2021 Audi Q5/SQ5 Pre-Delivery Inspection Checklist

New vehicle delivery is a critical step, and Audi ensures every vehicle meets stringent quality standards through a thorough Pre-Delivery Inspection (PDI). This manufacturer communication, identified by NHTSA ID 10187904, provides a detailed checklist for technicians preparing 2021 Audi Q5, Q5 PHEV, Q5 Sportback, and SQ5 models for customer delivery. The 2021 Audi Q5 pre-delivery inspection covers everything from basic functionality to advanced driver assistance systems and connectivity features.

Reminders for Technicians

Before beginning the PDI, technicians must adhere to several key reminders:

• All inspection items must be completed by a certified Audi technician prior to customer delivery.
• An Audi-approved battery charger should be used to prevent excessive battery discharge during the inspection process.
• Guided Fault Finding (GFF) must be utilized, and the session completed and sent to GFF Paperless.
• The Total PDI Test must be finished before any other work involving the scan tool.
• Guided Fault Finding should be initiated with the engine running to properly identify control modules in transport mode.
• Items marked with an asterisk (*) require reference to the PDI Technician Reference Document on ServiceNet for additional information.
• Items marked with a double asterisk (**) require specific instructions for stock inventory vehicles.

Vehicle Preparation Checks

Initial checks focus on the vehicle's readiness and essential installations:

• Verify open campaigns and updates via Elsa.
• Perform any open campaigns.
• Confirm the Audi phone box customer registration form is present and add the serial number, FCC ID, and Model from Elsa (if equipped). Refer to TSB 2051720 for guidance.
• Perform any necessary diagnostics work.
• Install the front license plate carrier if required.

Exterior, Lighting, and Windshield Checks

These steps ensure the vehicle's exterior, lighting, and visibility components are in perfect order:

• Check all key buttons and features.
• Verify proper power closing for all doors (if equipped).
• Inspect the exterior for any damage, dings, dents, or surface scratches. Any identified damage must be reported and repaired before customer delivery.
• Prepare the base bars for customer delivery, installing them only upon customer request.
• Test all exterior lighting functions.
• Test windshield washers and correct their aim if necessary.

Trunk and Interior Checks

Attention to detail extends to the trunk and interior for functionality and completeness:

• Verify the power tailgate is operational and its default opening height is set correctly.
• Ensure the wheel bolt cover removal tool from the PDI kit is installed in the trunk tool kit.
• Confirm the tool kit is securely installed in the luggage compartment.
• Verify the inflatable spare tire and compressor are present.
• Set the spare tire pressure to the correct specification.
• Check battery clamps for proper torque.
• Verify operation of the luggage cover.
• Verify operation of all seat belts and latches.
• Check operation of window, lock, and seat controls.
• Inspect mirrors for proper operation, including the rear view mirror.
• Verify operation of all interior lights.
• Check heated steering wheel operation (if equipped).
• Verify operation of all heated and ventilated seats.
• Verify operation of rear heated seats (if equipped).
• Verify operation of the manual folding 2nd row.
• Verify proper operation of the climate control system.
• Inspect operation of all power outlets.
• Check panoramic sunroof and sunshade operation (if equipped).
• Verify the glove compartment opens and closes properly.
• Verify operation of the front Passenger Occupant Detection System.

Settings and Media Checks

These checks ensure all vehicle settings and media systems are configured correctly for the customer:

• Verify operation of the MMI® touch display.
• Set the Time source to "GPS" and Auto daylight savings time to "on".
• Set Time to "Automatic setting" and "Automatic time zone".
• Verify and set language and measurement units.
• For the Q5 PHEV, change E-motor consumption to mi/kWh in MMI Settings > Measurement Units.
• Verify the Speech Dialog System is operating.
• Set "Entertain. Fad." in Parking aid to an audible level.
• Set "Music volume while parking" to 6 lines.
• Set dealership location in navigation (if equipped).
• Turn off Manual Speed Warning.
• Verify operation of all USB ports.
• Program local stations as presets.
• Verify HD Radio is turned "off".
• Confirm SiriusXM is active and operational (can scroll through channels and hear music).

