2021 Audi A4, A5 Instrument Cluster Parts Return SM 70-2021
Audi issued Special Notice SM 70-2021, an internal communication for parts managers, regarding the return of certain instrument cluster part numbers for 2021 Audi A4 and A5 vehicles. This ensures that only instrument clusters with the latest software level 0267 or greater are stocked.
Marcus Weber2021 Audi A5
Si applica anche a
- Audi A4
- 2021
Audi issued Special Notice SM 70-2021, an internal communication primarily directed at parts managers and inventory staff. This notice, dated September 3, 2021, outlines a procedure for returning certain instrument cluster parts to ensure that only the most current versions are available in dealer inventory. This process helps maintain quality and ensures that any replacement parts for a 2021 Audi A5 instrument cluster meet the latest specifications.
Audi Special Notice SM 70-2021: Instrument Cluster Parts Return
This special notice focuses on specific instrument cluster part numbers for 2021 Audi A4 and A5 vehicles. The goal is to standardize inventory by removing older software versions. The notice specifies that parts with software level 0267 or greater are considered the latest state of development. This proactive measure ensures that any new instrument cluster installed will have the most up-to-date software.
Affected Parts and Software Levels
The following instrument cluster part numbers are subject to this return notice:
- 8W5-920-740 (Instrument Cluster)
- 8W5-920-840
- 8W5-920-770-A
- 8W5-920-771-A
- 8W5-920-780-A
- 8W5-920-776
- 8W5-920-876
Dealers were instructed to return all parts with software levels prior to 0267. For example, an instrument cluster part number 8W5.920.840 with software H06 0264 002 would need to be returned, as its software level 0264 is prior to the required 0267. The software location on the part is typically indicated by a specific label, as shown in the provided example image.
Why the Return is Necessary
Audi initiated this parts circular to ensure that their inventory reflects the most current state of development for instrument clusters. By returning parts with older software versions, the manufacturer aims to improve the quality of parts available to customers. This proactive measure helps prevent the installation of outdated components during service or repair, ensuring optimal performance for vehicles like the 2021 Audi A5 instrument cluster.
Important Warnings and Deadlines for Dealers
This notice included critical instructions and deadlines for dealers:
- Return Deadline: Dealers were required to return their inventory of the listed material numbers to their facing PDC (Parts Distribution Center)
Frequently Asked Questions
- What is Audi Special Notice SM 70-2021?
- Audi Special Notice SM 70-2021 is an internal communication for dealers, issued on September 3, 2021, instructing them to return specific instrument cluster part numbers with older software levels to ensure only the latest versions are in stock.
- Which Audi instrument cluster part numbers are affected by SM 70-2021?
- The affected part numbers include 8W5-920-740, 8W5-920-840, 8W5-920-770-A, 8W5-920-771-A, 8W5-920-780-A, 8W5-920-776, and 8W5-920-876. These are primarily for the 2021 Audi A4 and A5 models.
- What software level is considered current for these instrument clusters?
- Parts with software level 0267 or greater correspond to the latest state of development. Dealers were instructed to return any parts with software levels prior to 0267, such as an 8W5.920.840 with software H06 0264 002.
- Does Special Notice SM 70-2021 mean my 2021 Audi A5 instrument cluster is recalled?
- No, Special Notice SM 70-2021 is not a recall. It is an internal parts management directive for dealers to ensure their inventory contains only the most up-to-date instrument cluster components. If your 2021 Audi A5 instrument cluster requires replacement, the dealer will use a part with the latest software.
- What was the deadline for dealers to return affected parts?
- Dealers were instructed to return affected instrument cluster parts no later than September 27, 2021. Items returned after this date would not be accepted for return or buyback.
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