2021 Audi Q8/SQ8/RS Q8 Delivery Guidelines Update

This document provides updated delivery guidelines for the 2021 Audi Q8, SQ8, and RS Q8 models. It serves as a comprehensive checklist for dealers to ensure vehicles are properly prepared and customers are thoroughly oriented before taking delivery. The guidelines cover pre-delivery inspection (PDI) items, key customer discussion points, and specific information for vehicles equipped with the Audi Phone Box.

What's New in the Guidelines

This revision to the 2021 Audi Q8 Delivery Guidelines includes minor updates to the Driver Assistance section. Specifically, the terminology for "Audi Pre-sense City" has been updated to "Audi Pre-sense Front." Additionally, the phrase "(if equipped)" has been removed from the "High-beam assistant" entry, streamlining the checklist.

Pre-Delivery Inspection (PDI) Checklist

Before customer delivery, dealers must complete a thorough final vehicle quality inspection. This includes inspecting the exterior for any damage, dings, dents, or surface scratches.

Interior checks involve verifying cleanliness, absence of grease marks, and proper locking of floor mats. Technicians must also ensure the vehicle is equipped as specified and all accessories are installed.

Crucially, tire pressures must be set to the "normal customer load" conditions, and the Tire Pressure Monitoring System (TPMS) must be calibrated. Any identified defects must be repaired prior to customer delivery. The process also includes completing myAudi registration, Audi connect trial activation, key user verification, and Key User Pairing.

Customer Orientation Topics

During customer delivery, dealers are guided to discuss various priority topics. These include Voice Recognition, Navigation System, BLUETOOTH® mobile phone pairing, and the Audio System with smartphone integration.

Exterior discussions cover advising customers on Audi oil standards and recommended top-tier detergent gasoline. The new exterior/interior electric door handle concept should also be reviewed. For driver controls, topics range from the instrument cluster and steering wheel controls to exterior/interior lights, ambient LED lighting, and automatic climate control.

Further discussions involve door locks, keyless entry, trunk/hatch/tailgate operation, TPMS indicators, and the Cruise Control System. Additional driver controls like power outlets, the glove box, power windows, power-adjustable mirrors, sunshades, panoramic sunroof, rear view mirror, garage door opener, power soft-closing doors, and the electric rear window defogger are also covered.

For steering, the multifunction steering wheel, adjustable column, shift paddles, and heated steering wheel (if equipped) are reviewed. Seating topics include adjustments, heated/ventilated seats, split-fold rear seat, the "Passenger Side Airbag Off" light, LATCH child seat mounting points, spare tire access, and massage seat functions.

Infotainment discussions encompass MMI controls, sound systems (Bang & Olufsen®), MMI Navigation plus, MMI touch, SD card slot, SiriusXM®, HD Radio™, scanning/tuning functions, voice control, BLUETOOTH® wireless technology, Audi smartphone interface (Apple CarPlay, Google™ Android Auto), Audi connect®, Wi-Fi® hotspot, Nav-Data-Update processes, and clock settings.

Vehicle systems like idle start/stop, electromechanical parking brake, and TPMS are also part of the orientation. Suspension features such as adaptive air suspension are discussed. Driver assistance systems include Audi advanced key, windshield wiper/washer functions, parking system plus (3D camera, sensors), cruise control features, Adaptive Cruise Control (with Adaptive Cruise Assist, Turn Assist, Intersection Assistant, Traffic Jam Assist, Predictive Efficiency Assist, Active lane assist, emergency assistant, Traffic sign recognition), Audi pre sense® basic & front, Audi pre sense® 360, Audi drive select, Audi side assist with Audi pre sense® rear (Rear Cross Traffic Alert, Vehicle exit warning), high-beam assistant, head-up display, and night vision assistant.

Finally, owner's documents like manuals, the Quick Questions & Answers Guide, "Text to Phone" features, Tire Warranty Booklet, and the Warranty & Maintenance Booklet are reviewed. Information on Lemon Law Rights, Audi Care, and programming the 24-hour Roadside Assistance number is also provided.

Audi Phone Box Information

For vehicles equipped with the Audi Phone Box, specific operational guidelines are provided, adhering to Federal Communications Commission (FCC) requirements. The Audi Phone Box is classified as a CONSUMER device. The model number for this component is 4MØ Ø35 456 A, and its FCC ID is RK7MBC-NAR.

Important Warnings for Audi Phone Box Users

Owners of Audi Phone Box-equipped vehicles should be aware of the following critical information:

• BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider's consent.
• You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
• You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.
• WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.

NHTSA ID: 10177246