Toyota RAV4 Complaints (2024)

171 consumer complaints on file.

#11760067August 27, 2026
STEERING
I own a 2024 Toyota RAV4. At approximately 38,300 miles, an authorized Toyota dealership diagnosed a failed rack-and-pinion/steering rack assembly that required replacement. Before the repair, I began noticing a squeaking noise when turning the steering wheel. The noise became progressively louder over time. The symptoms continued to worsen until the vehicle was inspected by the Toyota dealership. The vehicle has been regularly maintained, and there was no collision or other known event that would explain this failure. The steering rack required replacement only about 2,200 miles beyond Toyota’s 36,000-mile basic warranty. Because the rack-and-pinion assembly is a critical steering component, I am concerned that this may represent a premature failure and potentially a safety issue if similar failures are occurring in other 2024 Toyota RAV4 vehicles. I am submitting this complaint so the issue is documented and can be compared with reports from other owners. I have dealership repair documentation confirming the diagnosis and replacement of the steering rack assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758696August 22, 2026
UNKNOWN OR OTHER
The internal GPS compass is faulty, causing turn-by-turn instructions to be confusing, constantly changing, and suggesting illegal turns. These problems are constant, which makes driving dangerous unless GPS is not used. Evidence: [XXX] [XXX] Toyota acknowledges the problem, but will not fix it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758203August 20, 2026
POWER TRAIN
The contact owns a 2024 Toyota Rav4. The contact stated that while driving approximately 2–4 MPH, the vehicle independently accelerated. The brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was uncontrollable. The vehicle drove onto a sidewalk curb and crashed into a concrete post before coming to a stop. There was no damage to the concrete post. The contact stated that the front camera and traction malfunction error messages were displayed. The contact stated that the failure had occurred while the contact was driving in a parking lot and attempting to park the vehicle. The vehicle was towed to a local collision shop. No Police report was filed. The contact sustained injuries to the upper chest from the impact and the seat belt. The contact had an upcoming appointment with the primary care physician. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 51,020.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11757808August 18, 2026
UNKNOWN OR OTHER
Driving down the freeway and the moonroof exploded for no reason, sending glass shards on the passenger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756414August 12, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Toyota Rav4. The contact stated that the Headlight System Malfunction, Pre-collision System Malfunction, Road Sign Assist (RSA), and Lane Tracing Assist (LTA) warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the vehicle. The contact stated that the remedy for Special Service Campaign: 26TC03, which addressed an incorrect MAF Sensor reading failure, had been performed two days prior to the failure. The vehicle was not repaired a second time. The manufacturer was informed of the issues. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756167August 11, 2026
AIR BAGS, SEATS, SEAT BELTS
Airbags, seats, and headrest all failed. State Farm insurance currently has the vehicle. I do not know if the people has been inspected by anybody. The vehicle had no warning lamps message or other symptoms of problems or failure before the collision. I was traveling in the far left lane when traffic came to abrupt stop and I was able to stop 10 to 15 ft from the vehicle in front of me. Two vehicles in my line behind me swerved out of the way. Then a semi truck with a trailer rear-ended me. The front end of the semi truck struck the rear end of my vehicle getting lodged inside my vehicle. My car was then pushed into the car in front of me and dragged 100 to 200 yards down The highway by the semi. The seat belts did not lock. The airbags did not deploy. Both front seat frames were bent and ripped apart. The rear seat that's became detached. The headrest for the front seats flew off. All four seats were occupied by adult males all weighing around 190 pounds or above. All four occupants were wearing seat belts. I the driver was knocked unconscious and received a concussion plus facial damage/injuries. Rear passenger side occupant received a broken jaw and a skull fracture. The other two passengers were also injured. All four passengers of the vehicle were transport to emergency room via ambulance.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11754306August 2, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
