Ram 1500 Complaints (2024)

70 consumer complaints on file.

#11649693March 21, 2025
PARKING BRAKE
The contact owns a 2024 Ram 1500. The contact stated that the vehicle was experiencing an unintended engagement of the electric parking brake on cold starts. The contact stated that upon attempting to disengage the parking brake, the parking brake disengaged after several attempts. The contact stated that the parking brake was disengaged after the vehicle had warmed up. The message "Service Parking Brake" was displayed, and the brakes warning light was flashing. Additionally, the contact stated that the message "Service Parking Brake" was flashing while the parking brake was not engaged, which caused the contact to be concerned that the parking brake could engage unintendedly while driving. The dealer was notified of the failure and advised the contact that a diagnostic test was needed; however, the vehicle rental assistance was denied. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648494March 15, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
MGU (Motor-Generator Unit) is a 48-volt belt-driven motor is malfunctioning. I reported the incident multiple times and been told that MGU part number 68623194AB has been on back ordered for months. They have tried to buy the part from other dealers and they won't sell because it's become an issue. I almost got into an accident when the car completly sputtered and shutoff while driving. Happening to my wife today. Put her life at risk. This needs to be address and corrected before someone gets hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648449March 15, 2025
UNKNOWN OR OTHER
While driving started smelling something burning. Pulled to the side of the road and opened the hood to find the truck on fire. The truck burned completely and is a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11643293February 18, 2025
ENGINE, ELECTRICAL SYSTEM
About 2 weeks ago started hearing what sounded like a earing going bearing from under the hood on driver side. I took it to the dealership yesterday, told them im pretty sure bearing going out on MGU. The dealership called me about hour and half later, the MGU and belts tensioners failed. They have no clue when parts will be in to fix under warr. I must be one of the lucky ones and caught the problem before major problems started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642868February 15, 2025
SERVICE BRAKES
The warning lights for the brake and parking brake began intermittently going off on the dashboard. The parking brake was not engaged when the warning lights were on. In mid-January the parking break went while the vehicle was stopped and in Park. The brake would not release. Upon being towed to the dealers, the issue communicated was the the electrical connector for the brake actuator was corroded and the entire wiring harness would need to be replaced. This was odd given the truck was under a year old. The vehicle has been at the dealership for a month with no ETA for the part(s). Despite multiple calls with Stelantis corporate over the past 2 weeks they have been unable/unwilling to disclose the exact part needed, nor why there is no ETA for the part(s).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634986January 8, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623802November 6, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed. The vehicle was towed to the local dealer to be diagnosed; however, the dealer informed the contact that the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623387November 4, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On two separate incidents my 2024 RAM [XXX] with ESC displayed multiple dashboard alerts while turning at low speed with an driver alert instruction to shift the knob to park with truck still rolling. On both incidents the engine was shut-off while the vehicle was still rolling. Very dangerous but I had to stop the vehicle completely and shift to park then restart the truck. I will attempt to get camera pics of the display next time it happens. Similar to 2025 RAM ESC recall, the crash safety features are disabled until the vehicle is stopped and restarted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621692October 24, 2024
STRUCTURE:BODY
I bought a new Dodge Ram 1500 pickup truck from Lindsay CDJR located at 8100 Centreville Road Manassas VA 20111 on [XXX] and on [XXX] I noticed there are missing rear wheel shields on both sides of the truck. I called the Dealership and spoke to the salesman that sold me the car Said Hashemi and I sent him pictures of the missing parts and exposed wires and undercarriage and parts. He told me I could go to a local dodge dealership and get a quote for the parts and that dealership could call him and he would arrange for a charge to the Linsay dealership. I did this the same day 10/23/2024 and got a quote of $809.14 When I called from that local dealership Garden City Dodge in New York Said Hashemi then spoke to the sales Manager Mike Tatum who said they would not pay for them. These shields are essential to safe operation of the vehicle, and it is a safety hazard to have exposed wiring and parts that will fail as a result. The fact that they make that part to protect the wiring and other parts is De Facto evidence that they are needed. It is also deception and negligence on the part of the dealership to sell a vehicle with missing parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612916September 5, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611256August 27, 2024
FUEL/PROPULSION SYSTEM
I was backing up with nothing behind me and the truck abruptly went into park, applied the parking brake, and shut down the engine. Later, on the drive to work, the battery light came on and I had received a "reduced battery capacity" message on the display. The truck has the hybrid system with less than 9k miles. Emailing the dealership, they did not claim anything is wrong. Two weeks earlier no sound came out of the speakers and that resolved itself. So, I suspected something with software and disconnected the 12 V battery for 5 minutes and the fault went away. It is troubling that the vehicle shifts into park. It seems related to Investigation:PE24018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610310August 22, 2024
SERVICE BRAKES, POWER TRAIN, ENGINE
