2021-2022 Audi Q7 Q8 4M0-919-087-F Module Return Notice

What This Notice Is About

Audi has issued Special Notice SM 60-2022, a parts circular primarily aimed at parts managers and inventory personnel. This notice outlines a mandatory return procedure for certain 4M0-919-087-F modules. The purpose is to ensure that only compliant parts are available for service and to allow dealers to receive credit for affected inventory, thereby improving the level of parts that reach customers.

This notice applies to parts that may be used in 2021-2022 Audi Q7 and Q8 vehicles. The Audi 4M0-919-087-F module return is critical for maintaining part quality and customer satisfaction.

Affected Part Module: 4M0-919-087-F Central Control Unit

The specific part module identified in Special Notice SM 60-2022 is the 4M0-919-087-F (Module), which functions as a Central Control Unit. Not all modules of this part number are affected. Only modules with specific expiry and production dates require further inspection and return.

Modules with an expiry date of "2024/7" and "2024/8" require further inspection. Additionally, parts with production dates ranging from "06.07.22 until 18.08.22" are specifically identified as affected and must be returned. All other production dates for the 4M0-919-087-F module are considered acceptable for use. The document includes images illustrating these labels, showing an example with "EXPIRY DATE: 2024/07" and another with a "Production date 25.07.22", both indicating the critical information for identifying affected parts. This precise identification is key to the Audi 4M0-919-087-F module return process.

Important Warnings and Deadlines

Dealers are instructed to return affected inventory of the 4M0-919-087-F module to their facing Parts Distribution Center (PDC) no later than October 31, 2022. It is crucial for dealers to adhere to this deadline, as "Items returned after the above-mentioned date WILL NOT be accepted on any type of return/buyback."

Furthermore, if new materials are required, dealers are advised to "Please re-order required new materials using the same part number." This ensures that only compliant and approved parts are used for replacements.

Detailed Return Procedure for Dealers

To process the return of the affected 4M0-919-087-F modules, dealers must follow a specific claims procedure to ensure proper credit and inventory management:

1. File a Claim with Return: Dealers should file a separate claim by selecting "Dir Sup. Req. Return" under the item type. They must complete their dealer comments with the Special Notice Number (SM 60-2022) and the Parts Circular number referenced in the document.
2. Review Parts On Command: The following day, dealers should review Parts On Command for the Delivery List document. Any problems or delays should be immediately communicated to their facing PDC.
3. Enter Delivery Document Number: Dealers must enter their 40000XXXXX delivery document number onto a "YELLOW DEPOT REQUEST RETURN" label.
4. Adhere Return Label: The "YELLOW DEPOT REQUEST RETURN" label, with the delivery document number, must be adhered to the package(s) containing the returned parts.
5. Include Delivery Document: A copy of the Delivery Document must be included with the returned part(s) inside the package.

NHTSA ID: 10226343