2017-2025 Audi Panoramic Sunroof Wind Noise or Leaks TSB

Audi has released Technical Service Bulletin (TSB) 2063187/6 to address customer complaints regarding wind noise or leaks originating from the panoramic sunroof. This bulletin, which supersedes TSB Group 60 number 24-70 dated April 11, 2024, provides a detailed procedure for inspecting and, if necessary, repairing the sunroof's perimeter seal.

This TSB is particularly relevant for owners experiencing Audi e-tron sunroof wind noise or water intrusion issues, ensuring proper diagnosis and resolution.

Symptoms

Owners may notice specific issues related to their panoramic sunroof. The primary customer complaints addressed by TSB 2063187/6 are "wind noise or a leak in the panoramic sunroof."

Workshop findings often reveal a visible issue with the surrounding seal, such as it sticking out. If you are experiencing Audi e-tron sunroof wind noise, this TSB outlines the diagnostic steps.

Technical Background and Production Solution

The underlying cause of these symptoms is often a detached surrounding seal on the panoramic sunroof. This detachment can occur for multiple reasons, leading to compromised sealing.

Audi is continuously implementing improvements in production for all models to address this issue. These ongoing efforts aim to prevent seal detachment in newly manufactured vehicles.

Diagnosis Procedure

To diagnose the issue, technicians will perform a thorough inspection of the sunroof opening perimeter seal adhesion. This process begins by fully opening the front sunroof glass panel.

The technician will then press the seal downwards and inwards with their fingers to check the adhesion quality. The foam adhesive tape should not be loose or detached from the roof panel at any point. This inspection is repeated centimeter by centimeter along the entire length of both the front and rear sunroof openings.

Repair Procedure Summary

If any compromised or failed adhesion is found during the inspection, the sunroof opening perimeter seal must be replaced. The TSB emphasizes following the specific procedures outlined in ElsaPro to ensure proper seal adhesion, paying close attention to the adhesion surface preparation.

Technicians are also required to take photos of the customer's concern and upload them into DOC-IT with the repair order. These photos must include a date stamp and VIN reference, be in focus, and have sufficient light.

Warranty Information

For vehicles still under warranty, the inspection and repair outlined in TSB 2063187/6 are typically covered. However, if the vehicle is outside of any applicable warranty, this Technical Service Bulletin serves as informational guidance only.

Here are the relevant warranty codes:

• Service Number: 6042
• Damage Code: 0018
• Labor Operations:
  • Sunroof opening perimeter seal inspection: 6042 0199 (20 TU)
  • Roof opening perimeter seal remove and reinstall: 6042 19XX (See SRT with associated operations)
  • Charge battery: 2706 8950 (See SRT with associated operations)
• Diagnostic Time (GFF): 0150 0000 (Time stated on the diagnostic protocol)
• Claim Comment: As per TSB 2063187/6

All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual and are subject to review or audit by Audi Warranty.

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Source: NHTSA ID: 11007322