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2021 Audi A5 Front Seat Implausible Position Software Update

A manufacturer communication (NHTSA ID: 10185274) addresses a sporadic issue in certain 2021 Audi A5, A4, and Q7 vehicles where the front seats move into an implausible position. This problem can be resolved with a software update at an authorized Audi dealer.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2021 Audi A5
2021 Audi A5 — 2021 Audi A5 manufacturer_communication
Editorial illustration generated for this article.
NHTSA 10185274Audi front seat implausible positionAudi A5 seat software updateAudi Q7 seat software updateAudi A4 seat software updateAudi front seat unexpectedly movessporadic front seat movement AudiAudi SEATS componentAudi ELECTRICAL SYSTEM:SOFTWAREmanufacturer communication Audi
Audi A4
2021
Audi Q7
2021

Owners of certain 2021 Audi A5, A4, and Q7 models may experience a sporadic issue where the front seats move into an implausible position. This concern, identified in a manufacturer communication (NHTSA ID: 10185274), is addressed by a software update. This bulletin aims to provide a solution for this unexpected seat behavior.

Symptoms

The primary symptom of this issue is the front seats moving unexpectedly into an implausible position. This can occur sporadically, leading to discomfort or an unexpected seating arrangement for the driver or passenger. The 2021 Audi A5 manufacturer_communication highlights the need for a software remedy to correct this.

Diagnosis and Trigger Conditions

This issue is described as sporadic, meaning it does not occur consistently but rather intermittently. The underlying cause is related to the vehicle's electrical system software, specifically affecting the seat control module. There are no specific external triggers identified, indicating an internal software anomaly.

Repair Procedure Summary

The resolution for the implausible front seat movement involves a software update. Authorized Audi service technicians will perform this update, which reprograms the relevant control unit to prevent the seats from moving into incorrect positions. This procedure ensures the proper functioning of the front seats.

Owner Action

If you own a 2021 Audi A5, A4, or Q7 and have experienced your front seats moving into an implausible position, it is recommended to contact your authorized Audi dealership. Inform them about the issue and reference manufacturer communication NHTSA ID: 10185274. The software update should be performed by a qualified technician to resolve this sporadic concern.


Source: NHTSA ID: 10185274

Frequently Asked Questions

What is the issue described in the 2021 Audi A5 manufacturer_communication?
The manufacturer communication (NHTSA ID: 10185274) addresses a sporadic issue where the front seats in certain 2021 Audi A5, A4, and Q7 vehicles move into an implausible or unexpected position.
How is the implausible front seat movement resolved for 2021 Audi models?
The issue is resolved through a software update. An authorized Audi dealership can perform this update to correct the electrical system software responsible for the front seat's operation.
Which Audi models are affected by this front seat issue?
This manufacturer communication applies to certain 2021 Audi A5, Audi Q7, and Audi A4 models that may experience the sporadic front seat movement.
Should I be concerned about the 'front seats move into an implausible position' warning?
While not immediately safety-critical, unexpected seat movement can be distracting or uncomfortable. It's best to have the software update performed by an Audi service center to ensure proper functionality and comfort.

What Audi A5 owners report

Counted from the records in our database across 19 model years.

377
Owner complaints
22
Recalls
4,447
Service bulletins
9
Crashes reported
3
Fires reported
6
Injuries reported

The 2021 model year

8 complaints, the 14th most of 19 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year, which also has 5 recalls on file.

Seats and Electrical System, the system this article covers, accounts for 84 of 377 complaints (22%), including 3 for 2021.

Complaints by model year

Model years with the most complaints for the Audi A5
200911
201050
201139
201236
201338
201429
201838
201912
202060
20218

Most-reported systems

  1. Air Bags — 91
  2. Electrical System — 82
  3. Engine — 68
  4. Steering — 27
  5. Back Over Prevention — 18

Latest recalls for the 2021 model year

  • 22V742000 — Back Over Prevention (Oct 2022)
  • 22V034000 — Tires (Jan 2022)
  • 21V606000 — Seat Belts (Aug 2021)
All 2021 recalls →

Recent owner reports about seats and electrical system

The contact owns a 2021 Audi A5. The contact stated while the driving 35 MPH, the instrument panel was blinking on and off several times and then went dark. A local dealer was contacted.

2021 Audi A5 owner, Jun 2025

The contact owns a 2021 Audi Q5. The contact stated that while driving at 5 MPH, after shifting from reverse to drive the vehicle lost all power. The contact stated that various warning lights were illuminated during the failure.

2021 Audi A5 owner, Nov 2021
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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