The contact owns a 2024 Ram 1500. The contact stated while driving approximately 5 MPH, the vehicle lost power, the parking brake activated, and the transmission independently shifted into the park. The contact was able to restart the vehicle. The instrument panel showed that the battery charge had dropped to 12-Volts. The failure had occurred twice. The tow truck company was contacted and was able to recharge the battery and the contact to drove the vehicle to the residence. The contact stated that approximately 3 weeks later the failure recurred a second time at 1,800 miles. The vehicle was towed to the dealer however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606052August 2, 2024
POWER TRAIN
Came to a stop sign, waited for traffic to clear to turn left as I floored it started moving and then all of a sudden loss acceleration and notice rpm ramped up to 7k. As in was just coasting I notice only my rpm would go up but the truck wouldn’t move. Lucky I coasted to the side of road and shifted to park. Turned off car and then restarted. Drive home the remaining 30 miles which it seemed to work fine. Kinda scary thinking u can lose power trying to merge into traffic but lucky there was no one coming behind me only 7k miles on my 1500 but now I gotta be careful when pulling out into traffic and really sucks cause the reason I bought the truck with the hemi was for me to be able to accelerate fast ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605632July 31, 2024
FUEL/PROPULSION SYSTEM
Vehicle ran out of fuel while still showing that it had fuel in it. Fuel gauge did show low, but it still showed that it had 23 miles left until empty. Ran out of gas and shut off going 75MPH on 5 lane highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603846July 22, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The truck died had to jump it. I was driving it and it stopped itself went into park automatically. it turned on the parking brake. and then died. Took several minutes to start. Now the truck on first start up and first shift into gear there is a delay and no power to the drive train then has I’m hitting the gas it accelerates very quickly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597570June 28, 2024
ELECTRICAL SYSTEM
During normal driving conditions the vehicles air conditioning system and interaction pane malfunctions. The issue has occurred twice during ownership. First occurrence was after going over a speed-bump at approximately 1-5 mph. The second occurrence was when coming to stop to make a turn. In both occurrences, the air conditioner was set enabled and coldest, and fan speed was set to 2-3. During the first occurrence (March 15th, 2024 at 4:28 PM EST), the fan speed self-raised to 7; internal circulation was likely already enabled. The Front and Rear defrosters turned themselves on, and temperature self-raised to mid-warm to hot. Attempting to lower the temperature, fan-speed, and attempts to disable defrosters immediately fail. The visual indicator shows its being lowered or disabled, but immediately re-enables or raises. In the second occurrence was June 14, 2024 at approximately 6:25 PM EST. This time, the fan speed did not self-raise; instead, just the cabin heat raised and defrosters enabled. In both occurrences, the touch screen is clean and clear of liquids or debris. In both occurrences the issue ceased after approximately 30-60 seconds, and controls functioned without issue. No prior contact was made to the screen prior to these occurrences. No modifications have been made to the vehicle to warrant this failure. No check engine light or other illumination/warning appeared during the occurrences. Video of occurrences are available upon request by government or manufacture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595767June 21, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
For reference, there are only 4,780 miles on my vehicle. I was driving 20mph when my 2024 Ram Tradesman dash lit up "Shift to P to Start". Checked my gear and it said I was still in drive? I slowed down to park, and then it said "Press Break and Push Button to Start". Again, still driving (slowly luckily). I began to slow the vehicle to 8mph and the whole vehicle stalled and the dash read "Shifter Autocorrect Engaged" and it literally THREW my vehicle into park and engaged the E-Break. I do not feel safe driving this vehicle any longer. There are MULTIPLE instances with models as old as 2018 and as new as 2024 that this is happening. And not just at slow speeds. I have read multiple instances in people traveling on the interstate at 70+mph and they are crashing. My vehicle may be under warranty still, but my life is not, neither is my husband and children's lives. This vehicle is how we get places as a family and it puts all four of us at risk of injury or death. This is a HIGH risk glitch. I contacted the Dan Cummins dealership in Paris KY and they said they had NEVER heard of this problem? But it's ALL OVER the internet? And it hasn't been recalled? They said it would be 2 weeks before they could look at it and acted like it wasn't a major issue. I am furious. This is people's LIVES at risk. This isn't a camera malfunction, or a tailgate that doesnt lock. This is the engine shutting down then the E-Break engaging when driving and potentially flipping and spinning my vehicle out of control. Not to mention other problems like my driver side window glitching and not rolling up until I hit it two and three times, or the AC shutting down and blowing out hot air when the automatic hybrid kicks in/or the truck is half shut down at lights. But this? This is it. I will not drive a vehicle made by a company who KNOWS they have RECURRING problems and refuses to recall the vehicle for YEARS. It is hazardous to LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594670June 16, 2024
STRUCTURE:BODY
Tailgate misalignment and faulty security issue. Tailgate opened unreasonably ant least 3 times: while parked, while driving and caused damage.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11587704May 8, 2024
ENGINE
My vehicle has died( engine turned off) while driving at slow speeds. After turning off, the emergency brake is deployed. This is the 2nd time in the past 30 days this has occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584878April 24, 2024
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
While sitting at a stop right, the truck unexpectedly revved to full throttle. I stood on the brakes, shifted to neutral and turned it off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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