Tesla Model Y Complaints (2024)

335 consumer complaints on file.

#11774206October 28, 2026
SUSPENSION
I am reporting a potentially serious rear suspension safety defect involving a 2024 Tesla Model Y manufactured in January 2024. On August 22, 2026, during tire service, technicians demonstrated excessive movement of the right-rear wheel while applying torque. I observed the entire wheel visibly shifting relative to the wheel opening and recorded the movement on video. I postponed a prepaid wheel alignment and scheduled a Tesla inspection. Tesla subsequently confirmed excessive play in the right-rear upper ball joint and replaced it. During this repair, Tesla discovered that the retaining nut was missing from the right-rear upper fore-link-to-subframe connection and that the corresponding subframe mounting hole was elongated. A missing suspension retaining nut and elongated mounting hole could compromise the structural integrity of the rear suspension, potentially causing instability or suspension separation while driving. The vehicle sustained a rear-end collision on May 29, 2026, but remained drivable without observable suspension symptoms immediately afterward. The cause of the subsequently discovered damage remains undetermined. Tesla denied coverage for the subframe. Tesla’s service documentation shows that the rear upper fore-link tightening specification increased from 76 Nm to 84 Nm on October 25, 2023, before this vehicle was manufactured. I request investigation into whether inadequate fastener retention, loss of clamping force, or an assembly or design defect could contribute to this failure. The vehicle remains unrepaired at a Tesla-certified collision facility in Massachusetts, with the damaged subframe available for inspection. I request that NHTSA investigate this potential safety defect, examine similar complaints, and consider inspecting the vehicle before the damaged components are removed or discarded. Photographs, video, technician findings, and repair estimates are available upon request.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11773939October 27, 2026
ELECTRICAL SYSTEM
Safety Critical Bug: While driving on surface streets, FSD indicated (via initiating a right turn signal) it was going to make a right turn into a parking lot that was not specified on its current navigation path. I disengaged FSD. After disengaging FSD, the turn signal software remained in an active right-turn state. Physical turn signal stalk inputs (both light taps and full pushes in either direction) failed to override or cancel the signal. Vehicle continued signaling a right turn, and the signal could not be manually cancelled. Only after about a minute of driving straight, did the signal self-cancel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773955October 27, 2026
UNKNOWN OR OTHER
I have been rear-ended three times within the past 9 months while using FSD on my 2024 Tesla Model Y. First while obeying a yield sign, second, stopping abruptly for a vehicle making a right turn on red, and yesterday hit by another vehicle backing out of a parking lot space. No personal injuries were involved in any of these situations. My out of pocket costs for the first 2 incidents has totalled about $3,500. I dont yet have the estimate for the latest incident or the likelihood and extent of insurance coverage. Up until using FSD, I had not been involved in any collision for at least 25 years.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11773586October 26, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was slowing for a red light - I was nearly stopped a safe distance behind the car in front of me, then my Tesla applied automatic emergency braking. There was absolutely no danger or imminent accident. I was not injured, but my dog was thrown forward and hit the dashboard. This happened again when I went to accelerate as the light turned green - I got up to about 5 mph and automatic emergency braking was applied again, this time nearly causing the car behind me to rear-end me (and it generated a few honks as the Tesla wouldn't let me drive through the green light). This is the latest incident - AEB has been triggered two other times in the past year, both times worse than this, but I didn't have video and didn't know where to report it. This has been reported to Tesla, no response (yet). The vehicle/component has not be inpsected by anyone. No warning lamps were on prior to the failure. (note - i do have video of the incident, but i doesn't let me upload mp4)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773594October 26, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
While preparing to make a left turn on a yellow turn signal with FSD (Supervised) engaged, an oncoming vehicle in the opposite lane approached at high speed. FSD apparently failed to detect it in time; the car hesitated and paused directly in the path of the oncoming vehicle. I had to press the accelerator to avoid a serious collision. FSD's judgment at complex intersections with fast oncoming traffic appears inadequate. Street name unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773736October 26, 2026
