Nissan Maxima Complaints (2013)

62 consumer complaints on file.

• #10983320May 3, 2017
  POWER TRAIN

  VEHICLE HAS APPROXIMATELY 91K MILES ON IT AND THE CVT TRANSMISSION HAS FAILED. VEHICLE HAS ONLY BEEN SERVICED BY THE DEALERSHIP AND NEVER RECEIVED ANY TYPE OF NOTIFICATION OF CHANGE OF FLUID LEVELS OR THE NEED TO ADD FLUIDS. WAS DRIVING DOWN THE STREET AND VEHICLE WAS PRETTY MUCH STUCK. EVENTUALLY VEHICLE PULLED ITSELF THROUGH AND WALL ACCELERATOR VERY FAST AS IF YOU FLOORED IT. I HAVE LOOKED ON WEB AND THIS HAS BEEN A PROBLEM FOR MANY. I BELIEVE NISSAN IS AWARE OF THIS CTV FAILURE. THERE IS ABSOLUTELY NO REASON WHY A TRANSMISSION SHOULD FAIL WITHOUT WARNING WITH LESS THAN 100K MILES ON THE VEHICLE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10980480April 25, 2017
  POWER TRAIN

  TL* THE CONTACT OWNS A 2013 NISSAN MAXIMA. WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY DECELERATED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. UPON RESTARTING THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO MOVE WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CHAIN WAS FRACTURED AND THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,124.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10970760April 5, 2017
  POWER TRAIN

  2013 NISSAN MAXIMA SAFETY ISSUE WITH THE CVT TRANSMISSION. IT WILL SHIFT INTO A LOWER GEAR ON THE HIGHWAY AT 65 MPH AND BRING THE RPMS UP TO 5000 OR GREATER.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10969432March 29, 2017
  POWER TRAIN

  AUTOMOBILE WENT FROM OPERATING NORMALLY TO COMPLETE LOSS OF POWER AND ACCELERATION. VERY DANGEROUS ON ROAD. TOWED TO MECHANIC, CLAIMS ITS DEFECTIVE CVT TRANSMISSION, REFERRED TO DEALER.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10948779February 1, 2017
  POWER TRAIN

  WHILE DRIVING DOWN A BUSY HIGHWAY, THE CHECK ENGINE LIGHT CAME ON AND THE CAR WAS NO LONGER MOVING. THE GAS PEDAL WAS PRESSED ALL THE WAY DOWN INTO THE FLOOR AND THE CAR WAS AT A STAND STILL. WHILE TRANSFER TRUCKS AND INCOMING TRAFFIC ON A BUSY HIGHWAY THE MAXIMA LEFT ME STRANDED AS THE CAR WOULD NOT ACCELERATE. AFTER CONTINUOUSLY TURNING THE CAR OFF AND ON SEVERAL TIMES, THERE WAS STILL NO MOVEMENT IN DRIVE. THE CAR ONLY HAD 70,000 MILES ON IT WHEN THIS HAPPENED. I HAD TO PUT A BRAND NEW TRANSMISSION IN THIS CAR, WHICH ALSO WAS VERY EXHAUSTING AS NOT MANY PLACES WILL WORK ON CVT TRANSMISSIONS. I HAVE SPOKEN WITH SEVERAL OTHERS WHOM OWN 2013 MAXIMA AND THEY HAVE HAD THE SAME ISSUE. I FEEL VERY UNSAFE IN THIS CAR AS I DO NOT KNOW WHEN THIS ISSUE COULD BECOME AN ISSUE AGAIN AND BASICALLY PUT ME AT DANGER AND STRANDED ON THE SIDE OF A BUSY HIGHWAY. I DO HAVE DOCUMENTS OF THE TOWING EXPENSES, AND ALL OF THE TRANSMISSION DIAGNOSIS AND COSTS. THERE WERE ALSO 2 OTHER WITNESSES IN THE CAR AS WELL. WHOM ALL FELT VERY AFRAID AS THIS WAS A BUSY 4 LANE HIGHWAY. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10887580July 21, 2016
  POWER TRAIN

  TL* THE CONTACT OWNS A 2013 NISSAN MAXIMA. WHILE ACCELERATING FROM A STOP, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STOPPED THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE ACCELERATOR PEDAL WAS DEPRESSED ONCE AGAIN AND THE VEHICLE FAILED TO ACCELERATE BEFORE STALLING. THE VEHICLE WAS ABLE TO BE RESTARTED AND RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CVT TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 09/20/16*LJ *CN

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10876034June 22, 2016
  UNKNOWN OR OTHER

