2021-2025 Audi A6/A7 Right Turn Signal Stays On TSB

Symptoms

Owners of affected Audi vehicles may notice that the right turn signal indicator LED on their instrument cluster is permanently illuminated. This occurs even when the turn signal is not active. The TSB specifically describes this as "The right turn signal indicator LED is permanently illuminated," as shown in Figure 1 of the bulletin, which depicts the illuminated indicator on an analog instrument cluster.

Diagnosis / Trigger Conditions

When diagnosing this issue, technicians will find that no relevant Diagnostic Trouble Codes (DTCs) are stored in the vehicle's system, despite the persistent illumination of the right turn signal indicator. The root cause has been identified as a hardware malfunction within the instrument cluster itself, stemming from its production process. This means the fault is internal to the cluster and not related to external wiring or other components.

Repair Procedure Summary

To resolve the issue of the Audi A6 right turn signal illuminated, the primary repair involves replacing the instrument cluster. The service procedure outlined in TSB 90 24 92 2069362/2 requires technicians to:

1. Document the customer complaint by taking a picture of the permanently illuminated indicator. This image, along with the vehicle's VIN, must be uploaded to the DOC-IT system.
2. Replace the instrument cluster. This step must be performed according to the detailed instructions provided in the relevant Audi repair manual.

This TSB, identified as 2069362, provides the necessary guidance for dealers to address this specific hardware-related concern.

Required Parts

To complete the instrument cluster replacement, the following parts are required:

• Instrument Cluster: One unit, to be sourced via ETKA (Audi's electronic parts catalog).
• Fasteners, Bolts, Nuts, and Screws: As needed, according to the repair manual, also to be sourced via ETKA/ELSA.

Warranty Information

This repair is covered under Audi's warranty policies, with specific claim types and codes:

• Claim Type 110: Applicable for vehicles up to 48 months or 50,000 miles.
• Claim Type G10: For Audi Certified Pre-Owned (CPO) vehicles.
• Service Number: 9025
• Damage Code: 0040
• Labor Operations: Removal and installation of the instrument cluster is assigned code 9025 19xx.
• Diagnostic Time: GFF (0150 0000) and Charge battery (2706 8950) are specified, with no allowance for road tests before or after the service procedure.

All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual and are subject to review.

Important Warnings

Owners should be aware that if their vehicle is outside of the applicable warranty period, this Technical Service Bulletin 90 24 92 2069362/2 serves as informational guidance only, and repair costs may not be covered. This TSB supersedes an earlier bulletin, Group 90 number 23-03, dated February 2, 2023, with the current version adding more model years to the affected vehicle list.

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Source: NHTSA ID: 11002254