UNKNOWN OR OTHER
While my Tesla was backing out of my driveway under Full Self-Driving, I saw people approaching and took over manual control. Immediately after I disengaged FSD, a touchscreen survey asking “Why did you intervene?” appeared and covered their representation in the high-fidelity proximity visualization. At the moment I took control because people were approaching, the survey obscured information about those people that I needed to monitor while maneuvering. My primary complaint is that a feedback request blocks safety-relevant proximity information immediately after the driver takes over, including while the vehicle is still moving. The survey also blocks media controls and other content on the left side of the screen. Regaining access requires dealing with the survey, creating an additional reason to look away from the road during the transition to manual driving. I am asking NHTSA to investigate this interface design. Tesla should keep the proximity visualization and controls unobstructed and defer the feedback survey until the vehicle is parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773744October 26, 2026
SUSPENSION
The rear camber adjustment continues to move out of spec on my 2024 Tesla Model Y which causes excessive wear on the inside of the rear tires. My last alignment was completed on June 23 , 2026 with new tires by Tesla and the tires have already started showing severe wear on the inside of the rear tires. When this first happened in July 2025, the tires wore on the inside so much that my tire went flat while I was over 130 miles away from home at [XXX] in the morning on [XXX], the conditions were very unsafe. This problem has been re-produced several times and has cost me over 3500 dollars in tires and fees. There were no symptoms prior to the incidents because the tires looked great from the outside. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771277October 15, 2026
SUSPENSION
The suspension either bent and warped, or the bolts were not installed properly and the sway arm (piece running from tire to frame) came loose or was on its way to coming off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770498October 12, 2026
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Subject: Formal Safety Complaint – Tesla FSD Failure and Missing Video Evidence Vehicle: 2024 Tesla Model Y Long Range VIN: [XXX] FSD Version: FSD (Supervised) v14.3.10 Incident Date: October 9, 2026 Location: [XXX] Dear NHTSA, I am filing a formal safety complaint regarding a suspected failure of Tesla's Full Self-Driving (FSD) system. On XXX, my wife activated FSD while our Tesla Model Y was parked in a parking lot. The vehicle began reversing and collided with another stationary vehicle behind it. Although the other vehicle showed no visible damage, our Tesla suffered significant deformation to its trunk and rear body panels, with estimated repairs of $5,000–$15,000. My primary concern is that FSD apparently failed to detect or respond appropriately to a stationary vehicle directly behind it. Such a failure could have caused serious injuries if a pedestrian or child had been present. Additionally, I requested my vehicle data from Tesla, but the "Video Recording" section was empty. I am concerned about the missing footage and the availability of critical evidence needed to determine what happened. I respectfully request NHTSA to: Investigate the suspected FSD object-detection and reversing safety failure. Request preservation and review of relevant Tesla camera recordings, FSD logs, vehicle telemetry, and collision data, if available. Examine why no video footage was included in my Tesla data download. Determine whether similar incidents indicate a broader public safety concern. This incident has caused substantial financial damage, inconvenience, and emotional stress. I believe an independent investigation is necessary to protect other Tesla owners and the public. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11768302October 1, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When you disengage full self driving supervised, a nag screen asking you why you turned off Full Self Driving, blocks controls on your screen, and cannot be turned off without the driver being forced to respond. This is dangerous while parking and in other scenarios. Especially since the only way to get rid of it is by being a distracted driver, as you cannot use all controls without first answering the question as to why you decided to take over for the automated driving. This happens multiple times per drive, per day. I have included a picture of the bag screen from another driver as I did not feel comfortable taking a picture while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767889September 29, 2026
ELECTRICAL SYSTEM
