2021-2022 Audi e-tron Door Trim Panel Noise

Symptoms: Front Door Trim Panel Noise

Owners of 2021-2022 Audi e-tron Quattro and e-tron Sportback models may experience an audible Audi e-tron door noise originating from the front door trim panel. This noise can occur while driving or during audio playback.

What Audi Requires Before Repair

Audi has issued specific instructions for technicians to follow when diagnosing and addressing the Audi e-tron door noise and other listed concerns. Before any repair attempts, technicians must contact the Audi Helpline. This ensures proper analysis and documentation of the issue.

For the front door trim panel noise, technicians are required to provide detailed evidence. This includes a video recording of the noise as it occurs before any repairs are performed. Additionally, photos of the repair area, specifically a wide shot capturing the entire repaired section and a close-up of the repair, must be submitted. This process helps Audi track and resolve recurring issues effectively.

Other Documented Issues Requiring Analysis

This Audi communication covers a range of other vehicle concerns that also require specific data collection and contact with Audi Helpline before repair. These issues affect various Audi models and model years, highlighting Audi's structured approach to diagnostics.

• 2020-2021 Audi Q3 Coolant Warning: Some Q3 owners may see a "low coolant warning in the cluster" even when the coolant level appears full. Technicians must provide a photo showing the reservoir level. It's noted that this specific case does not relate to TSB 2061918.
• 2021-2022 Audi Q7/Q8 Check Engine Light: These models may illuminate the check engine lamp with DTC P05A000, indicating an "Active Grille Air Shutter 'A' Stuck" in the ECM. Photos of the shutter motor are required for analysis.
• 2022 Audi Q5 ACC Warning: An "ACC warning" may appear shortly after pre-delivery inspection (PDI), typically with less than 600 miles on the odometer. This is often due to a "misadjusted ACC sensor" storing DTC C110300 in diagnostic address 0013. Technicians need to submit a photo of the bumper mold number.
• 2020-2022 Audi A5 Rear PDC Mount: Owners might find a rear parking distance control (PDC) sensor pushed in or missing because the mount has come loose from the rear bumper. Documentation includes photos of the painted side of the rear bumper (showing no damage) and the loose mount/bumper surface.
• 2022 Audi Q3 Boost Pressure Sensor: A check engine lamp may illuminate, accompanied by DTCs P010600, P023600, P023700, or P023800 related to the boost pressure sensor. Required documentation includes wiggle test results, pin fitment and drag checks, circuit resistance measurements, and photos of findings.
• 2022 Audi Q3/A6 Parking Aid Warning: A "Parking aid warning is displayed" shortly after PDI, potentially with DTC B10F914 for a "Right front center parking aid sensor Open circuit/short circuit to Ground (GND)" in Q3 models, or a general loose PDC sensor connector in A6 models. Photos of the sensor connector as found and the bumper harness label are necessary.
• 2021-2022 Audi A5 Front Door Loudspeaker Grille Noise: Similar to the Audi e-tron door noise, the A5 may experience noise from the front door loudspeaker grille during music playback or driving. This requires a video of the noise, photos of the repair, and a photo of the sound settings in the MMI along with the music genre/song.

Important Warnings

Audi explicitly states: "Please contact Audi Helpline before attempting repair. All topics have associated worksheets to be filled out and attached to the TAC ticket." This means owners should not attempt to diagnose or repair these issues themselves. Unauthorized repairs may void warranties or lead to further complications.

Owner Action

If you are experiencing Audi e-tron door noise or any of the other issues described in this communication, it is crucial to schedule an appointment with your authorized Audi dealership. Inform your service advisor about the specific symptoms you are observing. Be prepared to provide details such as when the noise occurs, under what conditions, and if you have any recordings of the sound. Your dealership will follow Audi's required procedures, including contacting the Audi Helpline and completing the necessary worksheets, to ensure a proper diagnosis and resolution.

Source: NHTSA ID: 10227178