Rolls-Royce Phantom Service Bulletins (2020)

29 manufacturer communications on file.

• December 21, 2022•Document ID: 10230743

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RRA12202207

  Date Added:

  January 30, 2023

  Manufacturer:

  ROLLS-ROYCE

  Summary

  A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which could result in a coolant leak.

  Associated Products (16)

  2023 Rolls-Royce Cullinan2023 Rolls-Royce Ghost2023 Rolls-Royce Phantom2022 Rolls-Royce Cullinan2022 Rolls-Royce Ghost2022 Rolls-Royce Phantom2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2019 Rolls-Royce Cullinan2019 Rolls-Royce Phantom2018 Rolls-Royce Phantom2017 Rolls-Royce Phantom
  Associated Documents

  • DownloadMC-10230743-0001.pdf↗
• July 27, 2022•Document ID: 10218353

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  A07202206

  Date Added:

  August 22, 2022

  Manufacturer:

  ROLLS-ROYCE

  Summary

  The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.

  Associated Products (11)

  2022 Rolls-Royce Cullinan2022 Rolls-Royce Ghost2022 Rolls-Royce Phantom2021 Rolls-Royce Cullinan2021 Rolls-Royce Dawn2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Dawn2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom
  Associated Documents

  • DownloadMC-10218353-0001.pdf↗
• September 1, 2021•Document ID: 10203321

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RR65562989

  Date Added:

  November 8, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.

  Associated Products (43)

  2022 Rolls-Royce Cullinan2022 Rolls-Royce Ghost2022 Rolls-Royce Phantom2021 Rolls-Royce Cullinan2021 Rolls-Royce Dawn2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2021 Rolls-Royce Wraith2020 Rolls-Royce Cullinan2020 Rolls-Royce Dawn2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2020 Rolls-Royce Wraith2019 Rolls-Royce Phantom2019 Rolls-Royce Wraith2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2018 Rolls-Royce Wraith2017 Rolls-Royce Dawn2017 Rolls-Royce Ghost+ 23 more
  Associated Documents

  • DownloadMC-10203321-0001.pdf↗
• September 1, 2021•Document ID: 10203320

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  RR64605110

  Date Added:

  November 8, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  The vehicle has been brought to the workshop with a complaint relating to the SoE function.

  Associated Products (32)

  2022 Rolls-Royce Cullinan2022 Rolls-Royce Ghost2022 Rolls-Royce Phantom2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2019 Rolls-Royce Phantom2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2017 Rolls-Royce Ghost2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Ghost2015 Rolls-Royce Phantom2014 Rolls-Royce Phantom2013 Rolls-Royce Phantom2012 Rolls-Royce Ghost+ 12 more
  Associated Documents

  • DownloadMC-10203320-0001.pdf↗
• July 1, 2021•Document ID: 10201173

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RR65547515

  Date Added:

  September 7, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.

  Associated Products (32)

  2022 Rolls-Royce Cullinan2022 Rolls-Royce Ghost2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2019 Rolls-Royce Cullinan2019 Rolls-Royce Phantom2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2017 Rolls-Royce Ghost2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Ghost2015 Rolls-Royce Phantom2014 Rolls-Royce Phantom2013 Rolls-Royce Phantom2012 Rolls-Royce Ghost+ 12 more
  Associated Documents

  • DownloadMC-10201173-0001.pdf↗
• July 1, 2021•Document ID: 10201172

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  RR65499571

  Date Added:

  September 7, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a longer period of time with no brake applications. This may affect vehicles where the brake pads/disc have covered more than 14,000 km (8,500 miles).

  Associated Products (32)

  2022 Rolls-Royce Cullinan2022 Rolls-Royce Ghost2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2019 Rolls-Royce Cullinan2019 Rolls-Royce Phantom2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2017 Rolls-Royce Ghost2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Ghost2015 Rolls-Royce Phantom2014 Rolls-Royce Phantom2013 Rolls-Royce Phantom2012 Rolls-Royce Ghost+ 12 more
  Associated Documents

  • DownloadMC-10201172-0001.pdf↗
• July 1, 2021•Document ID: 10201153

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  RR65558203

  Date Added:

  September 7, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Customer complains the CID monitor does not extend or retract correctly, for example stuck in the lowered position or doesn?t raise fully.

