2024-2025 Audi Q8 e-tron Charging Flap Light Issue

Audi has released Technical Service Bulletin (TSB) 2073481/1, titled "93 PSS Q8 e-tron: Charging flap module without search illumination," to address a concern affecting 2024-2025 Audi Q8 e-tron and SQ8 e-tron models. This bulletin, dated March 21, 2024, informs owners and technicians about a specific issue where the charging flap orientation light fails to illuminate. This condition is observed in vehicles equipped with only one charging port.

Symptoms Owners May Notice

Owners of affected 2024-2025 Audi Q8 e-tron and SQ8 e-tron vehicles may observe that the orientation light in the charging flap module does not work. This light is designed to assist drivers in correctly plugging in the charging connector, especially in dark conditions, by providing illumination around the charging port. When this light is not functioning, it can make connecting the charger more difficult. No diagnostic trouble codes (DTCs) are stored in the vehicle's system related to this particular issue. The primary symptom is simply the non-functional Audi Q8 charging flap light.

Technical Background of the Issue

The purpose of the orientation light in the charging flap module is to provide convenient illumination, helping drivers to correctly and easily plug in the charging connector, especially when visibility is low or in dark environments. Audi's technical analysis indicates that the problem stems from an error within the On-Board Charger (OBC) software, specifically identified as OBC (00C6). This software anomaly prevents the orientation light LED from activating in vehicles that are equipped with only a single charging flap module. In contrast, if a vehicle has the optional second charging flap module (typically located on the opposite side of the vehicle), the orientation light functions as designed on both modules. Therefore, this TSB specifically applies to Q8 e-tron variants that feature a single charging port, clarifying why some owners experience the issue while others do not.

Important Owner Information

Audi has provided a critical advisory regarding this issue: "Do not replace any components for this condition since this will not resolve the customer's concern." This means that attempting to replace the charging flap module or related parts will not fix the non-functioning orientation light, as the root cause is a software error. Owners should be aware that any such replacement would be unnecessary and would not resolve the problem.

What Audi is Doing

Audi is actively working on a solution for this software-related issue. A production solution is currently under development. The manufacturer anticipates that a fix will be available by the end of the third quarter of 2024. This timeline is subject to change, but it indicates that Audi is committed to providing a resolution for the Audi Q8 charging flap light problem.

Next Steps for Owners

If you own a 2024-2025 Audi Q8 e-tron or SQ8 e-tron with a single charging port and have noticed that your Audi Q8 charging flap light is not working, you should contact your authorized Audi dealership. While no immediate repair is available, the dealership can document your concern by creating a Pending Service Solutions (PSS) record. This record helps Audi track affected vehicles and ensures that you can be notified when the software update becomes available. No repairs are necessary at this point, and no components should be replaced.

NHTSA ID: 10252007