Nissan Kicks Complaints (2024)

40 consumer complaints on file.

#11773750October 26, 2026
VISIBILITY:GLASS, SIDE/REAR
THE REAR WINDSHIELD "EXPLODED" OR SHATTERED. THE LAST TIME THE CAR WAS DRIVEN WAS FRIDAY, OCTOBER 23, 2026. THE CAR WAS PARKED IN MY GARAGE AT THAT TIME. THE BROKEN REAR WINDSHIELD WAS DISCOVERED ON SUNDAY MORNING AROUND 9:00 A.M.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773161October 23, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
on 10/22/2026 at approximately 4:40pm the vehicle started beeping and came to an abrupt stop, there was nothing in front of vehicle to solicit this response. The vehicle suffered a critical safety failure involving un-commanded phantom braking that nearly caused a severe rear-end collision. This caused the other vehicle that almost hit me to become enraged, insult and cuss me out and chase me down up the road. This was not operator error, and had an accident occured, it would have looked like the operator was at fault for coming to an abrupt stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770845October 13, 2026
VISIBILITY:GLASS, SIDE/REAR
My 2024 Nissan Kicks, with approximately 50,000 miles, experienced a spontaneous rear windshield failure on October 13, 2026, while parked in my residential driveway. The vehicle had been parked in the garage overnight. An electrician arriving at the property noticed the rear windshield actively cracking and alerted my son. My son went outside and could hear the glass continuing to crackle and fracture while the vehicle remained stationary. Nearly the entire rear windshield shattered into small fragments, with much of the glass remaining in place. The rubber seal surrounding the glass also became detached. There was no known collision or impact. Photographs and witnesses are available. I am concerned about a possible manufacturing or installation defect and the serious safety implications if this failure had occurred while driving. I request that NHTSA investigate this potential safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761986September 3, 2026
UNKNOWN OR OTHER, VISIBILITY/WIPER
Rear windshield spontaneously and completely shattered, approximately five minutes after turning the vehicle off, with the rear defroster on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761557September 2, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
The rear windshield shattered ~ while driving for no reason. I did have the rear defrost on, but it was 60 degrees out, so that should not have happened. I've used it in the winter when it was below zero and nothing happened then. Now I'm afraid to use it at all. Just a giant pain having it replaced & now I'm scared. AND as a result, there's glass all over the driveway which will likely puncture a tire and they're telling me to get my car detailed because they can't remove all the glass from inside either. Unbelievable hassle I don't have time for. Also, the front collision warning comes on at totally random times ~ when there's no one in front of me at all or when there are several car lengths separating me and another vehicle. Sometimes it also says it's unable to detect, which is also totally random. It happens when the weather is perfect ~ I understand if it's snowy, but on a sunny day, that shouldn't happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760862August 31, 2026
SUSPENSION, STEERING
The contact owns a 2024 Nissan Kicks. The contact stated that while driving at various speeds, the vehicle veered to the left or right. The vehicle was taken to an independent mechanic, who performed a tire alignment; however, the failure persisted. The vehicle was returned to the independent mechanic, who could not determine the cause of the failure and referred the contact to a dealer. The vehicle was not taken to a dealer for diagnosis or repair. The manufacturer was not notified of the failure. The failure mileage was 21,421.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760343August 28, 2026
POWER TRAIN
The contact owns a 2024 Nissan Kicks. The contact stated that while his wife was driving at an undisclosed speed, the vehicle shuddered, jerked, and felt as though it was about to stall before resuming normal operation. The failure occurred more frequently while making left or right turns. No warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758320August 20, 2026
VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2024 Nissan Kicks. The contact stated that while approaching the vehicle, the contact became aware that the rear glass had shattered without impact. The local dealer was contacted and confirmed that there were no recalls associated with the VIN. The vehicle was not diagnosed or repaired by the dealer. The vehicle was taken to a glass center, where the rear glass was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757906August 19, 2026
VISIBILITY/WIPER
FOX / Europcar Rental. In rain at night extreme poor frontal visibility. Complained multiple times to the rental company Severe safety risk driving in night and with rain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755250August 6, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
The contact owns a 2024 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the defogger was activated, and the rear glass fractured. The contact stated that the sound was like a loud gunshot. The sound almost caused the contact to drive off the roadway. The contact stated that upon inspecting the vehicle, the wiring at the bottom of the glass was loose. The dealer was made aware of the failure. The vehicle was scheduled for diagnostic testing within days. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746678June 26, 2026
VISIBILITY/WIPER
Rear windshield suddenly shattered whilst driving without being struck or hit by anything. Just spontaneous shattering of the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745649June 22, 2026
VISIBILITY
The contact owns a 2024 Nissan Kicks. The contact stated that while the vehicle was parked, the rear glass shattered without impact. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744986June 18, 2026
VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2024 Nissan Kicks. The contact stated that while approaching the vehicle, it was discovered that the rear glass had shattered without impact. The vehicle was parked underneath a carport on a rainy day at the time of the failure. The contact stated that the rear glass had been intact during two previous visits outside before the glass shattered. The local dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer was contacted and filed a complaint. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744136June 15, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Nissan Kicks. The contact stated that while driving at undisclosed speeds, the ABS warning light was intermittently illuminated. While driving 45 MPH, the vehicle failed to stop as intended while depressing the brake pedal. There was no warning light illuminated. The contact stated that excessive force was needed to stop the vehicle. The vehicle was taken to a dealer; however, the dealer was unable to duplicate the failure or diagnose the cause of the failure. The manufacturer was notified of the failure, and the contact was provided an assigned case number. The vehicle remained with the dealer however, the vehicle was not repaired. The failure mileage was approximately 15,730.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742180June 4, 2026
SEAT BELTS
The car was off and parked, I had been driving, and my grand daughter in the back seat. My grand daughter who is [XXX] old was getting out of the car from the passengers rear door and the rear seat belt locked and retracted around her , continuously tightened and was wrapped around her abdomen, squeezing and failed to release. I attempted myself to get her out of the entrapment with no success. I ran into the building for help, Four adults who were trained in child safety, devices attempted to activate the manual release mechanism described in the manual, but the belt remained completely jammed and trapped her, she was screaming in pain and due to the immediate physical trauma and emergency, we were forced to cut the seat belt to free my grandchild. Nissan Consumer Affairs was notified under Reference # XXX, but they have closed the file, refused to cover the repair, and explicitly refused to provide me with a copy of their investigation report. The seat belt retractor represents a severe safety hazard. I have called them and they state, case closed and no, we won’t be releasing the report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741777June 3, 2026
VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2024 Nissan Kicks. The contact stated while her husband was driving approximately 20 MPH, with the contact in the front passenger's seat, and the contact's sister and minor son in the rear seats, the contact heard an abnormal loud banging sound noticed that the rear window had shattered. The glass fell inside and otside the vehicle. The contact was occupying the front passenger's seat, and the contact's sister and minor son were occupying the rear seats. There was no injury sustained. The contact stated that the defroster had been activated approximately 3 minutes prior to the failure. The vehicle was taken to the dealer, where the rear window glass was replaced, but the cause of the failure was not provided. The dealer referred the contact to the manufacturer. The vehicle was repaired. The manufacturer was not yet contacted. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739327May 21, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The main infotainment display screen in my 2024 Nissan Kicks failed prematurely and blacked out completely, rendering the backup camera and rear cross-traffic safety systems entirely inoperable. This failure poses an immediate safety hazard to myself and pedestrians, as I am forced to drive and back up daily with zero rear visibility, completely losing essential safety features regulated by federal standards. The defect has been officially inspected and confirmed by an authorized Nissan dealership service center on two separate occasions. The dealer attempted to process a warranty replacement but informed me that the necessary replacement part was backordered due to inventory delays. Despite complying with the diagnostic process, Nissan Consumer Affairs has severely delayed a resolution since January 2026. On May 21, 2026, a supervisor corporate representative (Nancy, ID 7319115) refused to cover 100% of the manufacturing defect, denied providing a resolution in writing, and explicitly prohibited me from recording the phone call to avoid leaving an official audio trail of their statements. I am filing this complaint because Nissan is failing to fix an active safety hazard on a practically new vehicle under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737035May 11, 2026
VISIBILITY:GLASS, SIDE/REAR
My mother was seating down drinking coffee when the rear window exploded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727902March 30, 2026
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2024 Nissan Kicks. The contact stated that while driving approximately 40 MPH, the vehicle lost automotive power. The contact pulled over and turned off and restarted the vehicle but was unable to shift to drive(D). There was no warning light illuminated. The vehicle was towed to the residence. The contact stated that prior to the failure the vehicle was taken to a dealer for service and was advised that the transmission fluid needed to be flushed. The transmission fluid was not flushed. Additionally, during an oil change at a fast oil change service, the technician advised the contact that there was an oil leak coming from one of the spark plugs. The vehicle was not taken to a dealer or mechanic to be diagnosed. The oil leak was not repaired. The contact had not taken the vehicle to the local dealer or independent mechanic for the transmission failure. The vehicle was diagnosed but was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727671March 28, 2026
SERVICE BRAKES
12/10/2024 brake warning light was on. Took to dealership and they found the left rear C1BDA-13 actuator malfunction, caliper parking brake motor to have open connection internally. Replaced on 12/13/24 along with gasket brake hose. 1/31/25 brake warning light on again. Dealership found the right rear C1BDB-13 actuator malfunction open. Unable to get code to reset. Replaced on 2/14/25 along with gasket brake hose. 2/19/26 brake warning light on again. Dealership found both rear actuators malfunction open and cracked (technician stated they were cracked in the video sent to me as an update), believe moisture getting inside parking brake calipers and freezing. Replaced both on 3/5/26 along with all 4 gasket brake hoses
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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