  Associated Products (19)

  2021 Rolls-Royce Phantom2020 Rolls-Royce Phantom2019 Rolls-Royce Phantom2018 Rolls-Royce Phantom2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Phantom2014 Rolls-Royce Phantom2013 Rolls-Royce Phantom2012 Rolls-Royce Phantom2011 Rolls-Royce Phantom2010 Rolls-Royce Phantom2009 Rolls-Royce Phantom2008 Rolls-Royce Phantom2007 Rolls-Royce Phantom2006 Rolls-Royce Phantom2005 Rolls-Royce Phantom2004 Rolls-Royce Phantom2003 Rolls-Royce Phantom
  Associated Documents

  • DownloadMC-10201153-0001.pdf↗
• April 1, 2021•Document ID: 10195179

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RR65522171

  Date Added:

  June 7, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperature coolant circuit

  Associated Products (6)

  2020 Rolls-Royce Phantom2020 Rolls-Royce Wraith2019 Rolls-Royce Phantom2019 Rolls-Royce Wraith2018 Rolls-Royce Phantom2018 Rolls-Royce Wraith
  Associated Documents

  • DownloadMC-10195179-0001.pdf↗
• April 1, 2021•Document ID: 10194326

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY; STEERING

  Mfr Comm. #:

  RR65537708

  Date Added:

  May 24, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is displayed in the central information display

  Associated Products (21)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Phantom2019 Rolls-Royce Phantom2018 Rolls-Royce Phantom2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Phantom2014 Rolls-Royce Phantom2013 Rolls-Royce Phantom2012 Rolls-Royce Phantom2011 Rolls-Royce Phantom2010 Rolls-Royce Phantom2009 Rolls-Royce Phantom2008 Rolls-Royce Phantom2007 Rolls-Royce Phantom2006 Rolls-Royce Phantom2005 Rolls-Royce Phantom2004 Rolls-Royce Phantom+ 1 more
  Associated Documents

  • DownloadMC-10194326-0001.pdf↗
• April 1, 2021•Document ID: 10194324

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RR65522171

  Date Added:

  May 24, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperature coolant circuit

  Associated Products (29)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2019 Rolls-Royce Phantom2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2017 Rolls-Royce Ghost2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Ghost2015 Rolls-Royce Phantom2014 Rolls-Royce Phantom2013 Rolls-Royce Phantom2012 Rolls-Royce Ghost2012 Rolls-Royce Phantom2011 Rolls-Royce Ghost2011 Rolls-Royce Phantom+ 9 more
  Associated Documents

  • DownloadMC-10194324-0001.pdf↗
• April 1, 2021•Document ID: 10194322

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; EQUIPMENT

  Mfr Comm. #:

  RR65334268

  Date Added:

  May 24, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Visible cracks or hazy areas present in the surface of the LED headlight lens

  Associated Products (41)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Dawn2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2021 Rolls-Royce Wraith2020 Rolls-Royce Cullinan2020 Rolls-Royce Dawn2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2020 Rolls-Royce Wraith2019 Rolls-Royce Cullinan2019 Rolls-Royce Phantom2019 Rolls-Royce Wraith2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2018 Rolls-Royce Wraith2017 Rolls-Royce Dawn2017 Rolls-Royce Ghost2017 Rolls-Royce Phantom2017 Rolls-Royce Wraith+ 21 more
  Associated Documents

  • DownloadMC-10194322-0001.pdf↗
• April 1, 2021•Document ID: 10194321

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  RR65217845

  Date Added:

  May 24, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  The customer complains there is little or no cooling effect from the air conditioning system. When checking the A/C system it is either very low or empty of refrigerant.

  Associated Products (21)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Phantom2019 Rolls-Royce Phantom2018 Rolls-Royce Phantom2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Phantom2014 Rolls-Royce Phantom2013 Rolls-Royce Phantom2012 Rolls-Royce Phantom2011 Rolls-Royce Phantom2010 Rolls-Royce Phantom2009 Rolls-Royce Phantom2008 Rolls-Royce Phantom2007 Rolls-Royce Phantom2006 Rolls-Royce Phantom2005 Rolls-Royce Phantom2004 Rolls-Royce Phantom+ 1 more
  Associated Documents

  • DownloadMC-10194321-0001.pdf↗
• January 1, 2021•Document ID: 10187486

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR; ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE:BODY:DOOR:HANDLE:INTERIOR

  Mfr Comm. #:

  RR64812903

  Date Added:

  February 22, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Check Control Message (CCM) is displayed in the Kombi and Central Information Display. 'Safety function of doors' (CCM ID - 759)

  Associated Products (4)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Phantom
  Associated Documents

  • DownloadMC-10187486-0001.pdf↗
• November 1, 2020•Document ID: 10184604

  Service Bulletin/Repair Instructions
  EQUIPMENT; FUEL SYSTEM, GASOLINE; ENGINE

  Mfr Comm. #:

  RR65503553

  Date Added:

  December 21, 2020

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Information and instructions on carrying out a Cylinder Leakage Test on an N74 engine

  Associated Products (10)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Dawn2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2021 Rolls-Royce Wraith2020 Rolls-Royce Cullinan2020 Rolls-Royce Dawn2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2020 Rolls-Royce Wraith
  Associated Documents

  • DownloadMC-10184604-0001.pdf↗
• October 1, 2020•Document ID: 10182939

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RRA10202005

  Date Added:

  November 23, 2020

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Supporting Evidence for Oil Leaks: In order for Rolls-Royce Motor Cars to continuously improve product quality, visual evidence is now required to support all claims for repairs to components due to oil leakage concerns.

