2021 Audi Q7/SQ7 PDI Checklist Updates and Warnings
This Audi Technician Report details the updated Pre-Delivery Inspection (PDI) checklist for 2021 Audi Q7 and SQ7 vehicles, emphasizing critical checks for the emergency call system and Audi Phone Box registration.

Also applies to
- Audi SQ7
- 2021
Audi has issued an updated Pre-Delivery Inspection (PDI) checklist for its 2021 Q7 and SQ7 models. This document, an Audi Technician Report, outlines the comprehensive checks that must be performed by a certified Audi technician before a new vehicle is delivered to a customer. The primary goal of this PDI is to ensure the vehicle meets Audi's quality standards and is fully prepared for use.
This updated 2021 Audi Q7 PDI checklist includes specific instructions for certain settings and a crucial warning related to the vehicle's emergency call system. Technicians are required to use Guided Fault Finding, complete the session, and send it to GFF Paperless. The Total PDI Test must be completed before any other work involving the scan tool.
Important Warnings for Owners and Dealers
This document contains critical advisories that impact both vehicle delivery and the proper functioning of certain systems:
- Emergency Call System: "The vehicle must not be delivered to the customer if the emergency call function has not been successfully activated (LED lights up in green)." This is a mandatory check, and failure to activate the system, referenced in TSB 2061028, prevents vehicle delivery.
- Audi Phone Box Registration: For vehicles equipped with the Audi Phone Box, it is explicitly stated: "BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider's consent." Owners are warned that this is a consumer device, and they must operate it with approved antennas and cables. Antennas "MUST be installed at least 20 cm (8 inches) from any person."
- Phone Box Operation Cessation: Owners "MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider."
- E911 Limitations: A significant warning notes: "WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device."
Key Updates to the PDI Checklist
The latest revision of the PDI checklist introduces a few specific changes to ensure thorough preparation:
- Settings Section: The previous single item for setting language and vehicle measurements has been split. Technicians must now separately "Verify and set language" and "Verify and set measurement units."
- Post-Road Test Inspection: A reference to TSB 2061028 has been added, reinforcing the critical nature of verifying the emergency call system's activation. It notes that it may take up to 20 minutes for the emergency call system to activate after flight/transport mode deactivation.
Pre-Delivery Inspection Overview
The 2021 Audi Q7 PDI checklist covers a wide array of checks across various vehicle systems to ensure optimal functionality and safety. These include:
- Vehicle Preparation: Checking for open campaigns and updates, verifying Audi phone box customer registration (referencing TSB 2051720), performing diagnostics, and installing the front license plate carrier.
- Exterior: Inspecting all key buttons, features, door power closing, and checking for any damage, dings, or scratches.
- Lighting and Windshield: Testing exterior lighting functions and windshield/headlight washers, with aim correction if necessary.
- Trunk Inspection: Verifying power tailgate operation, proper installation of the wheel bolt cover removal tool, tool kit, tire repair kit, and compressor.
- Interior: Checking the luggage cover, seat belts, window/lock/seat controls, mirrors, interior lights, heated steering wheel, heated/ventilated/massaging seats, manual folding 2nd row, power folding 3rd row seats, climate control, power outlets, panoramic sunroof, and the Passenger Occupant Detection System.
- Settings: Verifying MMI® touch screens, setting time to "Automatic setting" and "Automatic time zone," and confirming language and measurement units.
- Media / Radio / SAT: Checking USB ports, aux input, CD/DVD player, SD card slots, programming radio presets, and confirming SiriusXM functionality.
- On-Hoist Inspection: Examining steering, brakes, hoses, tires, wheels, underside for leaks, installing wheel locks, and checking wheel bolt torque and tire pressures.
- Driving Performance: Verifying horn, electronic parking brake, engine Start-Stop System, engine performance, transmission operation, adaptive air suspension, steering/tire alignment, and checking for squeaks, rattles, and wind noise.
- Driver Assistance: Checking cruise control, ACC with Traffic jam assist, Audi side assist, active lane assist, night vision camera, parking system, rear cross traffic assist, Traffic sign recognition, Head-up display, and High-beam assistant.
- Post-Road Test Inspection: Verifying the SOS button and Roadside assistance button LEDs, interrogating fault memory, checking service intervals, fluid levels, and ensuring the yellow tire pressure tag is installed.
- Audi connect® (USA ONLY): Turning on the Wi-Fi® hotspot and enabling satellite map view for navigation.
Audi Phone Box Information
For vehicles equipped with the Audi Phone Box, the document provides detailed information regarding its operation and Federal Communications Commission (FCC) requirements. This device is classified as a CONSUMER device. Prior to use, owners are required to register it with their wireless provider and obtain consent. Most wireless providers permit the use of signal boosters, but some may not. It is essential to use only manufacturer-specified antennas and cables, with antennas installed at least 20 cm (8 inches) from any person. Operation must cease immediately if requested by the FCC or a licensed wireless service provider. Additionally, the system carries a warning that "E911 location information may not be provided or may be inaccurate for calls served by using this device."
Related Technical Service Bulletins
This PDI document references two key Technical Service Bulletins (TSBs):
- TSB 2051720: This TSB provides further details for verifying the presence of the Audi phone box customer registration form in the vehicle and adding its serial number, FCC ID, and model from Elsa.
- TSB 2061028: This TSB is directly linked to the critical check for the emergency call system activation. It provides additional information regarding the activation process and the requirement that the vehicle cannot be delivered until the system is successfully activated.
Source: NHTSA ID 10194513
Gallery
1 image
Related Articles
2021-2026 Audi Q7/SQ7 Second Row Seat Noise TSB
Audi Technical Service Bulletin 2060719/4 details a common complaint of creaking and rattling noises from the second row seats in 2021-2026 Audi Q7 and SQ7 models. The issue stems from friction between the seat's lock handle and the locking mechanism.
2021-2024 Audi Q7 Parts Return Communication
This manufacturer communication, identified by NHTSA ID 11002296, informs Audi dealers about a special notice concerning the return of specific body structure parts for 2021-2024 Audi Q7 vehicles.
2021-2024 Audi Q5/Q7/SQ5/SQ7 Taillight Switching Issue B146C29
Audi has released TSB 2070964/2 addressing a functional issue with taillight switching in 2021-2024 Q5, Q7, SQ5, and SQ7 models. Owners may experience taillights not switching correctly or staying on, often accompanied by DTC B146C29. The fix involves checking for and removing debris.
2021-2024 Audi Power Rear Lid Malfunction
If your 2021-2024 Audi's power rear lid is not opening or closing, you may be experiencing a known issue addressed by Technical Service Bulletin (TSB) 2072288/3. This TSB covers Diagnostic Trouble Codes (DTCs) B121102 and B120A02, indicating a software problem.
2021-2023 Audi Q7/SQ7 Radiator Fan & Wiper Malfunction
Audi Technical Service Bulletin 2073305/1 details issues with constant radiator fan operation, non-functional windshield wipers, and alarm system faults in 2021-2023 Audi Q7 and SQ7 vehicles. These problems are often linked to damaged wiring in the plenum chamber and are accompanied by specific…
Leave a comment
Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.
Comments
Be the first to comment.