2021-2022 Audi A5/RS 5 Rear Backrest Inoperative TSB 2062113/3

Audi has issued Technical Service Bulletin (TSB) 2062113/3 to address a common problem affecting the second-row backrests in certain 2021-2022 Audi A5 and RS 5 models. This TSB, dated July 16, 2021, supersedes previous bulletin Group 72 number 21-33 and provides a solution for situations where the rear backrest release in the luggage compartment is inoperative, preventing the backrests from folding forward.

This issue, which can manifest as an Audi A5 rear backrest inoperative condition, is primarily caused by a disengaged Bowden cable within the luggage compartment side trim. When this cable detaches, it fails to properly release the backrest latch, leading to the symptoms described below.

Symptoms

Owners of affected vehicles may observe the following issues related to the second-row backrests:

• The second-row backrests are not folding when the release levers in the luggage compartment are operated or pulled.
• The backrest release levers in the luggage compartment do not provide proper feedback or resistance when pulled, feeling loose.
• The backrests may only move forward approximately 1/8 inch.
• The red backrest latch markings protrude, indicating the latch is not fully disengaged.
• Critically, the backrests do not fold forward.

Technical Background

The root cause of the Audi A5 rear backrest inoperative condition is the Bowden cable disengaging from its attachment point. This prevents the cable from effectively releasing the backrest latch. In some instances, this disengagement can also lead to damage to the Bowden cable itself or its attachment point within the luggage compartment side trim.

Repair Procedure Summary

The repair outlined in TSB 2062113/3 involves re-securing the Bowden cable to restore proper function to the rear backrests. The general steps are:

1. Verify the symptom: Confirm that the second-row backrest release lever lacks resistance or feels loose, indicating a disengaged Bowden cable.
2. Remove the luggage compartment side trim on the affected side, following the repair manual instructions in Elsa.
3. Inspect the Bowden cable and the backrest release mechanism for any signs of damage.
4. Reinstall the Bowden cable into the backrest release mechanism and secure it using a tie wrap.
5. Check the operation of both backrest release levers in the luggage compartment to ensure they function correctly.
6. Reinstall the luggage compartment side trim.

Required Parts and Tools

The primary part required for this repair is a tie wrap. Other fasteners may be needed depending on the inspection.

• Tie wrap: Part Number N 10647801 (Shop Supply)
• Fasteners, Bolts, Nuts, and Screws: As needed per the repair manual (See ETKA/ELSA)

Warranty Information

This repair is covered under Audi's warranty program. The specific claim details are:

• Claim Type 110: Applicable for vehicles up to 48 months or 50,000 miles.
• Claim Type G10: For CPO (Certified Pre-Owned) Covered Vehicles, requiring owner verification.
• Service Number: 7263
• Damage Code: 0010
• Labor Operations:
  • Repair backrest latch, one side: 7263 4999 (20 TU)
  • Repair backrest latch, both sides: 7263 5099 (30 TU)
• Diagnostic time (GFF) and road test procedures are not eligible for separate allowance.
• Warranty claims must adhere to the Audi Warranty Policies and Procedures Manual.

Important Warnings

• If your vehicle is outside of its warranty period, this Technical Service Bulletin is provided for informational purposes only, and the repair may not be covered free of charge.

NHTSA ID: 10199424