keys' displayed on the MMI screen, which are typically used for changing camera views, have no functionality and should not appear in the reversing camera view interface. These symptoms point to a display and control issue within the MMI rather than a fault with the camera hardware itself.

Technical Background and Cause

Audi has determined that the root cause of this 2025 Audi S3 reversing camera MMI view problem is a software issue. The problem lies within the Data Bus On Board Diagnostic Interface, identified as J533 (address word 0019), which manages communication between various vehicle systems, including the MMI and the reversing camera. The current software version associated with this control unit is 2086.

A production solution is being developed, which involves a new software version, 2091. This updated software is expected to be integrated into vehicles by week 48 of 2024. The issue is not a malfunction of the reversing camera hardware but rather how the MMI system interacts with and displays its functions.

Important Warnings for Owners and Technicians

Audi has issued critical advisories regarding this condition:

• Do Not Replace Components: Audi explicitly states, "Do not replace any components for this condition since this will not resolve the customer's concern." This means that replacing parts like the reversing camera or MMI unit will not fix the software glitch and would be an unnecessary expense or effort.
• No Actual Camera Fault: A notice in the bulletin clarifies, "There are no issues with the reversing camera system. All functions offered by Audi are available." This reassures owners that the camera itself is working correctly, and the problem is limited to the MMI's ability to activate and display the rear corner view option.

What to Expect: Pending Solution and Timeline

For owners experiencing the 2025 Audi S3 reversing camera MMI view issue, Audi's guidance is clear: a software solution is currently under development and is anticipated to be released by the end of the fourth quarter of 2025. It is important to note that this timeline is subject to change. Until the software update is available, no repairs are necessary, and owners should not be concerned about the safety or functionality of their reversing camera system.

Dealerships are instructed to explain this timeline to customers. Furthermore, technicians are required to create a PSS (Pending Service Solutions) record in the PSS application via AccessAudi. This process helps Audi track the prevalence of the issue and ensures that customers are properly informed about the upcoming fix. This TSB (2076961/2) is informational and does not fall under standard Audi Warranty coverage, as it pertains to a pending software update.

Source: NHTSA ID 11023775