2021-2022 Audi Q5 / SQ5 Rear Bumper Paint Peeling TSB

Audi has released Technical Service Bulletin (TSB) 2064279/4 to address concerns regarding paint peeling on the rear bumper cover of certain 2021-2022 Audi Q5 and SQ5 models. This bulletin, dated May 16, 2023, supersedes previous TSB Group 63 number 23-10 from March 3, 2023, and provides updated information and repair procedures for this specific issue. The TSB is identified by Service Number 6369 and Damage Code 0067.

This TSB applies to 2020-2022 Audi Q5, Q5 e-quattro, and SQ5, as well as 2021-2022 Audi Q5 Sportback and SQ5 Sportback vehicles. Owners experiencing the Audi Q5 rear bumper paint peeling issue should consult their authorized Audi dealer for diagnosis and repair.

Symptoms

Owners may notice that the paint on the rear bumper cover is peeling. Workshop findings indicate that the rear bumper paint has lost its adhesion, specifically located on the right, left, or both sides of the cover where it meets the rear side panel. This condition can manifest in early stages that might be subtle, progressing to moderate and severe paint loss over time.

Technical Background

According to Audi, the root cause of the Audi Q5 rear bumper paint peeling is an inconsistency in the production process of the rear bumper cover. This manufacturing defect specifically affects the edges where the bumper cover meets the rear side panel. This weakness makes the painted surfaces in these areas prone to paint peel over time.

Important Warnings

Audi explicitly states, "Do not attempt to refinish the original bumper cover." Due to the technical nature of the root cause, refinishing the original bumper cover will only reintroduce subsequent paint peel in these areas over time. The only recommended solution is replacement of the bumper cover.

This TSB applies only if the paint defect occurs without any evidence of outside impact, such as stone chips or scuffs. Cases with evidence of external influence or those deviating from the described condition or location should be handled according to standard warranty policies.

Repair Procedure Summary

When the condition of Audi Q5 rear bumper paint peeling is confirmed, the rear bumper cover must be replaced. The production process for the rear bumper cover has been corrected to prevent this issue in newly manufactured parts. The repair involves removing the affected bumper cover and installing a new, correctly painted one.

Notably, complete removal and reinstallation of the rear wheel arch trims are no longer required during bumper cover replacement. Only partial detachment of the wheel arch trim is necessary, and the original wheel arch trims can be reattached.

Required Tools or Parts

Dealers will need to check with their Parts Department and/or ETKA for the latest information and parts bulletins. Specific items include:

• Rear Bumper Cover: Refer to ETKA using the VIN for the correct part number.
• Paint: Listed as MATERIAL in Outside Material, with a maximum cost of $72.
• Fasteners, Bolts, Nuts, and Screws: As needed per the Repair Manual.

Warranty Information

Warranty claims for this issue must adhere to Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. The relevant claim types are:

• 950: For paint defects identified before vehicle delivery.
• 150: For paint defects discovered after vehicle delivery.

If the vehicle is outside of its warranty period, this Technical Service Bulletin serves as informational guidance only.

NHTSA ID: 10236622