  Associated Products (36)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Dawn2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2021 Rolls-Royce Wraith2020 Rolls-Royce Cullinan2020 Rolls-Royce Dawn2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2020 Rolls-Royce Wraith2019 Rolls-Royce Phantom2019 Rolls-Royce Wraith2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2018 Rolls-Royce Wraith2017 Rolls-Royce Dawn2017 Rolls-Royce Ghost2017 Rolls-Royce Phantom2017 Rolls-Royce Wraith2016 Rolls-Royce Phantom+ 16 more
  Associated Documents

  • DownloadMC-10182939-0001.pdf↗
• October 1, 2020•Document ID: 10182938

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  RR65502971

  Date Added:

  November 23, 2020

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Bonnet touches scuttle trim when opening: A short 'click' noise may be audible when opening the bonnet, from either hinge area.

  Associated Products (15)

  2021 Rolls-Royce Phantom2020 Rolls-Royce Phantom2019 Rolls-Royce Phantom2018 Rolls-Royce Phantom2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Phantom2010 Rolls-Royce Phantom2009 Rolls-Royce Phantom2008 Rolls-Royce Phantom2007 Rolls-Royce Phantom2006 Rolls-Royce Phantom2005 Rolls-Royce Phantom2004 Rolls-Royce Phantom2003 Rolls-Royce Phantom
  Associated Documents

  • DownloadMC-10182938-0001.pdf↗
• October 1, 2020•Document ID: 10182937

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  RR65502968

  Date Added:

  November 23, 2020

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Visible Condensation in Self-Aligning Hub Cap: The centre hub caps with self-aligning RR emblems have visible moisture behind the clear lens.

  Associated Products (36)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Dawn2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2021 Rolls-Royce Wraith2020 Rolls-Royce Cullinan2020 Rolls-Royce Dawn2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2020 Rolls-Royce Wraith2019 Rolls-Royce Phantom2019 Rolls-Royce Wraith2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2018 Rolls-Royce Wraith2017 Rolls-Royce Dawn2017 Rolls-Royce Ghost2017 Rolls-Royce Phantom2017 Rolls-Royce Wraith2016 Rolls-Royce Phantom+ 16 more
  Associated Documents

  • DownloadMC-10182937-0001.pdf↗
• October 1, 2020•Document ID: 10182935

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  RR65499571

  Date Added:

  November 23, 2020

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Front Brake Noise Complaints: Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F).

  Associated Products (15)

  2021 Rolls-Royce Phantom2020 Rolls-Royce Phantom2019 Rolls-Royce Phantom2018 Rolls-Royce Phantom2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Phantom2010 Rolls-Royce Phantom2009 Rolls-Royce Phantom2008 Rolls-Royce Phantom2007 Rolls-Royce Phantom2006 Rolls-Royce Phantom2005 Rolls-Royce Phantom2004 Rolls-Royce Phantom2003 Rolls-Royce Phantom
  Associated Documents

  • DownloadMC-10182935-0001.pdf↗
• October 1, 2020•Document ID: 10182932

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RR64605110

  Date Added:

  November 23, 2020

  Manufacturer:

  ROLLS-ROYCE

  Summary

  SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.

  Associated Products (31)

  2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2021 Rolls-Royce Wraith2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2020 Rolls-Royce Wraith2019 Rolls-Royce Phantom2019 Rolls-Royce Wraith2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2018 Rolls-Royce Wraith2017 Rolls-Royce Ghost2017 Rolls-Royce Phantom2017 Rolls-Royce Wraith2016 Rolls-Royce Phantom2016 Rolls-Royce Wraith2015 Rolls-Royce Ghost2015 Rolls-Royce Phantom2015 Rolls-Royce Wraith2014 Rolls-Royce Wraith+ 11 more
  Associated Documents

  • DownloadMC-10182932-0001.pdf↗
• October 1, 2020•Document ID: 10182639

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

  Mfr Comm. #:

  RR65502971

  Date Added:

  November 16, 2020

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Bonnet touches scuttle trim when opening: A short 'click' noise may be audible when opening the bonnet, from either hinge area.

  Associated Products (5)

  2021 Rolls-Royce Phantom2020 Rolls-Royce Phantom2019 Rolls-Royce Phantom2018 Rolls-Royce Phantom2017 Rolls-Royce Phantom
  Associated Documents

  • DownloadMC-10182639-0001.pdf↗