2021-2022 Audi Q8 Steering Column Clicking Noise TSB

Symptoms

Owners of 2021-2022 Audi Q8, Q7, SQ7, SQ8, and RS Q8 vehicles may notice a distinct "noises when adjusting the steering column vertically (clicking noise)". This clicking sound occurs specifically when the steering column is moved up or down.

Diagnosis / Trigger Conditions

During a workshop inspection, technicians can reproduce the clicking noise by vertically adjusting the steering column. The source of the noise is typically pinpointed to the lower pin/hinge area of the steering column, as illustrated in Figure 1 of the Technical Service Bulletin (TSB) 2064535/1.

Technical Background

Audi has identified that the root cause of the Audi Q8 steering column clicking issue is related to the steering column being assembled under tension at the factory. This tension can lead to the clicking noise when the column is adjusted.

Repair Procedure Summary

To resolve the Audi Q8 steering column clicking noise, the repair involves replacing specific bolts within the steering column assembly. Technicians are instructed to follow the detailed instructions provided in the Elsa Repair Manual, specifically under "Chassis >> 48 Steering >> Steering Column." Figure 2 in the TSB highlights the bolts that require replacement.

Required Parts and Tools

The repair requires new fasteners, including bolts, nuts, and screws, as specified in the Repair Manual. Technicians should consult their Parts Department and/or ETKA (Electronic Parts Catalog) for the latest information and correct part numbers for these components.

Important Warnings

Technicians must adhere strictly to the tightening sequence and torque specifications outlined in the repair instructions. Failure to do so could compromise the repair. Furthermore, it is crucial to use only new bolts during the replacement process; old bolts should not be reused.

Warranty Information

This repair is covered under warranty for vehicles up to 48 months or 50,000 miles, whichever comes first. For Audi Certified Pre-Owned (CPO) vehicles, the claim type is G10, and ownership must be verified. If the vehicle falls outside of these warranty parameters, the Technical Service Bulletin 2064535/1 serves as informational guidance only, and the repair cost may be the owner's responsibility.

The service number associated with this bulletin is 4818, with a damage code of 0020. Labor operations include replacing the steering column bolts (code 4814 0999, 50 TU) and diagnostic time (code 0150 0000, max 50 TU), with no allowance for road testing prior to the procedure.

Owner Action

If your 2021-2022 Audi Q8, Q7, SQ7, SQ8, or RS Q8 exhibits a clicking noise when adjusting the steering column, contact your authorized Audi dealership. Describe the symptom, specifically the "noises when adjusting the steering column vertically (clicking noise)", and mention Technical Service Bulletin 2064535/1. The dealership will diagnose the issue and perform the necessary bolt replacement if your vehicle is affected and covered under warranty.

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Source: NHTSA ID: 10201500, TSB ID: 2064535/1