Nissan Altima Complaints (2020)

161 consumer complaints on file.

#11773481October 25, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
Continuously throws a malfunction warning. Saftey sensors pick and choose when they want to work or when they want to “malfunction”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772284October 19, 2026
ENGINE
SUBJECT: Improper Recall Remedy Denial – NHTSA Recall #25V437000 (Nissan R25A8/R25A9) Vehicle: 2020 Nissan Altima 2.0L VC-Turbo Mileage at Failure: 147,540 Incident Description: The vehicle experienced a sudden catastrophic engine failure resulting in a permanent no-start condition. The vehicle had been parked normally and completely failed to start the following morning. An independent certified mechanic inspected the vehicle and confirmed substantial metal shavings and bearing debris in the oil pan. The vehicle was towed to an authorized Nissan dealership service department for remedy under open NHTSA Campaign #25V437000. The dealership dropped the oil pan, re-confirmed the presence of metal bearing debris, and initially acknowledged this triggered an engine replacement under the recall. The claim was submitted to Nissan corporate warranty/Powertrain Call Center (PCC). Basis of Complaint (Recall Non-Compliance): Nissan North America and the dealership have officially declined the zero-cost recall remedy mandated by federal law, demanding nearly $10,000 for an engine replacement. Nissan claims the engine failed due to "loss of compression" rather than bearing breakdown. This claim is mechanically flawed: 1. In the KR20DDET VC-Turbo multi-link architecture, lower-link and crankshaft bearing degradation directly disrupts piston stroke geometry, scores cylinder walls, and causes severe loss of compression and eventual no-start. 2. The documented metal debris in the oil pan meets the exact diagnostic trigger in Nissan's recall bulletin for a full engine replacement. 3. Nissan has provided no diagnostic evidence showing an alternate source for the metal shavings in the pan. Nissan is evading its legal obligation under 49 U.S.C. § 30120 to remedy a known safety defect without charge. I request immediate ODI intervention regarding recall non-compliance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771786October 17, 2026
ELECTRICAL SYSTEM
Multiple door lock actuators have failed, potentially trapping occupants in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760116August 27, 2026
TIRES:SIDEWALL
I leased and then bought a new 2020 Altima in 11/19 with 4 Continental tires. On 8/27/26 I saw a hole and fissures in the sidewall of the right-rear tire (Continental Pro Contact TX 215 / 55 R 17. All 4 tires had 7/32 wear on 11/30/25 and were rotated front to back. Threads are good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756811August 13, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2020 Nissan Altima. The contact stated that while driving at an undisclosed speed, the message "Engine Malfunction" was displayed. Additionally, the vehicle experienced excessive coolant consumption and the engine overheated. The vehicle was taken to an independent mechanic, where the thermostat was replaced; however, the failure recurred and worsened. The vehicle was returned to an independent mechanic, where it was diagnosed with a cooling system and head gasket failure. The dealer was contacted and provided with the diagnostic trouble codes, and the dealer recommended an engine replacement. The vehicle was not repaired and remained parked at the residence for two months. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753776July 30, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I currently own a 2020 Nissan Altima with 49,186 miles and I am reporting a recurring power door lock failure. This vehicle was inspected at the Nissan of Cumming location this morning to confirm the issue. Three of the passenger-side door lock actuators have failed within a short period of time. The two rear door locks stopped working at the same time, and approximately two weeks later the front passenger door lock also stopped working. The driver's door has started to not unlock when turning the car off where it normally did up until recently. The affected doors do not respond to the interior power lock/unlock buttons or the key fob. When attempting to lock or unlock the doors electronically, I can hear the actuators attempting to operate, but the doors do not actually lock or unlock. The doors can only be locked or unlocked manually. This failure affects multiple doors and appears to be a premature component failure given the vehicle's mileage. A malfunctioning power lock system could create a safety concern if occupants are unable to quickly secure or unlock doors during an emergency situation or if electronic access is needed. I am requesting that the NHTSA investigate whether there is a broader defect involving door lock actuators or the power door lock system in 2019 - 2020 Altima vehicles. I have also submitted a case with Nissan Affairs. The case number is 56942179.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752874July 26, 2026
ENGINE
When I am driving my car randomly states check engine and makes a beeping noise and then the engine starts to make some type of combustion noise and then slows down and then turns off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751528July 20, 2026
ELECTRICAL SYSTEM
Both passenger-side and driver's side rear door lock mechanisms ceased working. They do not work when attempting to lock/unlock the doors from the inside controls in the front seat. These doors also do not lock/unlock when using the remote key fob either. Both rear doors have to be lock/unlocked manually from the inside of the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750677July 15, 2026
ELECTRICAL SYSTEM, ENGINE
The warming lights for different items come on at random. Examples :Low washer fluid, gas cap open, speedometer digital speed not showing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750330July 14, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE
The contact owns a 2020 Nissan Altima. The contact stated that the auto-braking system unexpectedly activated, and there was a grinding sound coming from the brakes; however, the vehicle failed to stop as needed. The ABS warning light was illuminated. While driving approximately 60 MPH, the brakes suddenly activated, and the instrument panel illuminated with a vertical yellow light. The vehicle was pulled over to the side of the road and waited for a while before restarting the vehicle to continue driving. The failure reoccurred the following morning while driving 35 MPH. There was no warning light illuminated. The vehicle was pulled over, turned off, and restarted to continue driving. The failure had occurred approximately 5 times. The contact stated that with the cruise control set to co-pilot, the steering and lane assist features failed to operate as intended, advising the contact to manually steer the vehicle. The failure became more persistent. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744494June 16, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2020 Nissan Altima. The contact became aware that there was a mileage discrepancy after the purchase. The vehicle was an independent dealer sale. At the time of the purchase, the vehicle mileage was 83,000. It was later discovered during routine maintenance with an authorized local dealer that the mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740834May 29, 2026
