2021 Audi Q7/SQ7 Infotainment Online Data Settings TSB
This manufacturer communication, NHTSA ID 10185215, provides guidance for 2021 Audi Q7 and SQ7 owners experiencing issues with their infotainment system's online features. It details how to adjust radio settings to ensure 'Online additional data' is active and 'online station tracking' is set to…
Também se aplica a
- Audi SQ7
- 2021
Owners of 2021 Audi Q7 and SQ7 vehicles may encounter situations where their infotainment system does not properly display certain online information or track radio stations as expected. This manufacturer communication, identified as NHTSA ID 10185215, provides a straightforward solution by guiding owners to specific radio settings within the infotainment system.
This technical service bulletin (TSB) addresses potential issues related to the electrical system and equipment, specifically focusing on the infotainment section. If you're experiencing problems with your Audi Q7 infotainment settings, verifying these configurations can often resolve the matter.
Symptoms
While this communication doesn't list specific fault codes, the implied symptom is the improper functioning or display of online-dependent features within the infotainment system. This could manifest as a lack of real-time traffic updates, missing online content, or incorrect station tracking. If your Audi Q7 infotainment settings seem off, this TSB offers a quick check.
Recommended Settings Adjustment
To resolve potential issues with your infotainment system's online functionalities, follow these steps:
- Access the radio settings within your vehicle's infotainment system.
- Locate the option for "Online additional data" and ensure it is toggled on.
- Find the setting for "online station tracking" and set it to Automatic.
These adjustments, as detailed in TSB 10185215, are designed to ensure your vehicle's infotainment system can properly access and display online information.
Owner Action
If you own a 2021 Audi Q7 or SQ7 and are experiencing problems with online features on your infotainment system, it is recommended to check and adjust these radio settings yourself. This simple configuration change can often restore full functionality. If the issue persists after making these adjustments to your Audi Q7 infotainment settings, contact your authorized Audi service center for further diagnosis.
NHTSA ID: 10185215
What Audi Q7 owners report
Counted from the records in our database across 20 model years.
- 1,059
- Owner complaints
- 32
- Recalls
- 4,035
- Service bulletins
- 35
- Crashes reported
- 7
- Fires reported
- 98
- Injuries reported
The 2021 model year
75 complaints, the 4th most of 20 model years on file. Owners reported 3 crashes, 0 fires and 5 injuries for this year, which also has 9 recalls on file.
Electrical System and Equipment, the system this article covers, accounts for 208 of 1,059 complaints (20%), including 44 for 2021.
Complaints by model year
| 2007 | 95 | |
|---|---|---|
| 2008 | 33 | |
| 2013 | 44 | |
| 2014 | 46 | |
| 2015 | 46 | |
| 2017 | 323 | |
| 2018 | 144 | |
| 2019 | 63 | |
| 2020 | 29 | |
| 2021 | 75 |
Most-reported systems
- Engine — 211
- Electrical System — 206
- Exterior Lighting — 170
- Fuel/Propulsion System — 142
- Suspension — 67
Latest recalls for the 2021 model year
- 25V900000 — Back Over Prevention (Dec 2025)
- 25V201000 — Electrical System (Mar 2025)
- 22V742000 — Back Over Prevention (Oct 2022)
Recent owner reports about electrical system and equipment
It is listed as Instrument cluster malfunction with a couple lights on like Brake, ABS, steering wheel with exclamation point next to it.
Read owner complaints →The contact owns a 2021 Audi Q7. The contact stated that the instrument cluster display had become blank and failed to operate as intended.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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