Suzuki Grand Vitara XL-7 Complaints (2001)

15 consumer complaints on file.

#10262245March 18, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA XL7. WHILE DRIVING LESS THAN 55 MPH, THE PASSENGER SIDE BRAKES LOCKED WHILE THE DRIVER ATTEMPTED TO AVOID A SWERVING VEHICLE. TWO OF THE BRAKE LINES FAILED AND THE VEHICLE SWERVED UNCONTROLLABLY TO THE RIGHT. THE HOSES ALSO BLEW OUT AND LEFT THE VEHICLE WITHOUT ANY BRAKES. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROAD TO SAFETY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V452000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR). THE CONTACT WOULD HAVE TO PAY MORE THAN $200 TO REPLACE THE BRAKES. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193330June 14, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA XL-7. THE CONTACT STATED THAT THE FUEL PUMP IS BURNING INSIDE THE GAS TANK, WHICH CAUSES NO CONNECTION TO THE BATTERY OF THE VEHICLE. SUZUKI ADVISED HIM TO BRING THE VEHICLE IN FOR INSPECTION. THE VEHICLE IS NOT DRIVABLE. HE RECEIVED A RECALL NOTICE IN THE MAIL FOR A FUEL PRESSURE REGULATOR. THE CONTACT HAS NOT HAD THE RECALL SERVICED FOR HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130220July 13, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CONSUMER COMPLAINING ABOUT ENGINE NOISE INVOLVING THE 2001 SUZUKI GRAND VITARA.*MR CONSUMER WAS TOLD NOISE IS FROM TIMING CHAIN AND HAD THE TENSIONER ADJUSTER ASSEMBLY REPLACED. [XXX] IS THE VIN. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118718April 29, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
MY WIFE'S 2001 SUZUKI XL-7 HAS MADE AN ENGINE NOISE SINCE SHE BOUGHT IT. WE HAD IT SERVICED AT 32,000 MILES FOR A RECALL AND NOTHING WAS SAID BY THE SERVICE DEPARTMENT ( STILL UNDER WARRANTY ) AGAIN AT 64,000 PLUS WE HAD IT SERVICED AND THE SERVICE DEPARTMENT SAID THAT THE VEHICLE NEEDED A NEW TIMING BELT TESIONER PUT ON FOR AROUND $1300.00 DOLLARS. I CALLED THE CUSTOMER SERVICE DEPARTMENT AND THEY SAID TO GO BY A DEALERSHIP AND GET THE DISTRICT MANAGER'S NUMBER TO TALK TO HIM ABOUT THE PROBLEM. I DID , AND I CALLED : ONLY TO BE TOTALLY DISRESPECTED BY THE DISTRICT MANAGER ([XXX]) , HE REALLY DIDN'T LIKE THE FACT THAT I GOT HIS PHONE NUMBER AND TOLD ME SO ; I HOPE HE LIKES IT NOW! THE SERVICE DEPARTMENT WHERE WE BOUGHT THIS VEHICLE HAS REALLY NOT SHOWN ANY CONCERN ABOUT MY FAMILY HAVING PROBLEMS WITH THIS VEHICLE EITHER SO I'M TELLING EVERYONE THAT DONALD CRAIG SUZUKI IN MOORESVILLE , NC COULD CARE LESS ABOUT YOUR PROBLEMS AFTER YOU BUY A CAR FROM THEM AND THEIR SERVICE DEPARTMENT IS EVEN WORSE. THEIR SERVICE MANAGER HASN'T BOTHERED TO EVEN CONTACT ME EVEN AFTER A COMPLAINT TO THE DISTRICT MANAGER ( WHO'S A REAL JERK) AND A COMPLAINT TO SUZUKI'S CORPORATE HEADQUARTERS. I HOPE THAT NOONE ELSE GETS MIXED UP[ WITH THIS GROUP BUT IF YOU DO OR HAVE PLEASE GIVE THEM A CALL AND VOICE YOUR COMPLAINT : I'M SURE THEY WOULD LOVE TO HERE FROM YOU!. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104657December 28, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE TIMING CHAIN SNAPPED WHILE TRAVELING ON THE INTERSTATE CAUSING THE ENGINE TO CEASE. THE DAMAGE TO THE ENGINE AND CHAIN WAS $3600. THIS VEHICLE IS 38 MONTHS OLD WITH 52,000 MILES OF WEAR: 2001 SUZUKI XL7. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092555September 17, 2004
