Service Bulletin

2021 Audi e-tron Trailer Hitch Noise Service Action 66M2

Audi has issued Service Action 66M2 for 2021 e-tron models experiencing unexpected noise from the trailer hitch. This dealer communication outlines a repair to replace the trailer hitch cross member bolts to resolve the issue, which is available starting November 4, 2020.

Byeditor david chen2021 Audi e-tron
2021 Audi e-tron — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 10182524
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Symptoms

Owners of 2021 Audi e-tron vehicles may notice an unexpected noise originating from the area around the trailer hitch. This Audi e-tron trailer hitch noise is the primary symptom addressed by this service action.

Repair Procedure Summary

Audi has released Service Action 66M2 to address the trailer hitch noise. The repair involves replacing the trailer hitch cross member bolts. Authorized Audi dealerships will refer to ELSA/ServiceNet for complete, detailed repair and claiming instructions.

Owner Action

If you own a 2021 Audi e-tron and experience an unexpected noise from the trailer hitch, contact your authorized Audi dealer. The repair, identified as Service Action 66M2, became available starting November 4, 2020. Audi recommends scheduling repairs immediately. Owner mailings regarding this issue were planned for November 2020.

Frequently Asked Questions

What is Service Action 66M2 for Audi e-tron vehicles?
Service Action 66M2 is an Audi dealer communication addressing an unexpected noise from the trailer hitch area on certain e-tron models. It requires the replacement of the trailer hitch cross member bolts to resolve the issue.
Which Audi e-tron models are affected by the trailer hitch noise?
This service action specifically applies to the 2021 Audi e-tron model, which may exhibit an unexpected noise from the trailer hitch area.
Is there a cost for the trailer hitch repair under Service Action 66M2?
As a manufacturer service action, this repair is typically performed free of charge by an authorized Audi dealership. The communication indicates there is no specific parts allocation, suggesting standard components are used for the repair.

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