2025-2026 Audi Q5 Buffer Part Inventory Update

Audi has issued Special Notice SM 11-2026, a parts circular primarily aimed at its dealer network. This notice addresses an important update regarding the buffer part for certain 2025-2026 Audi Q5 vehicles. The primary goal is to ensure that customers receive the most current and correct parts for their vehicles by managing dealer inventory effectively. This communication is crucial for maintaining vehicle quality and ensuring proper service.

The Special Notice SM 11-2026 specifically instructs dealers to return all existing inventory of the buffer part identified as 83H-827-499. This part is being superseded by an updated version, 83H-827-499-A. This change is part of Audi's ongoing commitment to product improvement and ensuring that only the latest specifications are used in service and repair operations. Owners of a 2025-2026 Audi Q5 should be aware that any future service involving this component will utilize the updated part.

Important Warnings and Deadlines

Dealers are required to return their inventory of part number 83H-827-499 to their facing Parts Distribution Center (PDC) no later than March 18, 2026. This deadline is critical for dealers to receive credit for the returned materials. Owners should note that while this is a dealer-facing communication, it impacts the parts available for their vehicles.

A crucial warning from Audi states: "Items returned after the above-mentioned date WILL NOT be accepted on any type of return/buyback." This emphasizes the strict adherence required for the return process, ensuring that the old parts are removed from the supply chain promptly.

Dealer Return Procedure Summary

For dealers to successfully return the older buffer part 83H-827-499 and receive credit, Audi has outlined a specific claims procedure:

1. Dealers must file a separate "Claim with Return," selecting "Dir Sup. Req. Return" as the item type. Dealer comments should include the Special Notice Number SM 11-2026 and the Parts Circular number.
2. The day after initiating the return, dealers need to review "Parts On Command" for the Delivery List document. Any issues or delays should be immediately reported to their facing PDC.
3. A delivery document number (e.g., 40000XXXXX) must be entered on a YELLOW DEPOT REQUEST RETURN label.
4. This YELLOW DEPOT REQUEST RETURN label must be securely adhered to the package(s) containing the returned parts.
5. Finally, one copy of the Delivery Document must be included with the returned part(s) inside the package.

Ordering New Parts

Once the old inventory is returned, dealers are instructed to re-order any required new materials using the updated part number: 83H-827-499-A (Buffer). This ensures that all future installations or replacements of this buffer part for the 2025-2026 Audi Q5 will utilize the latest specification. This proactive measure helps maintain the quality and performance of your Audi Q5 buffer part update.

Source: NHTSA ID: 11029366