AIR BAGS
THE CLOCK SPRING SWITCH FAILED. AS A RESULT, AIR BAG SENSOR LIGHT CAME ON. CONSUMER WAS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067170June 4, 2004
SEAT BELTS:REAR/OTHER
THE REAR DRIVER SIDE SEAT BELT TWISTED AROUND THE CHILD'S WAIST. AS A RESULT, THE CHILD WAS TRAPPED FOR 7 HOURS. THE CONSUMER HAD TO CUT THE SEAT BELT IN ORDER TO RELEASE THE CHILD. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10071510April 26, 2004
TIRES
WHILE DRIVING, ALL 4 TIRES MALFUNCTIONED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. BRIDGESTONE, 235/60R16. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066953April 8, 2004
VEHICLE SPEED CONTROL:CABLES
LETTER REQUESTING REPORTS RELATED TO THE DEFECT ON THE INNER ACCELERATOR CABLE OF THE SUZUKI GRAND VITARA ND GRAND VITARA XL-7. *PH CONSUMER HAD TO CONTACT MANUFACTURER, AND THEY'RE ABLE TO PROVIDE CONSUMER WITH REPORTS AND INFORMATION WITH THE COMPONENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063106March 12, 2004
VEHICLE SPEED CONTROL:CABLES
CONSUMER RECEIVED A RECALL NHTSA 03V51200 REGARDING VEHICLE SPEED CONTROL CABLE CASING CAP. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047715November 28, 2003
EXTERIOR LIGHTING:HEADLIGHTS
LIGHTS DIM/BLINK WHEN VEHICAL IS SHIFTED TO ANOTHER GEAR. TOOK TO THE DEALER AND THEY STATED THIS IS NORMAL DUE TO THE LOWER VOLTAGE SUPPLIED BY ALTERNATOR AT LOW RPM. THIS SOMETIMES IS DANGEROUS AT NIGHT WHEN ONES GOES TO SHIFT AND LIGHTS DIM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032877August 15, 2003
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION MAKES HUGE GRINDING SOUND WHEN SHIFTING INTO REVERSE - THIS HAS BEEN CONFIRMED IN WRITING BY AUTHORIZED SUZUKI SERVICE CENTER AS NORMAL YET SOUND. NLY OCCURRED IN 24TH MONTH OF OWNERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020968June 3, 2003
ENGINE AND ENGINE COOLING
A BURNING ODOR IN THE CAR FOR OVER A YEAR. HAVE TAKEN IT TO DEALERSHIP TWICE. HAVE SPOKEN WITH SUZUKI COMPANY WHO HAS TOLD ME TO CONTINUE TAKING IT TO DEALER. THE DEALER ONLY STEAM CLEANS THE ENGINE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016119August 13, 2002
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT ON THE PASSENGER'S SIDE IS NOT WORKING PROPERLY. WHEN LOCKING THE SEAT BELT BELT WILL GET STUCK, AND CONSUMER IS NOT ABLE TO TAKE BELT OFF. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885669April 11, 2001
TIRES
CURRENT TIRES HAVE INSUFFICIENT WEAR RATINGS TO CARRY PASSENGER LOAD. CURRENT TIRES ARE BRIDGESTONE (P235/70R16) WITH A RATING OF 300. CONSUMER FEELS THAT RATING ON TIRES SHOULD BE 400 TO 450. DEALER HAS INFORMED CONSUMER THAT PRESSURE SHOULD BE LOWERED TO 28 PSI, CONSUMER FEELS THIS PSI IS LOWER THAN IT SHOULD BE. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Suzuki Grand Vitara XL-7