Subaru · Model Report
Subaru Trailseeker2026
Safety data across 1 model year.
Subaru · Model Report
Safety data across 1 model year.
Since owning the vehicle at the end of April 2026, there has been a phantom drain on the accessory system that causes the 12-volt battery to drop below the minimum operating voltage, requiring a jump start in order to get the vehicle to operate. The first event happened within weeks of owning the vehicle and after leaving the car turned off, including all lights, and doors locked for around 72 hours. Even after a jump start and getting the 12-volt battery charged up a bit, the drain caused the battery to require a jump-start soon after. There was enough voltage in the 12-volt battery to unlock the vehicle via the key fob and attempt to get the vehicle into READY mode, before cutting out. The dealer ran tests on the 12-volt battery to find no issues. The second event happened a few weeks after the first event, but the drain had depleted the battery enough that the driver-side door had to be unlocked using the physical key. A jump start as required. The third event, in which the vehicle had been off for less than 24 hours, had the 12-volt battery was badly depleted requiring a jump start. Immediately drove the vehicle to dealer to have them investigate. They had the vehicle for 3 weeks with a Subaru tech investigating the issue, but said that a software update would be required and I could not use the SubaruConnect app nor able to have profiles configured.
No injuries · No fire · No crash
When not driven in multiple days in a row the 12V battery will be dead, requiring a jump. If driven regularly the battery remains charged. If 12V is extremely low driver assist sensors are offline until battery voltage is restored. The connected app will push error codes to mobile device, of invalid conditions when battery is near death. Some messages included stating doors open, windows are open, doors unlocked; all of which were not true. Dealership inspection after second dead battery in a month, resulted in no electrical drain found and 12V was healthy. No lights or other devices were left on to drain the battery. Two times in three months of ownership is too high. Being an EV if 12V fails while driving it could result in inability to drive the car.
No injuries · No fire · No crash
I bought a new trailseeker mid July 2026 and after owning the car for less than 4 weeks with about 400miles on the odometer I came out to a dead car after not driving the car for 2.5 days. The car had been parked with the windows up, doors locked, unplugged from charger, and charger port door closed. The traction battery SoC was over 60%. I had to use the mechanical key to get into my car and had to jump the 12v battery. After jumping the 12v battery, the car began to function normally. I have since deregister the car from all connected services to avoid any parasitic drain from connected services, as all connected services, except for AT&T hotspot, were active at the time of the battery dying. No third party apps were connected to the car, only Subaru Connect.
No injuries · No fire · No crash
I have had the Trailseeker for about 7 weeks and have noticed low battery messages and on one occasion when I hadn't driven it for 3 days the car was completely unresponsive until I put the 12 V batter on a charger. I have a Level 2 charger at home for the traction battery. I do use the Subaru Connect add to check on the Level2 charging progress.
No injuries · No fire · No crash
12 Volt battery dies frequently leading to the vehicle becoming inoperable. Subaru has so far provided little information regarding a permanent fix other than to discontinue all use of mobile apps that connect to the vehicle and to move any key fobs away from the vehicle as far as possible. The issue occurs on average one a month from my experience, and requires the car to get towed back into service.
No injuries · No fire · No crash