Toyota Prius C Complaints

191 consumer complaints on file.

#11607942August 12, 2024
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
The contact owns a 2013 Toyota Prius C. The contact stated while driving approximately 5 MPH and pulling out of the driveway, while attempting to depress the brake pedal, excessive amount of force was needed to depress the brake pedal. The contact stated that the braking distance was extended, and the vehicle was jerking while stopping. The contact stated that the ABS, Brakes, and traction control warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the hydraulic brake booster pump actuator and accumulator had failed and needed to be replaced. The dealer confirmed related the failure to Customer Satisfaction Program under NHTSA ID Number: 10181735 (Equipment Adaptive/Mobility, Equipment, Service Brakes) however the vehicle was no longer covered for the repair. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the Customer Service Program. The manufacturer referred the contact to the NHTSA Hotline to report. The failure mileage was 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607627August 9, 2024
TIRES:SIDEWALL
Prinx HiCITY HH2 175/65R15 84H Bought this tire in November 2022. About 15000 miles into it, on Aug 6, 2024, the passenger front tire just busted. After swapping with the spare tire, and upon inspection, there was no nail nor it hit the curb, but the side wall is busted. This is a manufacturing quality issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604161July 23, 2024
UNKNOWN OR OTHER
While driving car completely shut off in middle of road. Would not turn back on. Had car towed still will not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597788June 30, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
While my daughter was driving brake pedal faded and rear brakes locked up causing her to lose initial control of car . Steering felt tight . Many warning lights , check hybrid system , brake lights , steering warning lights , along with abs lights came on . Took car to Toyota dealer to diagnose it needs brake booster and master cylinder module . Service consultant said known issue with TSB but it had expired . Many , many complaints of this same incident of Toyota and Prius forums .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596903June 26, 2024
EXTERIOR LIGHTING
Head low beam lights no work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586549May 2, 2024
STEERING, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, WHEELS
The contact owns a 2014 Toyota Prius C. The contact stated that while driving at undisclosed speeds and turning from the left lane, the steering wheel popped out. The vehicle was able to reverse however, tires were pushed inward. The vehicle was pushed out of the roadway. There were no warning lights illuminated. The hazard light was inoperable. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582026April 9, 2024
SERVICE BRAKES
Unknown brake issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576687March 11, 2024
SERVICE BRAKES
Code C1391 shows in which the accumulator and the brake booster assembly need to be changed. This is a known defect and was covered through an ‘extended warranty’ due to a lawsuit. Since it results in less than optimal braking, and can result in crashes since function disappears suddenly, it should have warranted a recall. This issue is also known to happen in multiple Toyota hybrid vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572127February 15, 2024
SERVICE BRAKES
I purchased this car July 14th 2023 from a dealership that wasn't Toyota for my daughter to go back and forth to school and as soon as we drove off the lot all kinds of lights came on I called the dealership asked what they were he acted like he didn't know what I was talking about so I've had it at a couple different shops finally Toyota looked at it the service manager let me know that there used to be a recall on the brake booster with master cylinder assembly and that that recall the extended warranty on it had expired I'm not sure how anything thats to do with safety expires when it's regarding your braking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571037February 9, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Watergets into the body of the car for years since i bought the car i chaged the "body plugs" at the dealer they told me that would fix the problem but whenever it rains floor and trunk fills with water.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549504October 11, 2023
SERVICE BRAKES
The brakes fail and the ABS module stops working correctly and when I go at a speed of 60 MPH the brakes lock until the speed drops and they work again. The problem is with the ABS module and I went to the dealer and the repair value is $3450 dollars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539026August 16, 2023
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I was going on my way to work on the freeway at approximately 65 miles per hour, suddenly I felt as if my car shut off will driving and I lost power. I pressed on the gas Pedal as I was pulled into the emergency lane to the right of the freeway, the gas pedal did not work. I pulled to the side and I shut the car off. I waited about 20 minutes and I turned the car back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530344July 4, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I entered a large, strip mall parking area and was driving at the vastly reduced speed one would use in such a situation. My intention was to park my car to enter a store in the mall. I turned a corner to park on the side of the building (parking options were limited). As I entered a parking space (moving at the speed one would drive to do so; essentially INCREDIBLY slowly; moving forward into the space at almost 0 MPH and already applying the brake). Suddenly and with no warning, the car violently lurched