Nissan Kicks Complaints (2024)

33 consumer complaints on file.

#11758320August 20, 2026
VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2024 Nissan Kicks. The contact stated that while approaching the vehicle, the contact became aware that the rear glass had shattered without impact. The local dealer was contacted and confirmed that there were no recalls associated with the VIN. The vehicle was not diagnosed or repaired by the dealer. The vehicle was taken to a glass center, where the rear glass was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757906August 19, 2026
VISIBILITY/WIPER
FOX / Europcar Rental. In rain at night extreme poor frontal visibility. Complained multiple times to the rental company Severe safety risk driving in night and with rain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755250August 6, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
The contact owns a 2024 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the defogger was activated, and the rear glass fractured. The contact stated that the sound was like a loud gunshot. The sound almost caused the contact to drive off the roadway. The contact stated that upon inspecting the vehicle, the wiring at the bottom of the glass was loose. The dealer was made aware of the failure. The vehicle was scheduled for diagnostic testing within days. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746678June 26, 2026
VISIBILITY/WIPER
Rear windshield suddenly shattered whilst driving without being struck or hit by anything. Just spontaneous shattering of the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745649June 22, 2026
VISIBILITY
The contact owns a 2024 Nissan Kicks. The contact stated that while the vehicle was parked, the rear glass shattered without impact. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744986June 18, 2026
VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2024 Nissan Kicks. The contact stated that while approaching the vehicle, it was discovered that the rear glass had shattered without impact. The vehicle was parked underneath a carport on a rainy day at the time of the failure. The contact stated that the rear glass had been intact during two previous visits outside before the glass shattered. The local dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer was contacted and filed a complaint. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744136June 15, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Nissan Kicks. The contact stated that while driving at undisclosed speeds, the ABS warning light was intermittently illuminated. While driving 45 MPH, the vehicle failed to stop as intended while depressing the brake pedal. There was no warning light illuminated. The contact stated that excessive force was needed to stop the vehicle. The vehicle was taken to a dealer; however, the dealer was unable to duplicate the failure or diagnose the cause of the failure. The manufacturer was notified of the failure, and the contact was provided an assigned case number. The vehicle remained with the dealer however, the vehicle was not repaired. The failure mileage was approximately 15,730.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742180June 4, 2026
SEAT BELTS
The car was off and parked, I had been driving, and my grand daughter in the back seat. My grand daughter who is [XXX] old was getting out of the car from the passengers rear door and the rear seat belt locked and retracted around her , continuously tightened and was wrapped around her abdomen, squeezing and failed to release. I attempted myself to get her out of the entrapment with no success. I ran into the building for help, Four adults who were trained in child safety, devices attempted to activate the manual release mechanism described in the manual, but the belt remained completely jammed and trapped her, she was screaming in pain and due to the immediate physical trauma and emergency, we were forced to cut the seat belt to free my grandchild. Nissan Consumer Affairs was notified under Reference # XXX, but they have closed the file, refused to cover the repair, and explicitly refused to provide me with a copy of their investigation report. The seat belt retractor represents a severe safety hazard. I have called them and they state, case closed and no, we won’t be releasing the report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741777June 3, 2026
VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2024 Nissan Kicks. The contact stated while her husband was driving approximately 20 MPH, with the contact in the front passenger's seat, and the contact's sister and minor son in the rear seats, the contact heard an abnormal loud banging sound noticed that the rear window had shattered. The glass fell inside and otside the vehicle. The contact was occupying the front passenger's seat, and the contact's sister and minor son were occupying the rear seats. There was no injury sustained. The contact stated that the defroster had been activated approximately 3 minutes prior to the failure. The vehicle was taken to the dealer, where the rear window glass was replaced, but the cause of the failure was not provided. The dealer referred the contact to the manufacturer. The vehicle was repaired. The manufacturer was not yet contacted. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739327May 21, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The main infotainment display screen in my 2024 Nissan Kicks failed prematurely and blacked out completely, rendering the backup camera and rear cross-traffic safety systems entirely inoperable. This failure poses an immediate safety hazard to myself and pedestrians, as I am forced to drive and back up daily with zero rear visibility, completely losing essential safety features regulated by federal standards. The defect has been officially inspected and confirmed by an authorized Nissan dealership service center on two separate occasions. The dealer attempted to process a warranty replacement but informed me that the necessary replacement part was backordered due to inventory delays. Despite complying with the diagnostic process, Nissan Consumer Affairs has severely delayed a resolution since January 2026. On May 21, 2026, a supervisor corporate representative (Nancy, ID 7319115) refused to cover 100% of the manufacturing defect, denied providing a resolution in writing, and explicitly prohibited me from recording the phone call to avoid leaving an official audio trail of their statements. I am filing this complaint because Nissan is failing to fix an active safety hazard on a practically new vehicle under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737035May 11, 2026
