Service-Bulletin

2021 Audi Q7/SQ7 Infotainment Online Data Settings TSB

This manufacturer communication, NHTSA ID 10185215, provides guidance for 2021 Audi Q7 and SQ7 owners experiencing issues with their infotainment system's online features. It details how to adjust radio settings to ensure 'Online additional data' is active and 'online station tracking' is set to…

Byeditor marcus weber2021 Audi Q7
2021 Audi Q7 — Audi Q7 infotainment settings
Editorial illustration generated for this article.
NHTSA ID 10185215TSB 10185215Audi Q7Audi SQ7Online additional dataonline station trackingradio settingsinfotainment systemELECTRICAL SYSTEMEQUIPMENT
Audi SQ7
2021

Owners of 2021 Audi Q7 and SQ7 vehicles may encounter situations where their infotainment system does not properly display certain online information or track radio stations as expected. This manufacturer communication, identified as NHTSA ID 10185215, provides a straightforward solution by guiding owners to specific radio settings within the infotainment system.

This technical service bulletin (TSB) addresses potential issues related to the electrical system and equipment, specifically focusing on the infotainment section. If you're experiencing problems with your Audi Q7 infotainment settings, verifying these configurations can often resolve the matter.

Symptoms

While this communication doesn't list specific fault codes, the implied symptom is the improper functioning or display of online-dependent features within the infotainment system. This could manifest as a lack of real-time traffic updates, missing online content, or incorrect station tracking. If your Audi Q7 infotainment settings seem off, this TSB offers a quick check.

Recommended Settings Adjustment

To resolve potential issues with your infotainment system's online functionalities, follow these steps:

  1. Access the radio settings within your vehicle's infotainment system.
  2. Locate the option for "Online additional data" and ensure it is toggled on.
  3. Find the setting for "online station tracking" and set it to Automatic.

These adjustments, as detailed in TSB 10185215, are designed to ensure your vehicle's infotainment system can properly access and display online information.

Owner Action

If you own a 2021 Audi Q7 or SQ7 and are experiencing problems with online features on your infotainment system, it is recommended to check and adjust these radio settings yourself. This simple configuration change can often restore full functionality. If the issue persists after making these adjustments to your Audi Q7 infotainment settings, contact your authorized Audi service center for further diagnosis.

NHTSA ID: 10185215

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