forward at a vastly increased speed. I pressed down on the brake harder to try to stop the vehicle, but it propelled into and over the concrete curb stop and into the thick brick wall in front of me. There is considerable damage to the front end of my vehicle as a result. I was horrified at this dangerous situation. My safety was definitely at risk. I feel very fortunate that I wasn't seriously injured (and that no one, either a pedestrian or another driver, was involved in the accident). The airbags didn't deploy and I was of course, wearing my safety belt, which kept me from any severe injury. I do feel some physical injury effects this morning however (sore neck, shoulder, back; a slight headache). I'm not aware of any warning lamps, messages, etc. going off, but I must say everything happened very quickly. I've reported the accident to my insurance company & filed a claim. Given that the incident happened on the evening before the July 4th holiday, my insurance company scheduled vehicle towing (flatbed) for my car. It's my understanding that it's being stored at the tow company location & will be delivered tomorrow (Wednesday, 7/5/23) to the certified body repair facility recommended by my insurance company and chosen by me. An insurance adjuster will be doing their evaluation, likely in the next few days, at the earliest tomorrow morning. I've also advised the insurance company of these details & told them of my safety concerns and fears.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11528077June 21, 2023
ENGINE
The contact owns a 2014 Toyota Prius C. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to move the vehicle to the shoulder of the roadway safely. The contact stated that before losing motive power, an unknown warning light illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure had recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,211.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526268June 9, 2023
SERVICE BRAKES
Last week my 2012 Toyota Prius-C had four lights come on (ABS, Brake, Swerve, and one other). I took it to my local mechanic who informed me that it was my master cylinder brake that needed to be replaced and would cost me $3,300. This issue started roughly 10-12 months ago, when I heard my brakes making a noise that sounded very unusual, almost like a hydraulic issue. I learned that there was a Toyota initiated CSP. Toyota realized there was an issue with the 2012-2014 brake system that affected over 100,000 vehicles. Those affected by CSP's are supposedly notified by mail. Needless to say, I never received such notice. This aforementioned CSP expired in November 2022 that my car would have qualified for, had the problem been diagnosed prior. However, when I brought my car in on August 8th, 2022 for my hybrid battery, a diagnostic was done on my brake system with no indication that my brake system was in trouble. I really can't fault the mechanics at the local Toyota, I took it to a second brake specialist a few months after and they too could not identify the problem. The problem was so bad, Toyota discontinued the brake system. Toyota said it would need to be broken 100% with an error message to qualify prior to the November 2022 deadline. After being facetious and saying I should have broken the part myself to qualify, she said that is what I would have needed to qualify.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524593May 31, 2023
HYBRID PROPULSION SYSTEM
The contact owns a 2013 Toyota Prius C. The contact stated that while driving at an undisclosed speed, the check Hybrid Propulsion System warning light illuminated, and the vehicle the stalled. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the inverter module needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 20V369000 (Hybrid Propulsion System) and 18V684000 (Hybrid Propulsion System). The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520747May 6, 2023
SERVICE BRAKES
Without prior warning brake pedal goes to floor before minimally engaging braking system at a very reduced rate causing me to swerve and narrowly avoid collisions on interstate. There is no pressure feeling in the brake pedal although brake fluid level is normal and inspection of brake pads indicated significant pad available. No DTC light is coming on and OBD scan tool indicates no brake error. Brakes are unable to stop car to avoid collision, so car is dangerous and undrivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520646May 5, 2023
ELECTRICAL SYSTEM, ENGINE
My vehicle has under 150,000 miles. I was driving on the highway and my Prius lost power and left me on the side of the road. I took it to Toyota to run a diagnostic in Elk Grove Ca. I was told the ipm inverter, control computer had to be replaced and it would cost me $5,200.00. This is a real disappointment because I don’t have this money to fix the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513487March 23, 2023
UNKNOWN OR OTHER
My letter to Toyota: I'm writing this in regard to an inverter issue my 2012 Prius C recently experienced. While driving last month my car completely shut down, no warning and thankfully cars avoided hitting me and I was able to get from the middle lane to be able to coast to a side street in which I had to be towed. It turned out it was an inverter issue which had to be replaced. Granted my vehicle has less than 135k even though it is a 2012. I have done research and found models of Prius had the same exact issue(s) which was part of a warranty enhancement and I truly think my vehicle should be included. I want this to be looked in to and addressed. I will be contacting NHTSA also in regard to this. I filed with Toyota and ref#230323001904
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512708March 19, 2023
SEAT BELTS
Seatbelt does not retract or lock properly when braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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