2022 Audi e-tron GT No Heat Customer Support
Audi is offering customer mobility support for 2022 e-tron GT owners experiencing a "no heat" concern. This includes reimbursement for loaner or rental vehicles while parts are unavailable.
Audi has issued a dealer communication to address customer mobility support for owners of the 2022 Audi e-tron GT experiencing a "no heat" concern. This initiative aims to provide assistance to customers whose vehicles are affected by this issue, particularly when repairs are delayed due to parts availability.
The communication, identified by Labor Operation S28616AY, outlines the conditions under which Audi will reimburse dealerships for providing loaner vehicles or for the cost of external rental vehicles. This support is specifically for the 2022 Audi e-tron GT no heat issue.
Understanding the 'No Heat' Concern
The primary issue addressed by this communication is a "no heat" concern in the 2022 Audi e-tron GT. While the specific technical cause is not detailed in this particular document, the emphasis is on providing customer support during the repair process, especially when parts needed for the fix are not readily available.
Audi's Customer Mobility Support
Audi of America is providing loaner support for affected 2022 e-tron GT vehicles. This means that if your vehicle is experiencing a "no heat" concern and requires service, you may be eligible for a loaner vehicle. The program is designed to minimize inconvenience for owners while their vehicles are being serviced.
Reimbursement Details for Loaner Vehicles
For dealerships, the communication specifies the process for claiming reimbursement related to customer mobility support. The reimbursement is directly tied to the 2022 Audi e-tron GT no heat concern and is contingent on parts availability. Dealerships will be reimbursed $50.00 per day for providing their own loaner vehicles. If a dealer loaner is not available, and a rental vehicle must be sourced from an outside company, that cost will also be reimbursed at $50.00 per day.
To process these claims, specific SAGA claiming instructions are provided to dealers, including:
- Claim Type: 1GW
- Service Number: S286
- Damage Category: 0010
- Manufacturers Code: AUN
- Labor Operation: S28616AY
- Amount: $50 X # of days
- Claim Comments: MY 2022 e-tron GT Loaner Reimbursement
Important Notes for Owners
Owners should be aware that this program is specifically for the "no heat" concern in 2022 Audi e-tron GT models. If your vehicle is experiencing this issue, contact your authorized Audi dealership to inquire about the customer mobility support program. Dealerships are required to retain rental receipts, and claims that do not meet the specified conditions may be charged back by Audi warranty. This ensures that the support is provided for legitimate cases related to parts availability for the "no heat" issue.
NHTSA ID: 10236604
What Audi e-tron GT owners report
Counted from the records in our database across 3 model years.
- 22
- Owner complaints
- 15
- Recalls
- 1,127
- Service bulletins
- 1
- Crashes reported
- 2
- Fires reported
- 0
- Injuries reported
The 2022 model year
8 complaints, the 2nd most of 3 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year, which also has 13 recalls on file.
Electrical System, the system this article covers, accounts for 14 of 22 complaints (64%), including 3 for 2022.
Complaints by model year
| 2022 | 8 | |
|---|---|---|
| 2023 | 13 | |
| 2024 | 1 |
Most-reported systems
- Electrical System — 14
- Fuel/Propulsion System — 7
- Engine — 5
- Power Train — 3
- Service Brakes — 1
Latest recalls for the 2022 model year
- 25V900000 — Back Over Prevention (Dec 2025)
- 25V227000 — Air Bags (Apr 2025)
- 24V726000 — Electrical System (Sep 2024)
Recent owner reports about electrical system
Purchased a used 2022 Audi E-Tron GT with an open NHTSA safety recall for high-voltage battery fire risk (Recall 24V726 / Audi 931A). The recall remedy had not been performed at time of purchase.
Read owner complaints →The contact owns a 2022 Audi E-Tron GT. The contact received notification of NHTSA Campaign Number: 24V726000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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