2021 Audi A4/S4/allroad Delivery Guidelines & Phone Box Info

This document, identified as NHTSA ID 10177242, serves as the official Audi Delivery Guidelines for the 2021 A4, S4, and A4 allroad models. It outlines the essential steps dealers must follow for both pre-delivery inspection (PDI) and customer orientation to ensure a smooth and informed handover of new vehicles. Understanding these 2021 Audi A4 delivery guidelines can help new owners know what to expect during their vehicle pickup.

Pre-Delivery Inspection Checklist

Before a new 2021 Audi A4, S4, or A4 allroad is delivered to a customer, dealers are required to complete a thorough inspection. This ensures the vehicle meets Audi's quality standards and is fully prepared for use. Key inspection points include:

• Exterior Check: Inspecting for any damage, dings, dents, or surface scratches. Verifying the vehicle is equipped as specified and all accessories are installed.
• Interior Check: Ensuring cleanliness, absence of grease marks, and proper placement and locking of floor mats.
• Tire Pressure Monitoring System (TPMS): Setting tire pressures to "normal customer load" conditions and calibrating (storing) the TPMS prior to delivery.
• System Setup: Completing myAudi registration, Audi connect trial activation, and key user verification. This also includes setting the 4-digit S-PIN in the myAudi smartphone app and completing Key User Pairing in the vehicle (if equipped).

Customer Orientation Topics

During vehicle handover, the dealer will guide the customer through various features and functions of their new 2021 Audi A4, S4, or A4 allroad. The guidelines suggest discussing topics based on customer priority, covering areas such as:

Owner Priorities

Customers can select specific areas they want to focus on during their orientation. These include:

• Voice Recognition
• Navigation System
• BLUETOOTH® mobile phone pairing
• Audio System (with smartphone integration)
• Door Locks/Keyless Entry
• Trunk/Hatch/Tailgate operation
• Tire Pressure Monitoring System - Indicators
• Cruise Control System

Exterior and Driver Controls

Dealers advise customers on important aspects like using only Audi-standard oil and top-tier detergent gasoline. They also demonstrate various driver controls, including:

• Instrument cluster, driver information systems, and steering wheel controls
• Audi virtual cockpit (if equipped)
• Exterior and interior lighting operation
• Ambient LED interior lighting settings
• Automatic climate control
• Power outlets, glove box, comfort front armrest
• Power windows with one-touch up/down, pinch protection, and power retention
• Power-adjustable, heated, power-folding, and auto-dimming exterior side mirrors (if equipped)
• Manual rear-side window sunshades (if equipped)
• Panoramic sunroof features (allroad)
• Auto-dimming rear view mirror with digital compass
• Garage door opener (HomeLink®) in MMI touch screen

Infotainment and Seating

Orientation covers the MMI® touch screen functionality and various infotainment systems, including Audi sound system, Bang & Olufsen® sound system, MMI® Navigation plus, SiriusXM® Satellite Radio, and HD Radio™ Technology. It also includes demonstrating voice control, BLUETOOTH® wireless technology, Audi smartphone interface (Apple® CarPlay and Google™ Android Auto), and Audi connect® features. Seating adjustments, heated/ventilated seats, split folding rear seats, and child seat mounting points are also covered.

Vehicle Systems and Driver Assistance

Customers are oriented on vehicle systems such as the idle start/stop efficiency system, electromechanical parking brake, and the tire pressure monitoring system. Driver assistance features include Audi advanced key, windshield wiper/washer functions, parking system plus with rear view camera and sensors, top view camera system, Park Assist, cruise control, adaptive cruise control, Audi pre sense® basic and city, Audi active lane assist, Audi drive select, Audi side assist with Audi pre sense® rear, and high-beam assist.

Important Warnings: Audi Phone Box FCC Requirements

For vehicles equipped with the Audi Phone Box, specific Federal Communications Commission (FCC) requirements and warnings apply. Owners of a 2021 Audi A4, S4, or A4 allroad with this feature should be aware of the following:

• "Audi Phone Box-Equipped Vehicles" are considered a "CONSUMER device."
• "BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider's consent." Most providers consent to signal boosters, but some may not. Owners should contact their service provider if unsure.
• "You MUST operate this device with approved antennas and cables as specified by the manufacturer." Antennas "MUST be installed at least 20 cm (8 inches) from any person."
• "You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider."
• "WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device."

Owner's Documents and Wrap-up

Dealers ensure customers receive and understand their owner's manual, MMI® manual, Tire Warranty Booklet, and Warranty & Maintenance Booklet. They also review the recommended maintenance schedule and provide information on Audi Care and Roadside Assistance. The orientation concludes with a service department tour and the option to schedule a new vehicle orientation or first service appointment.

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Source: NHTSA ID 10177242