What is NHTSA ID 10247510 about?

NHTSA ID 10247510 is a manufacturer communication from Audi that provides information to technicians regarding instances where the power rear lid cannot be opened on certain 2023 Audi models, including the Audi e-tron.

Which Audi models are affected by the power rear lid issue?

This bulletin applies to several 2023 Audi models, including the e-tron, Q3, Q8, A7, Q5, SQ5, A6 allroad, RS Q8, S7, RS 6 Avant, and RS 7, and SQ8, that experience the 'power rear lid cannot be opened' symptom.

What should I do if my 2023 Audi e-tron's power rear lid won't open?

If your 2023 Audi e-tron's power rear lid cannot be opened, you should schedule an appointment with an authorized Audi dealership. They will use the information provided in manufacturer communication NHTSA ID 10247510 to diagnose and fix the problem.

Is this a recall for the Audi e-tron power rear lid?

No, this is a manufacturer communication (Technical Service Bulletin or TSB), not a recall. It provides technical information to dealerships for common issues, but does not necessarily mean a safety defect requiring a recall campaign.

Servis Bülteni

2023 Audi e-tron Power Rear Lid Issue

A manufacturer communication, NHTSA ID 10247510, provides information for technicians regarding instances where the power rear lid on various 2023 Audi models, including the e-tron, cannot be opened.

Ahmet Topcu2023 Audi e-tronApril 24, 2026

2023 Audi e-tron — Audi e-tron power rear lid — Editorial illustration generated for this article.

NHTSA ID 10247510Audi e-tron power rear lidpower rear lid cannot be openedSTRUCTURE:BODY:TRUNK LID2023 Audi e-tron trunk won't openAudi power tailgate malfunctionAudi TSB 10247510Audi e-tron trunk lid issueAudi manufacturer communication2023 Audi Q3 power rear lid

Audi A6 allroad: 2023
Audi A7: 2023
Audi Q3: 2023
Audi Q5: 2023
Audi Q8: 2023
Audi RS 6 Avant: 2023

Audi has released a manufacturer communication, identified as NHTSA ID 10247510, to provide guidance for technicians regarding a specific issue affecting the power rear lid on several 2023 Audi models. This bulletin focuses on situations where the power rear lid cannot be opened, offering important information for diagnosis and resolution.

This technical service bulletin (TSB) is crucial for addressing the Audi e-tron power rear lid malfunction, ensuring that service personnel have the necessary details to perform effective repairs.

Symptoms

The primary symptom covered by this bulletin is the inability to open the power rear lid. Owners may find that the trunk or tailgate does not respond to commands from the key fob, interior button, or external release mechanism.

This issue specifically refers to the "power rear lid cannot be opened" condition, indicating a complete failure of the automated opening function.

Diagnosis

This manufacturer communication provides information for technicians to diagnose why the Audi e-tron power rear lid is not functioning correctly. The bulletin outlines specific procedures or insights to help identify the root cause of the power rear lid malfunction.

Repair Procedure Summary

While the bulletin does not detail specific step-by-step repair instructions for owners, it provides comprehensive information for Audi technicians. This guidance enables them to effectively troubleshoot and resolve the issue when the power rear lid cannot be opened. The communication focuses on the component STRUCTURE:BODY:TRUNK LID.

Owner Action

If you own a 2023 Audi e-tron or another affected 2023 Audi model and are experiencing problems with your power rear lid not opening, it is recommended to contact your authorized Audi dealership. Inform them about the issue, specifically mentioning that the Audi e-tron power rear lid is inoperable. Your dealer will be able to access the manufacturer communication NHTSA ID 10247510 to properly diagnose and repair the problem.

Source: NHTSA ID 10247510

Frequently Asked Questions

What is NHTSA ID 10247510 about?: NHTSA ID 10247510 is a manufacturer communication from Audi that provides information to technicians regarding instances where the power rear lid cannot be opened on certain 2023 Audi models, including the Audi e-tron.
Which Audi models are affected by the power rear lid issue?: This bulletin applies to several 2023 Audi models, including the e-tron, Q3, Q8, A7, Q5, SQ5, A6 allroad, RS Q8, S7, RS 6 Avant, and RS 7, and SQ8, that experience the 'power rear lid cannot be opened' symptom.
What should I do if my 2023 Audi e-tron's power rear lid won't open?: If your 2023 Audi e-tron's power rear lid cannot be opened, you should schedule an appointment with an authorized Audi dealership. They will use the information provided in manufacturer communication NHTSA ID 10247510 to diagnose and fix the problem.
Is this a recall for the Audi e-tron power rear lid?: No, this is a manufacturer communication (Technical Service Bulletin or TSB), not a recall. It provides technical information to dealerships for common issues, but does not necessarily mean a safety defect requiring a recall campaign.

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