On-Hoist Inspection

An on-hoist inspection allows for detailed examination of the vehicle's undercarriage and critical components:

• Remove transport suspension blocks following ELSA instructions.
• Check steering, boots, brake system, hoses, tires, and wheels for any damage.
• Check the underside of the vehicle for fluid leaks and loose components.
• Install wheel locks (if equipped).
• Install wheel bolt covers and center caps as supplied.
• Inspect wheel bolts for proper torque.
• Set and store tire pressures for either the sold vehicle or stock inventory vehicle.

Driving Performance Checks

These checks ensure the vehicle performs as expected during a test drive:

• Check horn operation.
• Verify hold and release of the electronic parking brake.
• Verify engine Start-Stop System functionality.
• Verify engine performance and acceleration.
• Verify transmission operation, including shift paddles (if equipped).
• Test drive the vehicle, applying brakes several times.
• Check adaptive air suspension in all positions (if applicable).
• Check steering/tire alignment.
• Check for squeaks, rattles, and wind noise. Any issues must be repaired before delivery.
• Calibrate the rear view mirror.
• Verify quality of radio reception in AM/FM/SiriusXM® bands.

Driver Assistance System Checks

All driver assistance systems must be verified for proper operation:

• Verify cruise control/ACC with Traffic Jam Assist functionality (if equipped).
• Verify Audi side assist functionality, including Pre sense® rear.
• Verify lane departure warning functionality.
• Verify operation of the parking system.
• Activate rear cross traffic assist.
• Verify operation of Traffic Sign Recognition (if equipped).
• Verify all vehicle Head-up display functionality (if equipped).
• Verify operation of High-beam assist.
• Activate NAV and follow directions back to the dealership (if equipped).

Post-Road Test Inspection

After the road test, final checks are performed to ensure all systems are ready:

• Verify the SOS button is green and the Roadside assistance button LED remains off.
• Note that the emergency call system may take up to 20 minutes to activate after flight/transport mode deactivation, with the LED turning green upon activation.
• Interrogate fault memory and upload the Diagnostic Log to GFF Paperless Server.
• Check and verify the correct service interval is displayed.
• Check engine oil level and all fluid levels, topping off as necessary.
• Ensure the yellow tire pressure tag is installed on the steering wheel.
• Apply the 30 Day Inventory Maintenance Sticker.
• Install a showroom charger to ensure the battery remains charged at all times.

Audi connect® Checks (USA ONLY)

For vehicles equipped with Audi connect® in the USA, specific checks are required:

• Turn on the Wi-Fi® hotspot (if equipped).
• Check Wi-Fi® hotspot visibility. Note that no data is available at PDI for this check.
• Enable satellite map view for navigation (if equipped).

Important Warnings for Owners

Owners of 2021 Audi Q5 and SQ5 vehicles should be aware of critical information regarding the emergency call system and Audi Phone Box functionality:

• "The vehicle must not be delivered to the customer if the emergency call function has not been successfully activated (LED lights up in green)." This ensures a vital safety feature is fully operational before a new owner takes possession.
• For Audi Phone Box-equipped vehicles, the operation is subject to Federal Communications Commission (FCC) requirements. This is a CONSUMER device. "BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider's consent." Most wireless providers consent to signal boosters, but some may not. Owners should contact their service provider if unsure.
• "You MUST operate this device with approved antennas and cables as specified by the manufacturer." Antennas "MUST be installed at least 20 cm (8 inches) from any person."
• "You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider."
• "WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device."

FCC Requirements for Signal Booster

The Signal Booster in Audi Phone Box-equipped vehicles complies with FCC requirements for the Network Protection Standard (NPS) to prevent harmful interference to wireless networks. Key features include:

• Anti-oscillation to detect and mitigate unintended oscillations in uplink and downlink frequency bands.
• Adaptive gain control with self-monitoring to power down automatically when approaching an affected base station.
• Uplink Inactivity to shut down transmit amplifiers if not serving an active device connection.

These features are always enabled and operating when the signal booster is in use and cannot be deactivated by the operator.

---

Source: NHTSA ID 10187904