Service Bulletin

2022-2023 Audi Virtual Cockpit Loud Turn Signal TSB

Audi Technical Service Bulletin 2069280/1 details a software update to fix an unusually loud turn signal clicking sound in the Virtual Cockpit for various 2022-2023 Audi models. This issue is software-related and does not store any diagnostic trouble codes.

Byeditor marcus weber2022 Audi Q8
2022 Audi Q8 — Audi loud turn signal
Editorial illustration generated for this article.
90 23 93 2069280/12069280/1PSS TSB 20683042068304TSB 2011732TSB 2060523TSB 2047812Turn signal sound is unusually loudunusually loud turn signal clickingVirtual Cockpit
Audi A6
2022–2023
Audi A6 allroad
2022
Audi A7
2022–2023
Audi A7 e
2022
Audi Q7
2022–2023
Audi Q8
2023
Show 8 more
Audi RS 6 Avant
2022–2023
Audi RS 7
2022–2023
Audi RS Q8
2022–2023
Audi S6
2022–2023
Audi S7
2022–2023
Audi S8
2022–2023
Audi SQ7
2022–2023
Audi SQ8
2022–2023

Symptoms

Owners of certain 2022-2023 Audi models may experience an Audi loud turn signal sound. The primary symptom is that the "clicking sound is audible when the turn signal is active and is sporadically unusually loud." This issue specifically affects the Virtual Cockpit system. It's important to note that no relevant Diagnostic Trouble Codes (DTCs) are stored in the vehicle's system when this condition occurs.

Diagnosis

Audi has identified that the unusually loud turn signal sound is caused by a software-related issue within the Virtual Cockpit. This means the problem is not due to a faulty hardware component but rather an anomaly in the system's programming. Optimized software has already been implemented in current series production vehicles to prevent this issue.

Important Warning

When your vehicle's instrument cluster is being updated, it is critical to follow a specific procedure. Audi states: "When updating the instrument cluster, the vehicle key must be placed on top of the emergency key reader coil for the duration of the update."

Repair Procedure Summary

To resolve the Audi loud turn signal issue, a software update for the Instrument Cluster is required. This procedure, outlined in Technical Service Bulletin 90 23 93 2069280/1, involves using specialized diagnostic equipment and software. The update can be performed using either an automated method via ODIS Tester or a manual method if there are SVM code or server issues. The update process takes approximately 30-60 minutes, including 20-50 minutes for the software update itself and an additional 10 minutes for SVM work.

This bulletin replaces the previous Pending Service Solution (PSS) TSB 2068304, which also addressed the "PSS 90 Audi Virtual Cockpit: Turn signal sound unusually loud" issue.

Required Tools or Parts

Technicians will need specific equipment to perform the software update:

  • ODIS Tester: For diagnostic and programming functions.
  • SVM code: A specific code, FPKWW0118, is required for the update process.
  • Instrument Cluster Software update on USB Flash Drive: The software can be obtained from MirrorServer using the SD Creator Program. A USB Flash Drive with part number 8W6 906 961 P is specified as a shop tool.

Additional technical service bulletins that may be necessary for completing this procedure include:

  • TSB 2011732: 00 Software Version Management (SVM), operating instructions.
  • TSB 2060523: 91 MIB3 Software Update Instructions.
  • TSB 2047812: 00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software updates via the MirrorServer.

Warranty Information

This software update is covered under Audi's warranty policies. For vehicles within the standard warranty period, coverage extends up to 48 months or 50,000 miles. For Audi Certified Pre-Owned (CPO) vehicles, the service falls under the G10 claim type, requiring owner verification. If the vehicle is outside of any applicable warranty, this Technical Service Bulletin serves as informational guidance, and the repair may not be covered free of charge. The service number for this procedure is 9025, with a damage code of 0039. All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual.

What Owners Should Know

This technical service bulletin addresses a specific concern but does not constitute a safety recall. Therefore, Audi is not directly notifying consumers about this software update. If you experience an Audi loud turn signal in your 2022-2023 Audi model, you should contact your authorized Audi dealership to schedule a service appointment. The dealership will be able to perform the necessary software update to resolve the issue.


Source: NHTSA ID: 10230997

Frequently Asked Questions

What is Audi TSB 2069280/1 about?
Audi Technical Service Bulletin (TSB) 2069280/1 addresses a software-related issue causing an unusually loud turn signal clicking sound in the Virtual Cockpit of certain 2022-2023 Audi models.
Which Audi models are affected by the loud turn signal sound?
The TSB applies to various 2022-2023 Audi models, including the A6, A6 allroad, S6, RS 6 Avant, A7, A7 e quattro, S7, RS 7, A8, S8, Q7, SQ7, Q8, SQ8, and RS Q8 equipped with the Virtual Cockpit.
Is there a specific fault code for the unusually loud turn signal?
No, the TSB explicitly states that "no relevant DTCs are stored" in the vehicle's system for this particular issue, as it is a software-related anomaly.
How is the Audi loud turn signal sound fixed?
The issue is resolved by performing a software update on the Instrument Cluster using specialized Audi diagnostic equipment (ODIS Tester) and a specific SVM code (FPKWW0118). This update typically takes 30-60 minutes at an authorized dealership.
Will Audi notify me about this issue?
No, this is a Technical Service Bulletin (TSB), not a recall. Audi does not typically notify owners directly for TSBs. If you experience an Audi loud turn signal, you should contact your dealership to schedule the software update.

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