  I WAS DRIVING ON THE HIGHWAY ON MY WAY TO WORK. I TOOK AN EXIT RAMP TO GET ON THE BELTWAY, AS I WAS HEADING TO THE BELTWAY, I HEARD A LOUD "POP" SOUND, AND AS I SLOWED DOWN TO PULL OVER, THINKING IT WAS A TIRE BLOWING OUT, I COULD HEAR A NOISE AS IF SOMETHING WAS SLOWLY BREAKING. AFTER I PULLED OVER, I NOTICED MY MOONROOF SHATTERED ALL OVER. I GOT IN MY CAR TO GET SAFELY OUT OF TRAFFIC'S WAY, AND DROVE TO A NEARBY CONVENIENCE STORE, AS I PULLED IN, MY GLASS COMPLETELY CAVED IN AND LEFT A HUGE HOLE. GLASS WAS EVERYWHERE. THIS WAS VERY SCARY. I NEVER HEARD ANYTHING HIT MY CAR MOONROOF BEFORE IT SHATTERED.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10864322May 11, 2016
  AIR BAGS

  PASSENGER SIDE AIRBAG LIGHT COMES ON (WHICH MEANS THE AIRBAG WILL NOT DEPLOY) WHEN MY SON (OVER 120 LBS) SITS IN PASSENGER SEAT. WHEN NO ONE IS IN THE SEAT OR JUST MY PURSE THE LIGHT STAYS OFF (MEANING IT WOULD DEPLOY).

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10862451May 2, 2016
  AIR BAGS

  I HAVE THE SAME SYMPTOMS WITH MY AIRBAG THAT THE 2016-2017 NISSAN MAXIMA HAS. THE PASSENGER SIDE AIRBAG WILL ALWAYS TURN OFF WHEN MY WIFE SITS IN THE PASSENGER SEAT.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10805747October 5, 2015
  ENGINE, ELECTRICAL SYSTEM

  S10 APPROPRIATE HANDLING- LETTER FROM CONSTITUENT RE COPY OF LETTER ADDRESSED TO CARLOS GHOSN, CHAIRMAN AND CHIEF EXECUTIVE OFFICER OF NISSAN MOTOR COMPANY, LTD NOTIFYING THE COMPANY OF A MAJOR AUTOMOTIVE DEFECT WITH NISSAN'S 2013 MAXIMA. *SMD THE CONSUMER STATED WHILE DRIVING ON THE FREEWAY, THE VEHICLE SUDDENLY LOST ALL POWER AND STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER STATED THE VEHICLE THE CONSUMER STATED THE VEHICLE CONTINUED TO HESITATE, AS IF IT WERE GOING TO LOSE POWER, AFTER RETRIEVING IT FROM THE DEALER. THE DEALER REPLACED THE AIR FLOW METER AND ENGINE AIR FILTER. *JB

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10717096May 18, 2015
  POWER TRAIN

  1/1/15 MODERATE VIBRATION IN VEHICLE AT 60MPH TOOK VEHICLE TO DEALER IN MARCH TO BALANCE TIRES. UPON LEAVING STILL FELT VIBRATION.4/1/2015 RETURNED VEHICLE ADVISED OF MODERATE VIBRATION EXPERIENCED AT HIGHWAY SPEEDS.ADVISED THEY FELT VIBRATION, TOOK OFF MY WHEELS/TIRES AND SWAPPED THEM FROM A NEW MAXIMA COULD STILL FEEL VIBRATION.ADVISED THEY PLAN TO CHANGE DRIVE-AXLE.LATER ADVISED AFTER REPAIRS VIBRATION STILL EXISTED TRANSMISSION TO BE REPLACED.LATER ADVISED AFTER CHANGING TRANSMISSION VIBRATION REMAINED.ADVISED THE TECH HAD NO IDEA WHAT IT WAS AND REGIONAL TECH CONTACTED TO ASSIST.LATER ADVISED TO CHANGE ENGINE MOUNTS UNDER EXTENDED WARRANTY $50 DEDUCTIBLE.AGREED AND CONTACTED LATER THAT ALONG W/ REGIONAL TECH WERE STILL TRYING TO FIGURE OUT THE CAUSE.LATER CONTACTED VEHICLE WAS READY.4/30/15 ADVISED THAT THEY WERE 'STUMPED BUT BELIEVED THEY FIXED, SWAPPED OUT PARTS FROM ANOTHER MAXIMA" ADVISED TO 'TAKE HOME AND DRIVE FOR A WEEK IF IT'S STILL SHAKING TO BRING IT BACK.' DIDN'T LEAVE FEELING CONFIDENT REPAIRS WERE MADE. WHILE DRIVING HOME ABLE TO FEEL VIBRATION RETURNED THAT EVENING. 5/1/15 ADVISED THEY COULD STILL FEEL VIBRATION. 5/6/15 CONTACTED THEY HAD MADE EVERY ATTEMPT TO CORRECTED, HOWEVER 'AT THIS TIME UNABLE TO REPAIR'. ADVISED INVESTIGATION OPENED TO LOOK INTO, CONTACTED BY NISSAN CUSTOMER SERVICE ADVISED THEY WOULD LOOK INTO REPAIRS AND START CASE TO BUY BACK. 5/14/15 ADVISED AFTER LOOKING INTO THE REPAIRS, DEALER TECH SAYS VIBRATIONS WERE NORMAL. AFTER OWNING SIX NISSAN'S AND OTHER BRANDS HAVE NEVER EXPERIENCED ISSUE. ADVISED TECH TEST DROVE OTHER MAXIMS AND ALL HAD SAME SHAKING, THEREFORE IT'S NORMAL.OVER WEEKEND ASKED NUMEROUS MAXIMA OWNERS IN PERSON AND SOCIAL MEDIA IF THEY EXPERIENCED THIS AND ALL SAID NO.I FEEL EVERY TIME MY FAMILY IS IN VEHICLE IT POSES A SAFETY HAZARDOUS TO US AND OTHER WHERE A MALFUNCTION COULD BE FATAL. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10692323March 5, 2015
  AIR BAGS

