Service Bulletin

2021-2023 Audi e-tron Electric Motor Leak & P0AA600 TSB

Audi has released Technical Service Bulletin 2073858/8 addressing electric motor coolant leaks, diagnostic trouble code P0AA600, and 'Drive System/Electrical System Malfunction' warnings in 2021-2023 e-tron models. This TSB outlines diagnostic steps and repair procedures for technicians.

Byeditor sarah mitchell2023 Audi e-tron
2023 Audi e-tron — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11018972
2073858/8P0AA600Audi e-tron electric motor leakDrive System/Electrical System MalfunctionElectrical system: malfunction! Safely stop vehicleHybrid/EV Battery Voltage System Isolationelectric drive motorBattery manager control module -J840-008C9340
Audi e-tron
2021–2022
Audi e-tron Sportback
2021–2022

Audi has issued Technical Service Bulletin (TSB) 2073858/8 to address various warning messages in the instrument cluster and electric motor coolant leaks, specifically related to Diagnostic Trouble Code (DTC) P0AA600, for certain 2021-2023 Audi e-tron vehicles. This bulletin provides guidance for technicians to diagnose and repair these conditions, particularly focusing on the Audi e-tron electric motor leak.

Revision History

This TSB, identified as 2073858/8, has undergone several revisions:

  • Revision 8 (May 14, 2025): Revised Service information, including updated ETKA details.
  • Revision 7 (February 20, 2025): Revised Warranty information, specifically updating labor operations.
  • Revision 6 (January 23, 2025): Revised the title of the bulletin.

Symptoms and Owner Observations

Owners of affected Audi e-tron vehicles may experience a range of symptoms and warning messages. The primary customer complaint involves a "Drive System/Electrical System Malfunction" message appearing in the instrument cluster. This message may be accompanied by the verbatim warning: "Electrical system: malfunction! Safely stop vehicle".

Other reported complaints related to engine operation in electro-drive mode include noises and vibrations such as jerking, vibrating, noise, or pinging. Functionality issues like misfire, no function, the system not switching on or connecting, or being unable to switch on or activate are also noted. Transmission-related complaints include issues with control operation, power distribution, and leaks, including the vehicle not being watertight.

Diagnostic Findings and Fault Codes

During a workshop visit, technicians may find the following:

  • DTC P0AA600: This Diagnostic Trouble Code, described as "Hybrid/EV Battery Voltage System Isolation," is stored in the Battery manager control module -J840- (address word 008C).
  • Internal Coolant Leak: An internal leak may be observed, indicated by a full coolant drip container or coolant leaking from the active chamber on either the front or rear electric drive motor.

This condition arises from the electric drive motor being damaged due to an internal coolant leak.

Important Warnings for Owners and Technicians

Audi provides critical advisories regarding this issue:

  • It can only be assumed that the electric drive motor is damaged due to an internal coolant leak if DTC P0AA600 is present and/or an internal leak is determined on the electric drive motor.
  • Vehicles should never be operated without a correctly filled cooling system.
  • Caution: The power electronics must not be replaced if the electric drive motor is leaking. Technicians should consult market-specific ETKA information.
  • If the power and control electronics for the electric drive must be replaced as a group, this must be billed separately according to warranty accounting instructions.

Repair Procedure Summary

The service procedure outlined in TSB 2073858/8 focuses on checking for and localizing the source of the coolant leak. Before any work, the seal on the coolant expansion tank should be checked and re-secured. It is crucial that vehicles are not operated without a correctly filled cooling system.

Technicians will inspect both the rear and front axles for leaks:

  • Rear Axle Inspection: If the drip container is overflowing, coolant is leaking from the active chamber. If the drip container is empty, coolant is still leaking from the active chamber, particularly in vehicles with low mileage. Figure 2 in the TSB illustrates the drain plug (1) for reference.
  • Front Axle Inspection: Coolant leaking from the active chamber is also a sign. Figure 3 shows the resolver cover (1) and active chamber (2). It notes that a few milliliters of coolant leakage from the resolver cover is not a technical issue, and no coolant should escape from the active chamber bores.

This diagnostic and repair process is crucial to address the Audi e-tron electric motor leak.

Warranty Information

Warranty claims for this issue must comply with the Audi Warranty Policies and Procedures Manual. If the vehicle is outside of its warranty period, this Technical Service Bulletin serves as informational guidance only.

Labor Operation Description Time Units (TU)
9340 0199 Check electric drive motor for front axle for leaks 15 TU
9346 0199 Check electric drive motor for rear axle for leaks 10 TU
9340 55xx Replace front drive motor See SRT
9346 55xx Replace electric drive motor for rear axle See SRT
9346 56xx Replace 2 electric drive motors for rear axle, e-tron S See SRT
9310 835X Deactivate and activate the high-voltage system See SRT
2706 8950 Charge battery See SRT
0150 0060 GFF (Guided Fault Finding) Time stated
No Allowance Test drive before the service procedure 0 TU
0121 0004 Test drive after the service procedure 10 TU

Note: SRT refers to Standard Repair Time with associated operations. Damage Code for motor replacement is 0050.

NHTSA ID: 2073858/8

Gallery

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Frequently Asked Questions

What does the 'Drive System/Electrical System Malfunction' message mean in my Audi e-tron?
This message, along with an 'Electrical system: malfunction! Safely stop vehicle' warning, indicates a potential issue with your Audi e-tron's drive system or electrical components. According to TSB 2073858/8, it can be linked to an electric motor coolant leak or DTC P0AA600.
Is an electric motor coolant leak in my Audi e-tron a serious issue?
Yes, an internal coolant leak in the electric drive motor can lead to damage. The TSB emphasizes that the electric drive motor can be damaged due to an internal coolant leak, and vehicles should not be operated without a correctly filled cooling system.
What is DTC P0AA600 and how is it related to this problem?
DTC P0AA600 stands for 'Hybrid/EV Battery Voltage System Isolation'. This fault code, when stored in the Battery manager control module -J840-, is associated with the symptoms described in TSB 2073858/8, including electric motor leaks and system malfunction warnings.
Will Audi cover the repair for this electric motor leak?
Warranty coverage depends on whether your vehicle is still within its warranty period. If your Audi e-tron is outside of warranty, this Technical Service Bulletin is for informational purposes only. All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual.
What should I do if I suspect my Audi e-tron has an electric motor leak?
If you notice a 'Drive System/Electrical System Malfunction' message, experience unusual noises or vibrations, or suspect an Audi e-tron electric motor leak, it is recommended to contact an authorized Audi service center immediately for diagnosis and repair based on TSB 2073858/8.

Other revisions of this TSB

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