2021 Audi A7/S7/RS 7 Delivery Guidelines & Phone Box FCC Info

This document provides the official Audi Delivery Guidelines for the 2021 Audi A7, 2021 Audi S7, and 2021 Audi RS 7 models. These guidelines ensure that new vehicles are thoroughly prepared and that customers receive a comprehensive introduction to their vehicle's features and important operational information. This includes a detailed checklist for pre-delivery inspection, customer priority topics, and specific instructions for various vehicle systems.

Delivery Inspection Checklist

Before customer delivery, dealers must complete a thorough inspection to ensure the vehicle meets Audi's quality standards. This includes:

• Exterior Inspection: Checking for any damage, dings, dents, or surface scratches.
• Accessory Verification: Confirming the vehicle is equipped as specified and all accessories are installed.
• Interior Inspection: Ensuring the interior is clean, free of grease marks, and that floor mats are securely in place.
• Tire Pressure Monitoring System (TPMS): Setting tire pressures to "normal customer load" conditions and calibrating the TPMS.
• Defect Resolution: Repairing all identified defects prior to customer delivery.

Additionally, the 2021 Audi A7 delivery guidelines require completing myAudi registration, Audi connect trial activation, and key user verification. This involves ensuring the customer agrees to Audi connect Terms & Conditions and has set a 4-digit S-PIN in the myAudi smartphone app. Key User Pairing in the vehicle (if equipped) must also be completed, and the Audi phone box registration form provided to the customer.

Key Customer Discussion Points

Dealers are instructed to discuss various priority topics with the customer, including:

• Voice Recognition
• Navigation System
• BLUETOOTH® mobile phone pairing
• Audio System (with smartphone integration)
• Door Locks/Keyless Entry
• Trunk/Hatch/Tailgate operation
• Tire Pressure Monitoring System - Indicators
• Cruise Control System

Vehicle Feature Explanations

The guidelines detail numerous features that must be explained or demonstrated to the customer. For the exterior, this includes advising on Audi-standard oil and top-tier detergent gasoline, and reviewing the new exterior/interior electric door handle concept. Interior demonstrations cover ambient LED lighting, automatic climate control, power outlets, glove box, and the valet button.

Driver controls require explanations for power windows (including power retention, one-touch operation, and pinch protection), power-adjustable, heated, auto-dimming exterior side mirrors, manual and power rear window sunshades, and sunroof operation. For the RS 7 only, the adaptive rear spoiler deployment and retraction at specific speeds must be demonstrated.

Steering features such as the multifunction steering wheel, tilt and telescopic adjustments, shift paddles, and heated steering wheel are also covered. Seating adjustments, heated/ventilated seats, split folding rear seats, the "Passenger Side Airbag Off" light, LATCH childseat-mounting points, spare tire access, and massage seat functions (if equipped) are also part of the customer orientation.

Infotainment topics include reviewing MMI® controls, Audi sound systems (including Bang & Olufsen® options), MMI® Navigation plus, MMI® touch with handwriting recognition, CD/DVD, SD card slot, SiriusXM® Satellite Radio, HD Radio™, and demonstrating scanning, tuning, and saving favorites. The voice control system requires customer acceptance of the EULA for online recognizer. BLUETOOTH® wireless technology, Audi smartphone interface (Apple® CarPlay and Google™ Android Auto), and Audi connect® features (including CARE services and Wi-Fi® hotspot capabilities) are also to be explained. The Nav-Data-Update process via over-the-air updates and notifications, and manual clock settings, are also covered. Finally, the Audi Phone Box Customer Form and serial number must be reviewed.

Driver Assistance systems such as Audi advanced key, windshield wiper/washer functions, Parking system plus (with 3D top view camera and rear view camera options), Cruise control, and Adaptive cruise control (with features like Adaptive Cruise Assist, Turn Assist, Intersection Assistant, Traffic Jam Assist, Predictive Efficiency Assist, Active lane assist, and Traffic sign recognition) are to be explained. Other systems include Audi side assist with Audi pre sense® rear, High-beam assistant, Head-up display, and Night vision assistant. Suspension features like Electronic Dampening control and Adaptive air suspension are also discussed.

Owner's Documents and Resources

Customers receive their Owner's manual, MMI® manual, and other relevant manuals. Dealers must use the Quick Questions & Answers Guide, explain "Text to Phone" features and the Audi Technology website (www.auditechnology.com), and review the Tire Warranty Booklet. The Warranty & Maintenance Booklet must have the PDI confirmed, the vehicle identification label adhered, and the recommended maintenance schedule explained. Customers are also provided with Lemon Law Rights information, Audi Care details, and assistance in programming the 24-hour Roadside Assistance number (1-800-411-9988) into their phone.

Important Audi Phone Box Information and FCC Warnings

For vehicles equipped with the Audi Phone Box, specific Federal Communications Commission (FCC) requirements apply. This section of the 2021 Audi A7 delivery guidelines highlights crucial warnings for owners:

• "This is a CONSUMER device."
• "BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider's consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your service provider."
• "You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person."
• "You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider."
• "WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device."

The Audi Phone Box has the following identifiers:

• Make #: FKW
• Model #: 4MØ Ø35 456 A
• FCC ID: RK7MBC-NAR

Orientation Drive and Wrap-up

The delivery process concludes with an orientation drive, during which vehicle systems like the Idle start/stop efficiency system, electromechanical parking brake, and Tire pressure monitoring system (TPMS) are demonstrated. The dealer then wraps up in the service write-up area, offering a tour of the service department, introductions to service personnel, and assistance with scheduling the first service appointment. Customers are also offered the option to program the service department's phone number and the Audi Technologist phone number (1-855-750-TECH) into their phones.

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Source: NHTSA ID 10177266