  PASSENGER SIDE AIRBAG TURNS ON AND OFF WITH A PASSENGER (WEIGHING OVER 120 LBS.) SEATED WITH THE SEAT BELT FASTENED AND THE VEHICLE IS IN MOTION. THE AIRBAG SHOWS OFF AT TIMES WHEN THE VEHICLE IS FIRST STARTED IF THE PASSENGER IS ALREADY SEATED WITH THEIR SEATBELT FASTENED. EVEN TAKING THE SEATBELT OFF AND GETTING UP DOES NOT SEEM TO MAKE THE LIGHT GO OFF. OUR NISSAN SERVICE CENTER EXPLAINED TO ME THAT NISSAN NORTH AMERICA IS AWARE OF THIS PARTICULAR PROBLEM, BUT SINCE NO RESOLUTION/FIX HAS BEEN DETERMINED, THERE IS NOTHING THEY CAN DO. THE SERVICE DEPARTMENT ALSO VERIFIED THAT IF THE PASSENGER AIRBAG LIGHT IS ON, THE AIRBAG WILL NOT WORK! THE SERVICE DEPARTMENT SAID THAT I SHOULD NOT ALLOW ANYONE IN THE PASSENGER SEAT UNTIL THE PROBLEM IS FIXED. AFTER THREE SEPARATE ATTEMPTS TO GET THE PASSENGER AIRBAG FIXED WITHOUT SUCCESS AND THE PROBLEM CONTINUING I SUBMITTED THE MOTOR VEHICLE DEFECT NOTIFICATION FORM TO NISSAN NORTH AMERICA, INC. CONSUMER AFFAIRS DEPARTMENT IN FRANKLIN, TN. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10605253June 23, 2014
  AIR BAGS

  PASSENGER SIDE AIRBAG OFF WARNING LIGHT TURNS ON DURING DRIVE WHILE ~120LBS ADULT IS SITTING IN THE PASSENGER SEAT. SOMETIMES TURNING OFF THE ENGINE AND RESTARTING FIXES THE ISSUES. OTHER TIMES REQUESTING THE PASSENGER TO GET UP AND SIT DOWN FAST FIXES THE ISSUE TEMPORARILY. PROBLEMS REPRODUCED MANY TIMES. PLEASE INVESTIGATE. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10605441June 23, 2014
  AIR BAGS

  MY AIR BAG SIGNAL ALWAYS SHOWS THAT ITS NOT ON. SO IT WORRIES ME BECAUSE I NOTICED THAT IF YOU WEIGH MORE THAN 120 IT WILL POP UP WHICH MAKES ME FEEL UNSAFE. THE CAR IS NEW AND IT SHOULDN'T HAPPEN. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10599112June 18, 2014
  AIR BAGS

  WHILE DRIVING WITH AN ADULT OVER 120LBS IN THE FRONT PASSENGER SEAT, AIRBAG SENSOR WOULD INTERMITTENTLY GO OFF--SIGNALING THE AIRBAG HAD BEEN DISABLED (AS IF A CHILD WAS IN THE SEAT). THIS OCCURRED SEVERAL TIMES DURING A DRIVE, AND DID NOT SEEM TO CORRECT ITSELF. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10593668May 23, 2014
  AIR BAGS

