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2022-2023 Audi e-tron GT / RS e-tron GT “SAFE” Warning TSB

Audi has issued Technical Service Bulletin (TSB) 2067546/1 for 2022-2023 e-tron GT and RS e-tron GT models. This TSB addresses a condition where the vehicle displays a “SAFE” warning and fails to accelerate after coming to a stop, due to a software issue in the convenience control module J393.

Byeditor marcus weber2023 Audi RS e-tron GT
2023 Audi RS e-tron GT — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 10216009
37 22 06 2067546/1Audi e-tron GT SAFE warningRS e-tron GT no accelerationconvenience control module J393J393 (0046)DA0046SVM code 46A0322011732992.907.064.CT8W1.907.064.T
Audi e-tron GT
2022–2023
Audi RS e-tron GT
2022

Symptoms

Owners of 2022-2023 Audi e-tron GT and RS e-tron GT vehicles may experience a specific issue where the vehicle will not accelerate after being stopped for more than 30 seconds. When this occurs, a "SAFE" warning is displayed on the instrument cluster. The vehicle typically returns to normal operation after an ignition cycle.

Fault Codes / DTCs

Audi Technical Service Bulletin 2067546/1 indicates that no relevant Diagnostic Trouble Codes (DTCs) are stored in the vehicle's system when this condition is present. The problem is not identifiable through standard DTC scans.

Diagnosis / Trigger Conditions

This issue stems from a potential reset of the convenience control module J393 (address word 0046). This reset can be triggered if a button on the remote key is pressed and held for more than 60 seconds while the vehicle is being driven. Following such a reset, the vehicle's ability to accelerate after a standstill lasting over 30 seconds is inhibited, leading to the "SAFE" warning and lack of acceleration.

Repair Procedure Summary

The solution involves updating the software for the convenience control unit J393 (DA0046). This software update is performed using the Software Version Management (SVM) system. Technicians must enter the SVM code 46A032 in "Flash" mode on the ODIS tester and follow the instructions provided. The process also references TSB 2011732, which outlines general operating instructions for SVM.

Required Software and Part Numbers

To address the "Audi e-tron GT SAFE warning" issue, the convenience control module J393 requires a software update. The following table details the relevant part and software versions:

Model Old Software Part Number Old Software Version Old Hardware Part Number Old Hardware Version New Software Part Number New Software Version SVM Code Input
e-tron GT 992.907.064.CT 585 8W1.907.064.T 45 992.907.064.DT 604 46A032
e-tron GT 992.907.064.CK 585 8W1.907.064.K 45 992.907.064.DK 584 46A032

Important Warnings

Owners should be aware of the warranty conditions related to this Technical Service Bulletin 2067546/1. If your vehicle is outside of the applicable warranty period (typically up to 48 months or 50,000 miles), this TSB is considered informational only, and any repair costs may not be covered. For Certified Pre-Owned (CPO) vehicles, coverage is subject to verification of ownership.

Owner Action

If your 2022-2023 Audi e-tron GT or RS e-tron GT is displaying the "SAFE" warning and experiencing a lack of acceleration after stopping, it is recommended to contact your authorized Audi dealership. They can perform the necessary software update to the convenience control module J393 as outlined in TSB 2067546/1. Be sure to inquire about warranty coverage for this repair.

NHTSA ID: 10216009

Frequently Asked Questions

What does the "SAFE" warning mean in my Audi e-tron GT?
The "SAFE" warning in your 2022-2023 Audi e-tron GT or RS e-tron GT, especially when accompanied by a lack of acceleration after stopping, indicates a software issue within the convenience control module J393, as detailed in Audi TSB 2067546/1.
Why won't my Audi e-tron GT accelerate after stopping?
If your Audi e-tron GT or RS e-tron GT fails to accelerate after being stopped for over 30 seconds, it's likely due to a reset in the convenience control module J393. This can be triggered by holding a remote key button for an extended period while driving, and it's addressed by a software update via Audi TSB 2067546/1.
Is there a software update for the Audi e-tron GT "SAFE" warning issue?
Yes, Audi Technical Service Bulletin 2067546/1 provides a software update for the convenience control module J393 to resolve the "SAFE" warning and no-acceleration condition. This update uses SVM code 46A032 and should be performed by an authorized Audi service center.
Will the repair for the "Audi e-tron GT SAFE warning" be covered under warranty?
The repair for the "Audi e-tron GT SAFE warning" issue, involving a software update to the convenience control module J393, is typically covered under the vehicle's new vehicle limited warranty (up to 48 months/50,000 miles) or Certified Pre-Owned warranty. However, if your vehicle is outside these warranty periods, the TSB states it is informational only, and costs may apply.

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