Ram 1500 Complaints (2024)

70 consumer complaints on file.

#11703540December 7, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My vehicle shut down as I was in drive. Engine was shut off and it engaged the emergency parking brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703509December 7, 2025
UNKNOWN OR OTHER
My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: system reboots, camera is not available, camera freezes, loosing the navigation screen in the instrument cluster intermittently, and faulty overlapping display in the instrument panel. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures. Thanks in advance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703271December 5, 2025
ELECTRICAL SYSTEM, ENGINE
The auto shutoff is working intermittently. Also, the vehicle sometimes shutsdown and won’t restart without putting it in park, then pressing the ignition. Also, the touchscreen works intermittently
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700658November 20, 2025
ELECTRICAL SYSTEM
Component: Electrical System Summary of Problem: Repeated electrical failures causing dead batteries, parasitic drain, and unsafe driving conditions. Details of Incident: July 2025: Purchased truck with 33k miles. Sept 2025: Battery completely failed; AAA confirmed cells were gone. Battery replaced. Two weeks later: Battery dead again; AAA jump-started. Vacation trip: Battery failed 3 more times, requiring jumps. Cross-country trip (MD → Vegas → Utah → Missouri): Multiple battery failures. Observed truck’s interior lights cycling on/off overnight. Diagnostic scan revealed 40 electrical codes. Chicago Dodge Dealer (Oct 2025): Technicians replicated issue and confirmed electrical faults. Chrysler refused to authorize parts, claiming 12V battery at fault. Vehicle has been at dealer over one month. Consumer threaten to be charged for diagnostics, technician time, and rental car. Safety Risk: Vehicle repeatedly fails to start, leaving driver stranded in unsafe locations. Electrical system unpredictably powers on/off, risking fire hazard or system failure while driving. Items such as UConnect, alerts, and lights fail randomly. Owner forced to drive long distances without shutting off engine to avoid being stranded. Attempts to Remedy: Multiple AAA service calls and battery replacements. Dealer diagnostics confirmed electrical defect. Chrysler refuses to authorize repair, blaming battery despite evidence. Consumer Impact: Financial burden: diagnostic fees, rental car costs, repeated AAA calls. Consumer already spent > $6k on improvements Displacement from home in Maryland; stranded in Chicago for over 30 days. Severe inconvenience and safety risk during cross-country travel. Requested Action: Chrysler to acknowledge systemic electrical defect. Immediate repair at no cost to consumer. Reimbursement for diagnostic, rental, and related expenses. NHTSA investigation into widespread RAM 1500 electrical failures (2024–2025 models).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697022November 2, 2025
ENGINE
The truck is on its 3rd camshaft and lifters due to failures. The truck has 43,000 miles on it. This is not normal. RAM has fixed it twice, and now the new lifters, that were installed a month ago are also beginning to make noise. When these camshaft and lifters fail they put metal into the engine which creates catastrophic failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691444October 5, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The 2024 Ram 1500 3.6L V6 E-Torque engine stalls at low speeds. Without warning the engine shuts off and the emergency brake automatically engages, when the truck comes to a stop it shifts into park, and I have to restart the truck. Fortunately this has only happened in parking lots at speeds of around 5mph. This has happened twice so far. The battery voltage dropped from 13.8 volts to 12.2 volts during both stall events. The truck is 1 year old with 15,324 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690923October 2, 2025
AIR BAGS
The airbag system failed to deploy during a front-end collision. Despite significant damage to the front of the vehicle, none of the airbags activated. Yes, the vehicle is available for inspection upon request. The driver (my husband) hit his head on the steering wheel due to the airbags not deploying, which put his safety at serious risk. The lack of airbag deployment increased the chances of injury during the impact. The problem has not yet bee confirmed by a dealer or independent service center. We are in the process of having the vehicle inspected. The vehicle was seen by police and today insurance representatives will inspect it. However, the manufacturer has not yet inspected the airbag system No warning lights or messages were present before the accident. There were no signs that the airbag system was malfunctioning.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11689828September 26, 2025
AIR BAGS
Airbag service light coming on and off. I saw there was a recall on this but they are saying my truck is not on the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683656August 28, 2025
ENGINE
Engine has to be replaced due to bad rod bearings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680374August 13, 2025
AIR BAGS
I keep getting a message to service airbags. Sometimes it resets its self but always returns. Only 13000 miles on vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675430July 22, 2025
SERVICE BRAKES
Brake pedal goes to floor when braking. When brakes are applied they need to be pumped first, for pressure to be applied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670610July 1, 2025
ENGINE, ELECTRICAL SYSTEM
The vehicle has been in the shop for a multiple cylinder misfire 5 times now. RAM has been unable to repair the vehicle. This poses a potential safety issue because it could happen while I am driving on the road and potentially cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669738June 27, 2025
STEERING, EXTERIOR LIGHTING
The contact owns a 2024 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V729000 (Steering, Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669312June 25, 2025
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
the vehicle randomly stalls, causing it to through it in park regardless of speed and puts on the parking brake causing a increased risk of an accident. The battery light then comes on. It has been in the shop 5 times for the same problem. This last time was the worst of them all. After restarting it on the way to the dealer it started shutting down the radio, then the ac, and then in middle of a sharp turn it shut of the power steering. Let's just say that a bad way to find out it has electrical power steering. then next it shut down completely with about every light on the dash on. Had to call a tow truck. None of the dealerships it has been to for these issues have been unable to find the cause. The dealerships have been unable to reproduce the issue. i currently do not have the invoices from the dealership it is at but can get them to you in a few days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668068June 20, 2025
UNKNOWN OR OTHER
Within the first 3,000 miles of purchasing the vehicle, it would randomly go into neutral (although) it indicated drive. No warning signals were activated. This happened 5 times. The dealership tried to re-train the transmission which appeared to work for a bit, however the car now shuts down completely with no warning. It will engage the emergency brake as well. This has happened 4 times now. I have an elderly mom living with me, a husband with Parkinson's and I take care of my grand children. This is a huge safety issue. I have had the car to the dealership 6 times and they cannot figure out the problem. Chrysler is dragging their feet on this and I am concerned for our safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664924June 4, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Truck has auto start/stop for fuel efficiency. It automatically engages on startup. Truck is prone to sudden unexpected acceleration when it is engaged. Has almost caused 3 wrecks with my truck. Dealership says they know about the problem and that I should just turn it off everytime I get in the truck. This will kill somebody some day. I forgot to turn it off today and it almost caused me to rear-end another vehicle while at a stoplight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659148May 6, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658434May 2, 2025
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
Braking Malfunction #1 - Location: [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car. The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane. After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage. NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location: [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653524April 8, 2025
STRUCTURE:BODY
The tailgate latches will not close or open properly. The latch on the tailgate has moved inwards causing it to hit the pegs in the wrong position. It will not close and if it does latch it can pop open. When it did open it didn’t indicate the tailgate was down. I’m a general contractor and have a lot of tools/material in the bed of the truck. I’m worried something could have fallen out unbeknownst to be and caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651841March 31, 2025
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SOFTWARE
The contact owns a 2024 Ram 1500. The contact stated while driving at an undisclosed speed on a steep hill, the engine braking system failed to function as intended. The contact stated that the engine braking system failed to activate, and the vehicle independently accelerated. The vehicle was taken to the dealer, and the failure was confirmed. The contact was informed that no repair was available for the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the case was closed. The failure mileage was approximately 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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