2021 Audi e-tron Charging Station Bolts Missing TSB

Symptoms

Owners of 2021 Audi e-tron and e-tron Sportback models may observe that the bolts intended for securing the input plug to the charging station are missing. This condition, described as "Bolts for securing the input plug to the charging station are missing," is the primary customer concern addressed by this bulletin.

Technical Background

Audi Technical Service Bulletin (TSB) 00 21 45 2063335/1, issued on May 17, 2021, addresses the fact that specific bolts (part number 9Y0 927 129) used for securing the connector within the charging unit have been discontinued. This means these bolts are no longer supplied as a standard component with new vehicles.

Visual Aids

Figure 1 in the TSB illustrates the discontinued bolts, identified by part number 9Y0 927 129, and also shows an associated "fixing set" with part number 970 927 129. Figure 2 provides a clear diagram indicating the precise location within the charging unit where these bolts would typically be installed to secure the input plug.

Production Solution and Availability

As of production date January 11, 2021, the fixing bolts can be ordered through Audi's parts system. This allows customers who desire these bolts for their charging station to acquire them, even though they are no longer standard equipment.

Important Warnings for Owners

Audi has explicitly stated that this TSB is informational only and does not apply to any Audi Warranty. Claims for replaced parts, specifically these bolts, will not be reimbursed by Audi. This means that if you wish to obtain these bolts for your Audi e-tron charging station bolts missing issue, you will be responsible for the purchase cost.

Required Parts

If you are experiencing an Audi e-tron charging station bolts missing issue and wish to acquire the bolts, the following part numbers are relevant:

• Bolts: 9Y0 927 129
• Fixing Set: 970 927 129 (This set likely includes the bolts and any other necessary components for installation).

Owner Action

If you are a 2021 Audi e-tron owner and are concerned about your charging station missing bolts, you should contact your authorized Audi dealer. They can assist you in ordering the necessary bolts through the parts system. Be aware that you will be responsible for the cost of these parts, as this is not a warranty-covered item. You may also want to inquire about installation, as the TSB refers to checking the Repair Manual for fasteners.

Source: NHTSA ID 10193917