2019-2026 Audi Overhead View Camera Repair TSB 2076264/4

Audi has issued Technical Service Bulletin (TSB) 2076264/4 to address potential issues with the overhead view camera, generation 3, in a wide range of its 2019-2026 models. This bulletin outlines a comprehensive repair procedure for technicians to ensure the proper functioning of the driver assist systems that rely on this camera.

The TSB, identified as transaction number 2076264/4, was released on December 3, 2025, and provides specific steps for diagnosing and resolving problems related to the overhead view camera system.

Revision History

Technical Service Bulletin 2076264/4 has undergone several revisions to refine its instructions and applicability. The current version, Revision 4, includes updated accounting instructions for warranty claims. Prior to this, Revision 3, dated October 24, 2025, revised the header of the document and expanded the list of applicable model years. Revision 2, dated October 7, 2025, specifically modified the labor time instructions for warranty processing. This revision history demonstrates Audi's ongoing commitment to providing accurate and up-to-date service information for its vehicles.

Important Warnings for Owners

Owners should be aware that this Technical Service Bulletin is specifically for technicians and outlines a dealer-level repair process. The document explicitly states: "It is only permitted to perform this TSB if another TSB instructed you to refer to this TSB number or if you were requested to do so by Product Support." This means that repairs under this TSB should only be initiated by a qualified Audi service center after proper diagnosis or direct instruction from Audi's product support team. It is not intended for owner-performed repairs.

Symptoms

While TSB 2076264/4 does not explicitly list owner-facing symptoms, issues with the overhead view camera system typically manifest as malfunctions in features like the 360-degree camera view, parking assistance, or other driver assist functions that rely on camera input. If you experience a malfunction with your Audi e-tron overhead view camera or other related driver assist systems, your vehicle may require this service. Common indicators could include distorted camera images, blank screens, or error messages related to the camera system.

Repair Procedure Summary

Audi's TSB 2076264/4 details a multi-step repair process for the overhead view camera system, generation 3. Technicians are instructed to follow these steps methodically to diagnose and resolve the issue:

Step 1: Check Repair History

The initial step requires technicians to review the vehicle's service history. This check determines if any repairs described in steps 2 or 3 have already been performed. This prevents redundant work and ensures that the most appropriate next step is taken. If Step 2 has already been completed, technicians should proceed directly to Step 3.

Step 2: Replace Exterior Mirror Mountings

If the overhead view camera issue persists or has not been addressed by previous repairs, technicians are instructed to replace both exterior mirror mountings. This procedure is critical as the mirrors often house components integral to the overhead view camera system. The replacement must be performed strictly according to the detailed instructions found in the official Audi Workshop Manual. This ensures proper alignment, connection, and functionality of the mirrors and their integrated camera components.

Step 3: Replace All Video Cables

The TSB emphasizes that replacing video cables should only occur if the overhead view camera issue persists after the exterior mirror mountings have been replaced in Step 2. This sequential diagnostic approach helps technicians efficiently isolate the root cause. If the problem remains, all relevant video cables connecting the driver assist systems control unit J1121 to the various overhead view cameras must be replaced. These cameras include the front R243, rear R246, left R244, and right R245.

The document provides critical guidance on the specific components and routing for these cable replacements:

• Components for Wiring Harness for Vehicle Interior: For the vehicle interior, technicians are instructed to use only adapter cables sourced from ETKA diagram 971-805. These cables are specifically designed for the wiring harness connecting to the front and rear cameras, as well as to the left door coupling point TTVL and the right door coupling point TTVR. Figure 1 in the TSB visually depicts various cable adapters, clarifying that items 1-5 define the adaptation, allowing for all connector versions. Item 6 specifically determines the cable length, excluding the adapter section (items 1-5). A crucial note from parts bulletin 0-413 is highlighted: while the connectors must be unplugged from the faulty cable, the cable itself must remain in the vehicle. Figure 2 illustrates how these new cables should be routed along the existing interior wiring harness, ensuring correct installation and preventing interference.

• Components for Wiring Harness for Driver Door and Front Passenger Door: The repair also extends to the door wiring harnesses. Technicians are required to replace the wiring harness for the driver door, identified by part number XXX.971.029.XX, referencing diagrams 972-033 and 972-330. Similarly, the wiring harness for the front passenger door, part number XXX.971.030.XX, referencing diagrams 972-035 and 972-350, must also be replaced. Figure 3 provides a detailed visual representation of the driver door wiring harness, showing its various connections and routing within the door structure.

• Components for Wiring Harness for Bumper: Finally, the corresponding adapter wiring harness located in the front bumper may also require replacement. This harness, identified as part number XXX.971.192.X, connects to the front overhead view camera R243. Technicians should refer to diagrams 907-045 and 907-260 for precise installation instructions. Figure 4 in the TSB illustrates the wiring harness for the bumper, showing its configuration and connection points.

If, after diligently following all these steps outlined in TSB 2076264/4, the complaint related to the Audi e-tron overhead view camera or other affected models' camera system still persists, technicians are advised to escalate the issue by submitting a technical repair query to the Technical Assistance Center (TAC) for further guidance.

Required Tools or Parts

Technicians performing this repair will need to utilize specific parts and reference various diagrams and bulletins to ensure a correct and complete repair:

• Adapter Cables for Vehicle Interior: These are specified from ETKA diagram 971-805. They are crucial for connecting the vehicle interior wiring harness to the front and rear cameras, and to the left door coupling point TTVL and the right door coupling point TTVR.
• Driver Door Wiring Harness: Part number XXX.971.029.XX. Installation requires referencing diagrams 972-033 and 972-330.
• Front Passenger Door Wiring Harness: Part number XXX.971.030.XX. Installation requires referencing diagrams 972-035 and 972-350.
• Front Bumper Adapter Wiring Harness: Part number XXX.971.192.X. This harness connects to the front overhead view camera R243, and technicians should consult diagrams 907-045 and 907-260 for its correct routing and connection.
• Parts Bulletin 0-413: This bulletin provides critical guidance for technicians, specifically instructing that while connectors are unplugged from faulty cables, the cables themselves must remain in the vehicle.
• Audi Workshop Manual: Essential for performing the exterior mirror mounting replacement with precision and according to manufacturer specifications.
• Driver Assist Systems Control Unit J1121: This is the central control unit to which the various overhead view camera video cables connect.
• Overhead View Cameras: The specific cameras involved in the system are the front R243, rear R246, left R244, and right R245.

Warranty Information

For vehicles still under warranty, claims for this repair must adhere to the Audi Warranty Policies and Procedures Manual. The TSB specifies the following codes for warranty claims:

• Service Number: 9083
• Damage Code: 0040
• Labor Operations:
  • Step 2 (Replace 2 exterior mirrors): Labor operation 6689 5699 is used, with varying time units (TU) depending on the model: 150 TU for A6, A7, A8, e-tron, and e-tron GT models; 120 TU for Q7 models; and 130 TU for Q8 models.
  • Step 3 (Repair overhead view camera): Labor operation 9083 4199 is used, with billing based on the actual time required. Additionally, GFF labor operation 0150 0060 is used to account for the time stated on the diagnostic protocol.

If the vehicle is outside of its warranty period, this Technical Service Bulletin serves as informational guidance only, and repair costs may not be covered. The claim comment for this TSB refers to TSB 2076264/3, indicating its revision history and connection to previous versions of the bulletin.

NHTSA ID: 11027326