2021-2022 Audi e-tron Lineup Door Not Opening Issue

Symptoms

Owners of certain 2021-2022 Audi models may experience a critical issue where the front and/or rear doors cannot be opened. This directly impacts vehicle access and safety. If you are experiencing an "Audi e-tron door not opening" condition, this TSB provides diagnostic guidance for technicians.

Fault Codes / DTCs

The Technical Service Bulletin indicates that there may be various Diagnostic Trouble Codes (DTCs) associated with the condition where the doors cannot be opened. However, the summary of the bulletin does not specify the exact DTCs that technicians might encounter.

Diagnosis

This bulletin provides crucial diagnosis information for technicians to identify the root cause when the front and/or rear doors are inoperable. The diagnostic process aims to accurately pinpoint the fault within the LATCHES/LOCKS/LINKAGES:DOORS:LOCK component system. Proper diagnosis is essential to effectively resolve the "Audi e-tron door not opening" problem.

Repair Procedure Summary

The TSB focuses on providing diagnostic steps rather than a specific repair procedure in its summary. Technicians will utilize the information within the bulletin to accurately diagnose why the doors cannot be opened. Once the diagnosis is complete, the appropriate repair, which could involve components related to the door latches, locks, or linkages, can be performed.

Owner Action

If you own a 2021-2022 Audi e-tron or another affected model and are experiencing issues where your doors cannot be opened, it is recommended to contact your authorized Audi service center. Inform them about the problem, and they can refer to Technical Service Bulletin NHTSA ID 10204729 for diagnostic guidance.

Source: NHTSA Manufacturer Communication 10204729