On September 26, 2026, my 2024 Tesla Model Y (53,000 miles) suffered a total electrical failure. The vehicle became completely unresponsive — it would not power on or enter Drive mode — and my family was locked outside with no way to access the vehicle. Tesla Service Mode diagnostics (run September 29) showed: HVP LV Power Test FAIL with "Contactor power failure detected" — the high-voltage battery contactors would not close. Also present: drive-unit graceful power-off alert (DI_a063), BMS error, and charge-port communication loss (CP_a060). Tesla has issued campaign bulletin SB-24-16-005 (September 2024) acknowledging that a defective component inside the High Voltage Controller on 2023-2024 Model 3/Y "may prevent the vehicle from entering into drive mode, or may cause a graceful poweroff." Tesla classified this as non-safety-related. However, a sudden total loss of vehicle power — which other owners report occurring at highway speeds — creates crash risk, and inoperable doors create an entrapment and access hazard, especially for families with small children. I request NHTSA investigate whether this defect warrants a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767891September 29, 2026
ELECTRICAL SYSTEM
On September 26, 2026, my 2024 Tesla Model Y (53,000 miles) suffered a total electrical failure. The vehicle became completely unresponsive — it would not power on or enter Drive mode — and my family was locked outside with no way to access the vehicle. Tesla Service Mode diagnostics (run September 29) showed: HVP LV Power Test FAIL with "Contactor power failure detected" — the high-voltage battery contactors would not close. Also present: drive-unit graceful power-off alert (DI_a063), BMS error, and charge-port communication loss (CP_a060). Tesla has issued campaign bulletin SB-24-16-005 (September 2024) acknowledging that a defective component inside the High Voltage Controller on 2023-2024 Model 3/Y "may prevent the vehicle from entering into drive mode, or may cause a graceful poweroff." Tesla classified this as non-safety-related. However, a sudden total loss of vehicle power — which other owners report occurring at highway speeds — creates crash risk, and inoperable doors create an entrapment and access hazard, especially for families with small children. I request NHTSA investigate whether this defect warrants a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767265September 27, 2026
VEHICLE SPEED CONTROL
While cruising under cruise control in a 55 MPH zone, the car drops (reproducibly) to 30 MPH for absolutely no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766907September 25, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
1. i was using tesla self driving standard on my vehicle it accelerated up to 19 miles over the recorded speed limit. 2. The speed limit was 55 and it went to 74 way to high and no way to lower it manually 3. Confirmation by the MD State Police radar 4. No inspection 5. There was no warnings. Consumers should be able to set the maximum speed desired or lower it if it goes to high manually, but you can't if you are using self driving options. You can go to chill which is the next level down but that is to slow. Consumers should be able to manual put the speed where they want to drive and feel safe. I was between two cars in the right lane driving down the highway. I believe my vehicle was keeping up with the flow of traffic but no way to slow it down unless i went out of standard self drive. Chill is the one below standard and that is to slow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766595September 24, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I subscribe to tesla FSD and there's a pop up window every time I disengaged from FSD. There's no way to systematically stop it from popping up. It is a serious distraction from driving, as it blocks part of the map and causes me thinking there's something wrong with the car. I want a way to stop it from popping up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766808September 24, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SEATS
It has been towed to Tesla 5 times in the last 6 months. The car will all of a sudden do ALL of the following. Hood pops open Tailgate starts to go up and down The car lights start to flash - all of them The heater goes on 100 percent The seat and steering wheel warmers are activated The horn blows constantly The windows go up and down The stereo goes on full blast I cannot stop any of these things from happening. Tesla has had the car 5 times and said it is all repaired but it comes back every time. I cant trust driving the car anymore
