2022-2024 Audi Q-Series Steering Rattling Noise TSB

Symptoms

Owners of 2022-2024 Audi Q7, SQ7, Q8, SQ8, and RS Q8 vehicles may experience a distinct rattling noise at full steering lock. This symptom can also manifest as "vibrations when turning the steering wheel to full lock". These conditions are typically reproducible by a workshop technician, confirming the Audi Q8 rattling noise steering issue.

Diagnosis and Trigger Conditions

To diagnose the rattling noise at full steering lock, technicians will first reproduce the customer's complaint. The primary diagnostic step involves performing a specific test using the Offboard Diagnostic Information System Service & Maintenance (ODIS SVM) system. This test targets the "Check Control Module Configuration" at address word 0044. The diagnostic time allotted for this procedure is identified as GFF 0150 0000, with a maximum of 30 Time Units (TU).

Repair Procedure Summary

Audi Technical Service Bulletin 2071439/1 outlines a software-based repair. The solution involves installing a new parameter set, which was integrated into vehicle production starting in August 2023. This parameter set update is performed electronically using the ODIS SVM system, specifically by accessing and modifying the control module configuration as indicated by address word 0044. This update aims to eliminate the rattling noises and vibrations experienced at full steering lock.

Warranty Information

This repair, identified by Service Number 4835 and Damage Code 0020, is covered under specific warranty conditions. For standard new vehicles, coverage extends up to 48 months or 50,000 miles, whichever occurs first. For Certified Pre-Owned (CPO) vehicles, the repair falls under the G10 claim type, requiring verification of owner status. All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual and are subject to review or audit by Audi Warranty. The diagnostic protocol allows for a maximum of 30 Time Units (TU) for the GFF 0150 0000 procedure. However, road tests performed either prior to or after the service procedure are not allocated any diagnostic time (0 TU).

Important Warnings

Audi specifies that if your vehicle falls outside the stated warranty periods, Technical Service Bulletin 2071439/1 is provided for informational purposes only. It is crucial for owners to understand that no time allowance (0 TU) is granted for road tests conducted before or after the service procedure, as per the diagnostic protocol. All warranty claims must strictly follow the Audi Warranty Policies and Procedures Manual.

What Owners Should Do

If your 2022-2024 Audi Q7, SQ7, Q8, SQ8, or RS Q8 exhibits a rattling noise at full steering lock or vibrations when turning the steering wheel to full lock, you should schedule an appointment with an authorized Audi service center. Inform them of the symptoms and mention Technical Service Bulletin 2071439/1. The service center will diagnose the issue using ODIS SVM and apply the necessary parameter set update to resolve the Audi Q8 rattling noise steering problem.

Source: NHTSA ID: 10242950