  PASSENGER SUPPLEMENTAL RESTRAINT SYSTEMS (SRS) STATUS LIGHT WAS ON WHILE THE VEHICLE WAS MOVING AT APPROXIMATELY 35 MPH WITH AN ADULT PASSENGER SITTING IN THE SEAT. THE LIGHT REMAINED ON FOR APPROXIMATELY 15 MINUTES. THE SECOND (2ND) INCIDENT HAPPENED ON APRIL 2 WHILE THE VEHICLE WAS MOVING AT APPROXIMATELY 60 MPH THE SRS STATUS LIGHT TURNED ON. THE LIGHT REMAINED ON FOR 30 MINUTES. THE INCIDENT WAS DOCUMENTED WITH PHOTOGRAPHS. ON APRIL 3, 2014, THE VEHICLE WAS BROUGHT INTO NISSAN OF BURLINGAME FOR SERVICE IN REGARDS TO THE PASSENGER SRS STATUS LIGHT OR ERROR TO THE PASSENGER SRS PROBLEM. NISSAN OF BURLINGAME FAILED TO DUPLICATE THE PROBLEM AND RETURNED THE CAR WITHOUT ANY SERVICE DONE TO THE VEHICLE. THE THIRD INCIDENT HAPPENED ON MAY 18, 2014. WHILE THE VEHICLE WAS MOVING AT 40 MPH THE PASSENGER SRS (AIRBAG) STATUS LIGHT TURNS ON. AGAIN WAS DOCUMENTED WITH PHOTOGRAPHS AND WAS RETURNED TO NISSAN OF BURLINGAME ON MAY 20, 2014 FOR SERVICE IN REGARDS TO THE PASSENGER SRS. NISSAN OF BURLINGAME FAILED TO DUPLICATE THE ISSUE AND RETURNED THE CAR WITHOUT ANY SERVICE/REPAIR TO THE VEHICLE IN REGARDS TO THE PASSENGER SRS INDICATOR LIGHT ERROR. FOURTH INCIDENT OCCURRED ON MAY 22, 2014 AT APPROXIMATELY 6:32PM WHILE THE VEHICLE WAS MOVING AT 30 MPH THE PASSENGER SRS STATUS LIGHT TURNED ON. THE SRS STATUS LIGHT REMAINS ON FOR APPROXIMATELY 15 MINUTES BEFORE THE INDICATOR LIGHT TURNS OFF. AGAIN, THE INCIDENT WAS DOCUMENTED WITH PHOTOGRAPHS. ON MAY 23, 2014, VEHICLE WAS BROUGHT INTO NISSAN OF BURLINGAME FOR SERVICE, BUT SERVICE ADVISOR [XXX] DENY TO SERVICE THE VEHICLE STATING THAT THEY CANNOT DO ANYTHING TO THE VEHICLE UNTIL FURTHER AUTHORIZATION FROM NISSAN CORPORATE USA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10588834May 16, 2014
  AIR BAGS

  THE AIR BAG LIGHT ON PASSENGER SIDE DISPLAYS WITH A PERSON WEIGHING 120 POUNDS, INDICATING AIR BAG WILL NOT BE FUNCTIONAL IN A CRASH. DEALER SAID THEY HAVEN'T BEEN NOTIFIED OF A RECALL. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10583884April 21, 2014
  AIR BAGS

  TL* THE CONTACT OWNS A 2013 NISSAN MAXIMA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 10/23/14*CN UPDATED 4/13/2015 *JS

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10577460April 4, 2014
  ELECTRICAL SYSTEM, UNKNOWN OR OTHER

  AFTER ABOUT 1 MILE OF DRIVING, THERE WAS A SMALL EXPLOSION HEARD UNDER THE CENTER CONSOLE DIRECTLY UNDER THE SHIFT CONSOLE. FIRE STARTED COMING OUT FROM THE SHIFT CONSOLE. BURNED UP CENTER SHIFTER CONSOLE AND CARPET SURROUNDING AREA. *TR

  Crash:

  No

  Fire:

  Yes

  Injuries:

  0

  Deaths:

  0

• #10575570March 29, 2014
  AIR BAGS

  WHEN AN ADULT IS IN THE FRONT PASSENGER SEAT, THE PASSENGER AIRBAG LIGHT WILL OCCASIONALLY LIGHT UP INDICATING THAT THE AIRBAG HAS TURNED ITSELF OFF. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0