2022-2025 Audi e-tron GT High Speed Vibrations TSB

Owners of 2022-2025 Audi e-tron GT and RS e-tron GT models may experience Audi e-tron GT vibrations when driving at higher speeds. Audi has released Technical Service Bulletin (TSB) 93 24 33 2075983/1 to provide technicians with a structured approach to diagnose and resolve these complaints. This TSB, also referenced as 2075983, outlines the process for identifying the source of vibrations that occur at speeds exceeding 75 mph (120 km/h). It emphasizes the importance of proper diagnosis to ensure an effective repair for Audi e-tron GT vibrations.

Symptoms

Customers report experiencing vibrations when driving their e-tron GT or RS e-tron GT at speeds above 75 mph (120 km/h). Dealership workshops have been able to reproduce this complaint during testing.

Diagnosis and Technical Background

Multiple factors can cause these high-speed vibrations. To accurately pinpoint the root cause, technicians are instructed to use specific measuring and analysis instructions provided in an attached document. If the vibrations are traced to the wheels (first, second, or third wheel order), further diagnosis and repair should follow TSB 2074846. However, if the complaint is linked to the front axle powertrain order (specifically, the third wheel order), these characteristics are considered normal, and no repair of the drive system is needed in such cases.

Repair Procedure Summary

To address the customer's complaint of vibrations, technicians should follow these steps:

1. Reproduce the Complaint: The technician must first reproduce the customer's reported vibration issue to confirm its presence and characteristics.
2. Noise Identification: When performing the analysis, the VAS tool 611015 (PICO NVH tool) should be used to identify the source of the noise and vibrations. This tool helps in precise measurement and analysis.
3. Measurement Setup: Details regarding the configuration and positions for measurement are provided in the document attached to TSB 2063427. Technicians must refer to this document for proper setup.
4. Analysis and Billing: When performing analysis and billing using VAS tool 611015, technicians should also consult TSB 2063427 for specific guidelines.

Warranty Details

Warranty claims for this issue are processed under specific guidelines. If the vehicle is outside of its warranty period, this Technical Service Bulletin serves as informational guidance only, and costs may not be covered.

• Service Number: 9340
• Damage Code: 0020
• Labor Operations:
  • Set-up time for PICO noise analysis tool: 0161 0000 (Refer to SRT for associated operations)
  • Road test prior to the service procedure: 0121 0002 (10 Time Units)
  • Road test after the service procedure: 0121 0004 (10 Time Units)
• Claim Comment: As per TSB 2075983/1

All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual and are subject to review or audit by Audi Warranty.

Important Notes

All part and service references within TSB 2075983 are subject to change. Technicians should always verify the latest information and part bulletins with their Parts Department and/or ETKA. Additionally, the Repair Manual should be consulted for details on fasteners, bolts, nuts, and screws that require replacement during any repair procedure.

NHTSA ID: 2075983