2024 Toyota RAV4 Hybrid Limited : issues with vehicle detection but not limited to the Blind Spot Monitoring System (BSM) . Complaint includes problems with the vehicle's sensors and electronic control units (ECUs), which is leading to difficulties in detecting other vehicles on the road and posses ongoing safety concerns about the reliability of my vehicle's safety features, particularly when driving my car on freeways and surface streets. Sensor Malfunctions: I continue to have malfunctions with the sensors that are supposed to detect nearby vehicles. I have taken my vehicle into Wilsonville Toyota’s Service Center in [XXX] twice, once in XXX and again in XXX after having at least two near collisions due to the fact that my car did not detect an approaching vehicle. On one occasion my friend ([XXX]) was in my car with me when we almost hit another car when changing lanes on the freeway because my car DID NOT DETECT a vehicle in the lane I was attempting to change. I feel unsafe due to the inconsistent performance of my BSM System Malfunction. I have visited my Toyota dealer for diagnostics and potential software updates but have been told repeatedly that if they, Wilsonville Toyota Service Center (WTSS) cannot reproduce the issue then it does NOT exisit. However, after having and picking up my vehicle from the repair shop at WVTS on XXX I spoke with the acting Assistant Service Manager, Kevin, who stated to me me that if it happens again to return and he will go for a test drive with me to see if I could reproduce the situation so that he could see it and make documentation of it so that it will then be “a thing”. Well I did just that on XXX when my husband , [XXX] , and I returned to WVTS and took Kevin for a test drive where Kevin experienced my exact concerns with the BSM’s Malfunction on more than 4 times on our short test drive. Upon our return from the test drive Kevin immediately offered me a free loaner. BSM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752528July 23, 2026
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Vehicle trunk fails to respond and doesn’t open. Inside button and trunk button do not work all of the time. Safety issue when having animals crated in back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751276July 18, 2026
UNKNOWN OR OTHER
When using the CarPlay feature I am not able to use the maps. When using the maps the it glitches out and constantly reroutes spastically and feels very unsafe while driving. I looked up if this was a common issue with other 2024 rav4 owners and I learned it is. It was explained as an issue with the antenna not being able to keep up with the location of the phone. This issue has caused me to not be able to use my screen while driving and defeats the whole purpose of having that feature in the car. I tried calling a Toyota dealership to fix the problem but was told I would need to pay 200 dollars just to get the car looked at and being as this is a defect with the vehicle that feels unfair. I appreciate any assistance you can offer to resolve this issue for myself and any others experiencing the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750703July 15, 2026
POWER TRAIN, ELECTRICAL SYSTEM
Toyota addresses a front transfer case issue (groan/buzzing noise) on certain 2019–2020 RAV4 AWD vehicles (specifically Adventure and Limited grades) through a Voluntary Emissions Recall / Customer Support Program (No. 20TE03) o
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749016July 8, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Reversed camera stopped working. Giving a blank screen. Mechanic says it is the camera itself and not covered under recall. Vehicle is no longer under warranty due to mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746518June 25, 2026
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The contact owns a 2024 Toyota Rav4. The contact stated that while driving approximately 30 MPH in a neighborhood, an advertisement unexpectedly appeared on the center display and obstructed the navigation screen. The contact stated that on the most recent failure, the navigation screen returned after a short while; however, on a previous occasion, the navigation screen could not be restored without restarting the vehicle. The contact expressed concern that the condition prevented access to the navigation system while driving. The vehicle was taken to a dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure; however, no response was received. The failure mileage was approximately 17,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746514June 25, 2026
LANE DEPARTURE: BLIND SPOT DETECTION
The contact owns a 2024 Toyota RAV4. The contact stated that while driving approximately 55-60 MPH on a freeway, the blind spot monitoring system intermittently failed to detect vehicles in adjacent lanes. The contact stated that the failure nearly resulted in two crashes. There were no warning lights illuminated. The contact continued driving the vehicle to the residence. The vehicle was taken to a dealer within one week for inspection; however, the dealer was unable to duplicate the failure and no repair was performed. The contact stated that the failure recurred, and the vehicle was returned to the dealer, where it remained. The vehicle had not been diagnosed. The manufacturer was notified of the failure; however, no update was provided. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745756June 22, 2026
UNKNOWN OR OTHER, ENGINE, STEERING
I was in a drive thru and my car had been idling for less than 5 minutes in the rain and started shuttering really bad with my roms dipping low. i put the vehicle in park and the the entire vehicle shut off and would not stay on without dying. for the next 20 minutes everytime i tried to start it it shut off immediately no matter what i would do. the vehicular kept telling me “Engine Stopped steering power low”. it let me put the vehicle in accessory mode and was fine but my steering wheel remained locked. after about 30 minutes i was able to get the vehicle to start and pull up about 15 feet before it shuttered and i put it in park and it died again. i had to get it towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745379June 20, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