ELECTRICAL SYSTEM
All four of my door lock actuators have went out without warning. This has caused stress and frustration due to not having the correct access to get in and out of my vehicle. The doors would not lock or unlock by pressing the buttons on the door or on the key itself. This has also caused a big safety concern. Being able to not open my car door is dangerous and could potentially hurt myself or others. I have contacted Nissan and they stated that there were not any recalls on my vehicle but I was suspicious since all lock actuators went out around the same time frame. I have paid to get 3/4 lock actuators replaced out of my own pocket with 1 lock actuator still not fixed. I was not made aware of the lock actuators failing and didn’t know that this was a problem a lot of other people were experiencing as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737675May 13, 2026
AIR BAGS, POWER TRAIN
This issue involves a documented and recurring safety-related defect that was reported multiple times while my vehicle was still covered under Nissan’s factory warranty related to the airbag system. My 2020 Nissan Altima currently has approximately 53,900 miles and has experienced repeated airbag/SRS failures associated with diagnostic code B1436-13, indicating an open circuit within the passenger airbag system. This issue has occurred on multiple occasions, including in 2022, 2024, 2025, and 2026. During several warranty-period service visits, the diagnostic codes were reportedly cleared, however, the underlying wiring harness issue does not appear to have been permanently corrected. I have the full history service record for this car with notes from 3 Nissan Dealers. I have documented communications with Nissan Consumer Affairs dating back to May 13, 2024 regarding this ongoing concern. In addition, I have photographic evidence showing the same airbag fault code on February 22, 2025, along with additional correspondence with Nissan dated March 18, 2025. Both of these events occurred while the vehicle remained within the applicable warranty coverage period. The airbag warning light has now returned again, and I have been presented with a repair estimate exceeding $5,200 for a condition that was previously reported and addressed unsuccessfully while the vehicle was under warranty coverage. According to Nissan’s 2020 Warranty Information Booklet, the Restraint System, including airbags and related electronic control systems, is covered under Nissan’s 5-year/60,000-mile warranty coverage. Because this safety concern was documented during the warranty period and prior repair attempts did not resolve the issue. Given that this matter involves a critical vehicle safety system that could affect passenger airbag deployment, I am hopeful this can be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737206May 12, 2026
ENGINE, FORWARD COLLISION AVOIDANCE
The car stalls and began to jerk then shuts down the crash symbols comes on and goes off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735973May 6, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was leaving for work, backing out of the driveway, and the brakes just locked up out of no where. I’ve done this multiple times and the brakes have never done this. I tried pulling up and trying again, turning the car off and back on, and backing a different way out of the driveway. It kept locking up on me and nothing was in the way. My husband had to eventually take me to work. The automatic braking system failed. I’m not sure if it is available for inspection upon request. At the time, my safety or anyone else’s safety was not at risk. I just worry about if it happens while I’m driving on the road. That could defiantly not only put me at risk but also other drivers. No the problem has not been reproduced or confirmed by a dealer. It just happened this morning. The vehicle has not been inspected. No warning lamps. It did pop up the car with the 3 blocks in front of it on the screen like I’ve seen before, prior to failure, but not the warning about the automatic braking system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735472May 4, 2026
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The CVT issue remains with this car even though I have complained. The car will randomly de accelerate and randomly accelerate which has cause minor fender bender. The car continue to studer and jerk and continues to show since of transmission issues. These cars need to be recalled before someone is seriously injured from the known CVT issues.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11734876April 30, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud - The contact purchased a 2020 Nissan Altima. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 10,976. When the vehicle was later taken to the dealer for diagnostic testing, the recorded mileage was 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723028March 9, 2026
POWER TRAIN
The “check engine” light came on - after shutting off the engine a couple times - it still came on. Took the 2020 Nissan Altima Platinum to Glendale Nissan - after a 3 hour wait they said I need a new Cam Shaft for $6,000. The car only has 42,000 miles. I took the car to get a second option - they want $9,000 to fix it. So I called Nissan to enter a claim on February 20. It took Nissan until March 9 to respond - that they would NOT give any assistance to fixing the Cam Shaft. The car was 10 months out of time warranty and 18,000 under mileage warranty - I understand time trump’s mileage. We have owned many cars the last four have been Nissan Altimas. Never have we had a catastrophic event like this with a car. At the very least this incident should be added to the records of issues with Nissan cars that might lead to a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722887March 9, 2026
UNKNOWN OR OTHER
I am having issues with the back-up camera display on the radio screen freezing up occasionally while backing up and once it went black while backing up. I have also had dozens of issues with the drivers door not opening. Occasionally when i try to exit the vehicle the door will not fully unlatch to open. It will only partially unlatch to open a crack. I have tried locking/unlocking, shutting off the vehicle and starting the vehicle, roll down the window and try to exit using the outside handle, but was unable to exit the vehicle. The only way I could get out of the vehicle was to exit through the passenger door. After several minutes or longer it will finally open to exit. This is a severe entrapment issue. These issues have happened on multiple occasions, but did not start until after the factory warranty ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719843February 23, 2026
SEAT BELTS
My vehicle was in a car accident and during the impact my seat belt came undone
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

← Back to Nissan Altima