Service Bulletin

2021 Audi e-tron Adaptive Light / Pre Sense Malfunction TSB

Audi has released Technical Service Bulletin (TSB) 96 20 54 2054765/2 addressing adaptive light and pre sense system malfunctions in the 2021 Audi e-tron. This issue is frequently linked to Diagnostic Trouble Code (DTC) C12B3F0 and problems with the front camera's installation.

Byeditor sarah mitchell2021 Audi e-tron
2021 Audi e-tron — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 10178448
C12B3F022120296 20 54 2054765/219-4196384K0 907 231 MTR4K0907231MTRJ1121 control moduleR242 front camera for assistance systemsAdaptive light system error

Owners of the 2021 Audi e-tron may encounter issues with their vehicle's adaptive light and pre sense systems. These malfunctions are often accompanied by specific error messages and a Diagnostic Trouble Code (DTC) C12B3F0. Audi has issued Technical Service Bulletin (TSB) 96 20 54 2054765/2 to address these concerns, which primarily stem from an improperly secured front camera for assistance systems.

Symptoms

Owners of an affected 2021 Audi e-tron may observe one or more of the following symptoms:

  • An "Adaptive light system error" message displayed in the instrument cluster.
  • A "Pre sense system error" message displayed in the instrument cluster.
  • During diagnostic calibration, the test program for the "00A5 front camera for driver assist systems -R242 calibration" may fail, showing the error message "The calibration was incorrect. Installation position wrong."

These symptoms are often linked to the Audi e-tron C12B3F0 fault code.

Fault Codes / DTCs

When diagnosing the issue, service technicians may find the following Diagnostic Trouble Code (DTC) stored in the J1121 control module for driver assist systems (address word 00A5):

Code Description Module
C12B3F0 Front camera for driver assist systems, dynamic calibration limit exceeded (symptom code 221202) J1121

What the Service Bulletin Says

Technical Service Bulletin 96 20 54 2054765/2 (which supersedes TSB 19-41) details a repair procedure for the adaptive light and pre sense system malfunctions. The core of the problem is often related to the front camera for assistance systems (R242) not being properly secured. The bulletin instructs technicians to check for an aluminum adhesive foil (part number 4K0 907 231 MTR) that is crucial for securing the R242 camera in its bracket.

If this aluminum spacer is missing or if an incorrectly sized spacer is installed, it must be corrected. The procedure involves carefully removing any existing spacer and its adhesive residue, then installing the correct aluminum adhesive foil (4K0 907 231 MTR) to ensure the R242 front camera is properly seated. This correction helps resolve the Audi e-tron C12B3F0 and related calibration issues.

What to Do

If you own a 2021 Audi e-tron and are experiencing adaptive light system errors, pre sense system errors, or have received a diagnosis indicating DTC C12B3F0, it is recommended to contact your authorized Audi dealership. Reference Technical Service Bulletin 96 20 54 2054765/2. The dealership will be able to diagnose the exact cause and perform the necessary repair, which typically involves inspecting and correctly installing the aluminum adhesive foil for the front camera.


Source: NHTSA ID: 10178448

Gallery

2 images

Frequently Asked Questions

What does DTC C12B3F0 mean in my 2021 Audi e-tron?
DTC C12B3F0 in your 2021 Audi e-tron indicates an issue with the front camera for driver assistance systems, specifically that its dynamic calibration limit has been exceeded. This often points to a physical problem with the camera's mounting or stability.
What are the common symptoms of an adaptive light or pre sense malfunction in a 2021 Audi e-tron?
Common symptoms include warning messages like 'Adaptive light system error' or 'Pre sense system error' displayed in your instrument cluster. You might also experience diagnostic failures during front camera calibration, with messages indicating incorrect installation position.
How is the Audi e-tron C12B3F0 issue resolved according to the TSB?
According to TSB 96 20 54 2054765/2, the issue is typically resolved by inspecting and, if necessary, installing or replacing an aluminum adhesive foil (part number 4K0 907 231 MTR) that secures the R242 front camera for assistance systems in its proper position.

Related Articles

2021 Audi e-tron Electrical Malfunction and Power Loss

A 2021 Audi e-tron owner reported a severe 'Electrical Malfunction' resulting in complete loss of power on the highway. The issue has persisted despite dealer attempts to fix it over five months, posing significant safety risks.

2021-2026 Audi UTR Troubleshooting & FAQs TSB 2081409/1

This Audi Technical Service Bulletin (TSB 2081409/1) provides comprehensive answers to frequently asked questions and troubleshooting steps for the Audi Universal Traffic Recorder (UTR) accessory, covering topics like SD card compatibility, video playback, Wi-Fi issues, and more.

2021-2025 Audi Emergency Call System Fault TSB

Audi has released Technical Service Bulletin 2059528/18 to address an "Emergency call function: malfunction! Function unavailable. Please contact service" warning, often accompanied by a red SOS LED and DTC B200000. This issue affects various 2021-2025 Audi models and is due to a software problem…

2021-2026 Audi Adaptive Light System Fault C12B3FA TSB

Audi has released Technical Service Bulletin 2054202/7 to address an intermittent 'Audi adaptive light: system fault' message and DTC C12B3FA in various 2021-2026 models. This TSB outlines diagnosis and resolution for driver assistance system malfunctions.

2021-2026 Audi Parking Aid False Warnings TSB 2024323/12

This Technical Service Bulletin (TSB 2024323/12) details diagnostic and repair procedures for 2021-2026 Audi vehicles experiencing false parking aid warnings. Learn about environmental factors, sensor checks, and proper installation to resolve issues like 'Parking aid does not work / warning is…

Comments

Be the first to comment.

Leave a comment

Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.

Verifying you are human...