I purchased a 2024 Toyota RAV4 in March 2024 with the expectation that its advertised safety and driver-assistance systems would function as designed. The vehicle has experienced a failure of the forward camera/ADAS system, resulting in the loss of multiple Toyota Safety Sense features. The following systems are currently unavailable or malfunctioning: • Dynamic Radar Cruise Control / Adaptive Cruise Control • Pre-Collision System • Lane Tracing Assist / Lane Keeping Functions • Road Sign Assist (speed limit recognition) • Related driver-assistance and safety warning functions When cruise control is activated, the vehicle displays a warning that cruise control is unavailable. The dashboard reports multiple safety-system malfunctions. As a result, I have lost essentially all advanced driver-assistance features that were included with the vehicle. Toyota’s dealer diagnosed the failure and Toyota approved the repair under a goodwill case. However, I was informed that the required replacement component is on national backorder with an estimated wait of approximately two months and no guaranteed delivery date. Despite acknowledging the defect and approving repair, Toyota has not provided a comparable loaner vehicle or alternative transportation. I am being asked to continue operating the vehicle for an extended period without the safety technologies that were a significant factor in my purchase decision. I am concerned about the loss of collision-avoidance, lane-assistance, and adaptive-cruise functions, the indefinite repair delay, and the lack of transportation assistance while awaiting parts. I am requesting investigation, assistance, and consideration of repurchase or other appropriate remedies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742346June 5, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Unknown... Car Took off on its own Finally stop Turn car off Would not restart Try again it started Then it not want to move Trying to get it again Damn it car
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11739794May 24, 2026
UNKNOWN OR OTHER
The trim around the sunroof is cracked and causing a leak. I took the vehicle to South Hills Toyota in Cannonsburg PA, for maintenance and state inspection, specifically identifying this issue. The car is less than 2 years old still under warranty Initially I was told it was not a material defect and not covered by warranty, remedy would be replacement of entire sunroof. Discussion with the service manager resulted in the defect being escalated to Toyota. Pictures were taken by the Toyota service team and sent to Toyota for further review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738848May 19, 2026
UNKNOWN OR OTHER
I apologize if this does not meet the NHTSA bar of a safety hazard. It does reduce the ability for hands free navigation and acts as a distraction for drivers. Toyota Rav4s have very poor GPS tracking which makes the directions in the integrated head unit and guage cluster very distracting because they are consistently incorrect. There are dozens, maybe 100+, reports online of people having similar issues. Toyota dealership has looked at it many times, escalated for troubleshooting, and as of today they say there is no fix. I have many videos to demonstrate the issue is not a fluke. There are no warning signs and the GPS will just start giving poor directions. The "danger" is in the fact that the only workaround now is to engage with a phone or other device while driving. In theory a human can rise above this and be smarter than the car but isn't that true of many safety components like non-functioning wipers(drive slow) or blind spot protectiong(check your mirror). The car is giving bad directions that the user is relying on as a navigational aid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735299May 2, 2026
ENGINE
After driving my 2024 RAV4 in rain for about an hour, I was then parked for about 5 minutes in a parking garage and the engine shut down and warning light came on for power steering, and white smoke /steam came out of the engine. Engine would not restart, even after tow truck arrived thirty minutes later. Once dealership received my vehicle they say it starts fine and can't find any issues. They have been unable to duplicate the issue. I saw this same issue online and have requested they check the MAF sensor and the battery load test. Seems to be a big issue in these cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735263May 2, 2026
STEERING
2024 RAV4 XLE Premium will randomly pull to the left or right after start-up, or cold soak, and has been doing so since new. The Dealer has verified that the alignment is correct and there are no mechanical issues. When the vehicle is shut off and restarted, the symptoms will likely change and will often correct itself, but this sometimes changes the direction of the pull. This aligns with the same symptoms as NHTSA MC‑10214321 and Toyota Tech Tip T‑TT‑0616‑20. I have shared this information with the Dealer and they claim to be investigating the possible cause and I am waiting on confirmation of next steps to resolve it. Please update the known NHTSA complaint that has already been issued for Toyota RAV4 model years 2019-2021 to include later model years and including 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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