2022-2024 Audi e-tron GT Green Door Seal Discoloration TSB

Audi has released Technical Service Bulletin (TSB) 2076798/1 to address a cosmetic concern regarding green discoloration on the door seals of certain 2022-2024 Audi e-tron GT and RS e-tron GT vehicles. This TSB outlines the cause of the discoloration and provides a specific cleaning procedure for technicians to follow.

This issue, referred to as "57 Door seals discolored green" by Audi, affects the appearance of the inner door seals. Owners searching for a solution to their Audi e-tron GT green door seals will find the details of this bulletin helpful.

Symptoms of Green Door Seal Discoloration

Owners may notice that the inner door seals on their Audi e-tron GT or RS e-tron GT have developed a green discoloration. This is primarily an aesthetic concern, affecting the appearance and surface of the door seals. The issue can affect any of the door seals, including the left, right, left front, left rear, right front, and right rear positions.

Workshop inspections confirm that the surface of the door seals appears discolored green or dirty due to contamination.

Diagnosis and Trigger Conditions

The technical background provided by Audi indicates that in certain conditions, vapor may come into contact with the door seal material. This interaction causes the seal to turn green, leading to the observed discoloration. The TSB includes example photos (Figure 1 and Figure 2) illustrating the typical appearance of the discolored door seals.

Repair Procedure Summary

The repair for the Audi e-tron GT green door seals involves a straightforward cleaning process. Technicians are instructed to clean the discolored door seals using a specific cleaning solution.

First, the affected areas on the door seal must be coated with cleaning solution D 009 401 04. The TSB includes an image (Figure 3) showing the door seal coated with this solution. Immediately after applying the cleaning solution, the door seal must be dried with a soft cleaning cloth. Another image (Figure 4) demonstrates the drying process. This cleaning and drying measure is designed to remove all the discoloration.

For vehicles currently in production, Audi has optimized the manufacturing process to prevent this issue from occurring.

Required Parts and Tools

To perform this cleaning procedure, the following specific part is required:

• Part number: D 009 401 04
• Designation: Cleaning solution
• Quantity: 0.4

Technicians should always consult with their Parts Department or ETKA for the latest information and parts bulletins to ensure they have the correct and most up-to-date cleaning solution.

Warranty Information and Important Notes

This Technical Service Bulletin 2076798/1 provides guidance for warranty claims related to the door seal discoloration. The relevant service numbers are 5763 for front door seals and 5863 for rear door seals. The damage code associated with this issue is 0031.

Labor operations for cleaning include:

• Clean front door seals: 5763 4299 (30 TU)
• Clean rear door seals: 5863 4299 (30 TU)

It is important for owners to note that if their vehicle is outside of its warranty period, this Technical Service Bulletin is for informational purposes only. All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual.

When billing for this service, technicians are required to attach photos that clearly show the complaint. These photos must include the vehicle's VIN and date (as shown in Figure 5), be in focus, well-lit, and unedited. They should also avoid showing any personal data such as faces or license plates.

What Owners Should Do

If you own a 2022, 2023, or 2024 Audi e-tron GT or RS e-tron GT and notice green discoloration on your door seals, you should contact your authorized Audi dealership. Reference TSB 2076798/1 when discussing the issue. The dealer will be able to perform the cleaning procedure using the specified solution to address the Audi e-tron GT green door seals.

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Source: NHTSA ID: 11015726