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766453September 23, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Full Self-Driving (FSD) system on my 2024 Tesla Model Y repeatedly causes the vehicle to weave or oscillate from side to side within its lane, particularly at highway speeds. The vehicle is available for inspection upon request. The most serious incidents have occurred at highway speeds while traveling in the left lane next to a concrete median. The vehicle has weaved so severely that it has nearly caused me to hit the concrete median. I attempted to steady the steering wheel with my hands, but this was not sufficient to stop the oscillation. I had to immediately disengage FSD to stop the behavior and regain stable control. This has happened more than once. The problem is independent of rain, wet pavement, poor weather, or unusual road conditions. I have experienced it in dry, clear weather and normal road conditions. There are no warning lamps or messages before the weaving begins. Tesla inspected the vehicle for this problem on July 22, 2026. Tesla Service found no physical defect and told me the behavior was a known software/firmware problem that could not be repaired at the service-center level. Tesla personnel indicated that similar behavior was known to be occurring in Europe. I was told that a future software update would correct the problem. Since then, Tesla has released multiple software/FSD updates and my vehicle has received subsequent updates. The weaving may have improved slightly on city streets and at lower speeds, but I have not observed meaningful improvement at highway speeds, where the greatest safety risk occurs. The weaving also creates a risk to surrounding traffic because the vehicle may appear to other motorists to be driven by an impaired or otherwise unsafe driver, potentially causing them to react to its unpredictable movement. Tesla has inspected and acknowledged the problem, but the high-speed safety issue remains unresolved and they do not expect any additional remedy from the dealer for my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764361September 15, 2026
EXTERIOR LIGHTING:TAIL LIGHTS:BULBS, SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Tesla Model Y. The contact stated that while driving 35-40 MPH, the brake lights failed to illuminate during regenerative braking. The contact stated that the vehicle display screen failed to show the brake lights illuminating while stopping, which nearly caused other vehicles to crash into the rear of the vehicle. The contact attempted to contact the manufacturer by phone, but could not get through the automated answering system. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763974September 14, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2024 Tesla Model Y (VIN [XXX]) has lost all forward camera-based safety and driver assistance functions. The vehicle displays alerts that Automatic Emergency Braking is unavailable, Park Assist is unavailable, adaptive headlight features are unavailable, and that self-driving is degrading and the vehicle may stop. Autopilot and Full Self-Driving will not engage. The side repeater cameras and the rearview camera still display images normally on the touchscreen, so the failure is not a loss of video display. The loss of Automatic Emergency Braking and forward collision warning means the vehicle has no automated protection against a frontal collision, and the loss of adaptive headlights and auto high beam means the high beams no longer dim for oncoming traffic. I performed a touchscreen reboot and a full power-off reset, and the condition returned. The vehicle is equipped with HW4 hardware and falls within the model years covered by NHTSA campaign 25V002000 (Tesla SB-25-00-001) concerning a computer circuit board short, though my VIN was not included in that recall population. I am reporting this because a vehicle sold with these active safety systems is now operating without them, and I believe other owners of vehicles in this build range may be experiencing the same failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763849September 12, 2026
UNKNOWN OR OTHER
Component that failed & available for inspection? The power window on the passenger-side rear door failed to auto-reverse when it hit an obstruction while closing. It closed with enough force to pinch and injure my child's finger and did not reverse. The 2024 Tesla Model Y is available for inspection on request. How was safety put at risk? The window was closing automatically (auto-lock), with no one touching the switch, when it pinched and injured my child's finger. FMVSS 118 requires power windows to detect an obstruction and reverse during hands-free closing. It did not reverse at all. This puts children and passengers at continued risk of finger and hand injury. Reproduced/confirmed by a dealer or service center? Yes I reproduced it myself. With a child-sized finger-width carrot placed in the window path during an automatic close, the window failed to reverse and crushed the carrot instead of retracting. I have video of this. Not yet confirmed by a service center; I am scheduling a Tesla Service inspection. Video can be viewed in the attachments that's in GIF format. Inspected by manufacturer, police, insurance or others? Not yet. I am reporting this to Tesla Service and filing this complaint at the same time. Warning lamps/messages/symptoms before failure, and when? None. No warning lamps, alerts, or messages appeared before or during the incident, and there were no prior symptoms that the automatic window reversal system was malfunctioning. Our best guess is that its always been malfunctional.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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