2017-2025 Audi Sunroof Wind Noise or Leaks TSB

Audi has released Technical Service Bulletin (TSB) 2063187/6 to address customer concerns regarding wind noise or leaks from the panoramic sunroof in various models. This bulletin, dated August 27, 2024, supersedes Technical Service Bulletin Group 60 number 24-70 from April 11, 2024, and includes updates such as revised header, title, service procedures, and warranty information.

The TSB applies to numerous Audi vehicles produced between 2017 and 2025 that are equipped with a panoramic sunroof. If you own a 2022 Audi e-tron and are experiencing Audi e-tron sunroof leaks or wind noise, this information is relevant to you.

Symptoms

Owners may notice the following issues related to the panoramic sunroof:

• Wind noise or a leak in the panoramic sunroof: This is the primary complaint reported by customers.
• Visible issue with the surrounding seal (e.g. sticks out): Technicians may observe that the sunroof's perimeter seal is visibly detached or not properly seated.

These symptoms are often caused by the surrounding seal on the panoramic sunroof becoming detached from the vehicle body. Multiple factors can contribute to this detachment.

Diagnosis

To diagnose the issue, a technician will perform a thorough inspection of the sunroof's perimeter seal adhesion. This process involves:

1. Fully opening the front sunroof glass panel to begin inspecting the perimeter seal.
2. Pressing the seal downwards and inwards with fingers to check for proper adhesion. The foam adhesive tape should be visible and must not be loose or detached from the roof panel.
3. Repeating this inspection procedure centimeter by centimeter along the entire length of the front sunroof opening.
4. After closing the front sunroof panel, the technician will use the same inspection method to check the seal adhesion in the rear portion of the sunroof opening.

Technicians will look for clear evidence of adhesive detachment, which may appear as gaps or differences in color and shape at the point of contact between the seal and the vehicle body.

Repair Procedure Summary

If any part of the seal's adhesion is found to be compromised or has failed, the sunroof opening perimeter seal must be replaced. This is crucial because detached seals can create entry points for water into the cabin, particularly in areas outside the sunroof's drainage system.

Technicians are instructed to follow the specific procedures outlined in ElsaPro to ensure proper seal adhesion, paying close attention to the preparation of the adhesion surface. This ensures a lasting repair for Audi e-tron sunroof leaks.

Important Warnings

• Warranty Coverage: If your vehicle is outside of its warranty period, this Technical Service Bulletin is for informational purposes only, and any repairs may not be covered.
• Documentation Requirement: Technicians are required to take photos of the customer's concern and upload them into the DOC-IT system with the repair order. These photos must include a date stamp, VIN reference, and be in focus with sufficient light.

Warranty Information

For vehicles covered under warranty, the following codes and labor operations apply to TSB 2063187/6:

• Service Number: 6042
• Damage Code: 0018
• Labor Operations:
  • Sunroof opening perimeter seal inspection: 6042 0199 (20 Time Units)
  • Roof opening perimeter seal remove and reinstall: 6042 19XX (See SRT with associated operations)
  • Diagnostic Time (GFF): 0150 0000 (Time stated on the diagnostic protocol)
  • Charge battery: 2706 8950 (See SRT with associated operations)
  • Road test prior to service procedure: No Allowance (0 Time Units)
  • Road test after service procedure: No Allowance (0 Time Units)
• Claim Comment: As per TSB 2063187/6.

All warranty claims must comply with the Audi Warranty Policies and Procedures Manual.

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Source: NHTSA ID 11007241