2021-2023 Audi e-tron AEB System Warranty Extension

Audi has announced a Limited Warranty Extension, identified as Bulletin AWA-24-04, specifically addressing malfunctions within the Automatic Emergency Braking (AEB) system across a range of its vehicles. This extension aims to provide relief for owners experiencing issues with this critical safety feature, such as an Audi e-tron AEB System malfunction.

This bulletin, dated May 16, 2024, modifies the standard Audi Warranty Policies and Procedures Manual, offering extended coverage for repairs related to the AEB system's control unit, camera(s), LIDAR, and/or sensor(s).

Affected Audi Models and Years

The AEB System Limited Warranty Extension applies to a broad range of Audi vehicles. The following models and model years are included:

Year	Make	Model
2023	Audi	e-tron
2023	Audi	e-tron GT
2023	Audi	Q8
2023	Audi	Q5
2023	Audi	A5
2023	Audi	A4
2023	Audi	A6
2023	Audi	Q3
2023	Audi	A3
2023	Audi	Q7
2023	Audi	A7
2022	Audi	e-tron GT
2022	Audi	e-tron
2022	Audi	Q8
2022	Audi	Q5
2022	Audi	A5
2022	Audi	A4
2022	Audi	A6
2022	Audi	Q3
2022	Audi	A3
2022	Audi	Q7
2022	Audi	A7
2021	Audi	Q7
2021	Audi	e-tron
2021	Audi	Q8
2021	Audi	A6
2021	Audi	Q5
2021	Audi	A5
2021	Audi	A4
2021	Audi	Q3
2021	Audi	A7

Understanding the AEB System Malfunction

This warranty extension specifically covers a diagnosed and confirmed malfunction of the vehicle's AEB system. This issue must result from a failure or malfunction of the AEB system's control unit, camera(s), LIDAR, and/or sensor(s), which are components essential for automatic emergency braking functionality. If you experience an Audi e-tron AEB System malfunction, this extension may apply to your vehicle. The AEB system is designed to help prevent or mitigate collisions by automatically applying the brakes if a potential frontal collision is detected and the driver does not react in time.

Warranty Coverage Details

Effective May 16, 2024, the New Vehicle Limited Warranty (NVLW) for covered vehicles will be extended for a period of up to 12 months or 12,000 miles, whichever occurs first, from the expiration of the Covered Vehicle's NVLW. This extension covers 75% of the cost of repair for a diagnosed and confirmed malfunction of the AEB system, specifically when the issue originates from the AEB system's control unit, camera(s), LIDAR, and/or sensor(s). Repairs must be performed by an authorized Audi dealer to qualify.

For vehicles where the NVLW time limitation had already expired as of May 16, 2024, the time limitation of this Warranty Extension will be extended until November 16, 2024. This provides a specific window for owners of older, affected vehicles to seek repairs under the extended coverage.

Exclusions from Coverage

It is important to note that certain conditions are explicitly excluded from this warranty extension. Coverage does not apply to damage, failure, or malfunction of any part of the AEB system that resulted from:

• Abuse, alteration, or modification of the vehicle.
• A collision, crash, vandalism, or other impact.
• Movement, displacement, or damage to the AEB sensors.
• Weather and/or environmental conditions.
• Damage from any outside source or factor.

Checking Vehicle Eligibility

To determine if your Audi is eligible for this Limited Warranty Extension, authorized Audi dealers can check the Vehicle Identification Number (VIN) in the Elsa system under "Vehicle Data." The "Warranty" section of the "Vehicle Data" screen will display "Warranty Key 'U71'" if the vehicle is applicable for this Warranty Extension. Owners can inquire with their dealer about this specific warranty key.

Claiming Procedures for Dealers

When submitting warranty extension claims for the AEB system, authorized Audi dealers must use specific codes through the SAGA system. The required codes are:

• Claim Type: 2GW
• Service Number: 9158 AEB System These codes ensure proper processing and reimbursement for the covered repairs under Bulletin AWA-24-04.

Owner Reimbursement for Past Repairs

Customers who, prior to May 16, 2024, and within 12 months or 12,000 miles (whichever occurred first) after their original NVLW period expired, paid out-of-pocket for an eligible AEB system repair may be eligible for reimbursement. The reimbursement covers 75% of the paid invoice amount for parts and labor, limited to one repair/replacement per Covered Vehicle.

Important Warning: This reimbursement process, including all claims and related issues, is handled exclusively by the Settlement Claim Administrator and is not handled by VWGoA. For questions about reimbursement, including how and when to submit a claim, customers should contact the Settlement Claim Administrator directly at 1-833-637-2922 or visit their settlement website at www.AEBSettlement.com. This website will provide copies of the Class Notice and other necessary information regarding the settlement.

Questions or Concerns

For any questions or concerns related to this limited warranty extension, owners can contact Audi Warranty directly at 866.677.2834 or via email at [email protected].

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Source: NHTSA ID: 11002181