VISIBILITY:GLASS, SIDE/REAR
My mother was seating down drinking coffee when the rear window exploded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727902March 30, 2026
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2024 Nissan Kicks. The contact stated that while driving approximately 40 MPH, the vehicle lost automotive power. The contact pulled over and turned off and restarted the vehicle but was unable to shift to drive(D). There was no warning light illuminated. The vehicle was towed to the residence. The contact stated that prior to the failure the vehicle was taken to a dealer for service and was advised that the transmission fluid needed to be flushed. The transmission fluid was not flushed. Additionally, during an oil change at a fast oil change service, the technician advised the contact that there was an oil leak coming from one of the spark plugs. The vehicle was not taken to a dealer or mechanic to be diagnosed. The oil leak was not repaired. The contact had not taken the vehicle to the local dealer or independent mechanic for the transmission failure. The vehicle was diagnosed but was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727671March 28, 2026
SERVICE BRAKES
12/10/2024 brake warning light was on. Took to dealership and they found the left rear C1BDA-13 actuator malfunction, caliper parking brake motor to have open connection internally. Replaced on 12/13/24 along with gasket brake hose. 1/31/25 brake warning light on again. Dealership found the right rear C1BDB-13 actuator malfunction open. Unable to get code to reset. Replaced on 2/14/25 along with gasket brake hose. 2/19/26 brake warning light on again. Dealership found both rear actuators malfunction open and cracked (technician stated they were cracked in the video sent to me as an update), believe moisture getting inside parking brake calipers and freezing. Replaced both on 3/5/26 along with all 4 gasket brake hoses
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717471February 12, 2026
VISIBILITY, ELECTRICAL SYSTEM
The contact owns a 2024 Nissan Kicks. The contact stated that after parking the vehicle in the driveway and turning off the vehicle, while exiting the vehicle, the rear hatchback glass suddenly shattered. The contact stated that prior to the failure, the rear defroster was not activated, and there was no impact to the hatchback glass to cause the glass to shatter. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that previously after parking and turning off the vehicle, the vehicle restarted independently and continued running for approximately six hours before the contact discovered that the vehicle was still running. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 1,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714473January 30, 2026
STRUCTURE:BODY, UNKNOWN OR OTHER
On Friday, January 23, 2026, at approximately 6:41AM, I was going to Starbucks located at 5378 W. Rosecrans Ave Hawthorne, CA 90250. My partner and I were talking, I was just about to exit to get my coffee then we heard a loud “pop” like a gun shot, and then the sound of shattering glass. We jumped, frighted, startled by the sound, immediately looking over at the back seat of my car window. We both exited the car, a man who was outside of the front of my car (just walking by coming out of Starbucks) heard the same sound, he exclaimed “what was that a gun shot?”, we both thought it was an active shooter! I ducked and took cover. I was scared for my life. I noticed a women exiting her car across from mine, assumed it was safe. I asked her if she saw anything. She seen I was shaking up, and my window was shattered. She did not see anything. She asked if we needed assistance to contact the police department. Starbucks employees and witnesses assisted as we were unsure as to what was going on, and worried. I suffer from epilepsy and asthma and I have health problems. It was a lot to take in at that moment; my partner was concerned for me as I was for him. The thoughts of being killed kept running through our minds, and so thankful to be alive, we were completely traumatized! We had to get
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714356January 29, 2026
VISIBILITY/WIPER
Rear windshield cracked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714029January 28, 2026
VISIBILITY, BACK OVER PREVENTION
The contact owns a 2024 Nissan Kicks. The contact stated that while driving at 7 MPH, the rear windshield glass shattered. Neither the dealer nor an independent mechanic was contacted. Additionally, after shifted to drive from reverse the back over prevention camera screen failed to immediately turn off. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714026January 28, 2026
UNKNOWN OR OTHER
My back windshield shattered by itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713891January 28, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Rear windshield shattered into pieces when the vehicle was started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712193January 20, 2026
UNKNOWN OR OTHER
I was driving to work around 3:15 am on 1/20/26 when my back windshield exploded! There was no warning. I did have my defrost on. I thought someone had shot or thrown something at my car. I called the service department at my dealership and even spoke the Service Manager. He recommended that I speak with consumer affairs, which I did. I was told to file and insurance claim. Not only that, my window cannot be replaced with an identical window. Mine was tinted from the factory and they do not sell that window. I'll have to pay even more to have my window tinted to match the rest of the car. I did Google this subject and I see that many Nissan vehicle owners have had the same thing happen to their cars. Also I see where a class action lawsuit has been opened. I want Nissan to take responsibility. I was driving on a bridge in the dark - the noise it made was LOUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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