Nissan Altima Complaints (2011)

246 consumer complaints on file.

#11494343November 21, 2022
ELECTRICAL SYSTEM
I am sending this email concerning a recall that is affecting my vehicle. I dropped the car off as scheduled on 10-10-22. The initial adviser I spoke with in scheduling the appointment at the Darcars Nissan dealership on Indianola drive in Rockville confirmed the recall repair would be done in a day. However, after dropping the vehicle off, I was informed the repairs would be done in more than a day. Even though they intend to provide the loaner vehicle for a day. Since the repairs will be more than a day, I, as the victim/customer, will be responsible for paying for any extra day of rental for the vehicle while the vehicle is being on recall repaired. I then rejected the assumptive proposal of being responsible for paying for rentals if the repairs take more than a day, which was different from what I was initially told. I drove my vehicle to Nissan to have the repairs done, and the initial discussion upon arrival was a request for me to pay for the diagnosis; I inquired why will I be paying for the diagnosis when my recall was determined to be an electronic issue. However, I told them okay, I will pay for the diagnosis if your diagnosis results indicate the keys are not reading the car system or, as you claim, are not related to the recall. Unfortunately, Darcars could not provide an accurate diagnosis report; instead, they wrote a summary of what they claimed to have done with the vehicle repair process. They also claimed the car could not start, and the repair was done in auto mode. After approximately a week that I had driven my vehicle to Nissan for a recall, I got a call from Nissan, saying the car could not start, and we needed you to authorize us to change the battery. You must also pay for the diagnosis, parts, labor, and key programming. These are the charges; Labor----------------------------------- 149.99 Shop supplies --------------------------- 26.25 DRC document retention charge--------- 1.99 EPA Compliance charge -------------------- 32.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490047October 19, 2022
FIRERELATED
The contact owns a 2011 Nissan Altima. The contact stated that while driving at normal speed, he noticed that smoke started to spread throughout the vehicle when the vehicle inadvertently caught fire. The check engine warning light illuminated. The air bags failed to deploy. No injuries were sustained. No medical attention was required. The fire department was notified and extinguished the fire. The contact was unaware if a police report was filed. The vehicle was towed to a tow yard. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11488937October 12, 2022
FUEL/PROPULSION SYSTEM
The contact owns a 2011 Nissan Altima. The contact stated that while driving at an undisclosed speed, she and her passengers experienced nausea and dizziness symptoms. The car-sick symptoms went away after turning off the vehicle. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 179,780.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484425September 14, 2022
ENGINE, POWER TRAIN
The contact owns a 2011 Nissan Altima. The contact stated that while driving at an unknown speed, the vehicle inadvertently decelerated. The contact stated that the vehicle performed as if the gear shifter was in neutral(N). The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacture was notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479161August 13, 2022
AIR BAGS
Vehicle hydroplaned from heavy rain and wet road into a ditch alongside of the main highway & the airbags did NOT deploy. This IS a safety malfunction in the airbag system on a 2011 Nissan Altima.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11470556June 22, 2022
UNKNOWN OR OTHER
My car is a 2011 Nissan Altima 2.5 s model. In the last couple of years, my dash board has cracks all over it. My research found out that is an issue also with Lexus and Toyota. There has been a number of cases with Nissans and there were 2 separate class action law suite on this issue: https://topclassactions.com/lawsuit-settlements/closed-settlements/florida-nissan-altima-dashboard-defect-class-action-settlement/ and https://www.carcomplaints.com/news/2021/nissan-melting-dashboard-lawsuit.shtml I called Nissan and spoke with a Lydia who asked me to take my car to a dealer to document the issue and they did. I called back Nissan and was told by a supervisor that they will not be helping me with this. Thus the cause of this complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468763June 11, 2022
POWER TRAIN
Car all of a sudden started shuttering, hesitation in accelerator and then sudden acceleration. It could have killed us,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457909March 22, 2022
STRUCTURE:BODY
Hood latch is not working appropriately. Loose, rattling and lifting over 35 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446415January 5, 2022
AIR BAGS
The dashboard airbag icon has flashed continuously while the car was being driven on two different days, first with the driver as the occupant and again with the driver and a passenger. Both times, a mechanic's diagnostic device found that the passenger airbag sensor malfunctioned. Both times, he did a reset. Nissan recalled 2012 Altimas for airbag problems in vehicles manufactured in June 2011.The car with VIN [XXX] that I write about is a 2011 used Altima that had to be manufactured near that date and was bought on 10/14/12. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444843December 23, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Going down interstate, when you press the gas, vehicle hesitates if you are going faster than 40 miles an hour, motor didn't die but you are unable to go faster for a few seconds, this is very dangerous situation on our interstates. And this is happening on every trip that I am afraid to drive this car, its not trustworthy and I can't afford a new car in today's economy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443611December 13, 2021
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2011 Nissan Altima. The contact stated that the dashboard was sticky to the touch, causing a glare in the windshield. The vehicle was taken to a local dealer where it was diagnosed with needing the dashboard replaced. The vehicle was not repaired. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439784November 8, 2021
POWER TRAIN
The contact owns a 2011 Nissan Altima. The contact stated while driving 35 MPH, the transmission lost functionality with the check engine warning light illuminated. The contact initially took the vehicle to an independent mechanic where they referred her to a dealer since the vehicle was under warranty. The contact then drove to a dealer where they diagnosed the vehicle with transmission failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439456November 5, 2021
SUSPENSION
The contact owns a 2011 Nissan Altima. The contact stated while her grandmother was driving 70 MPH, the vehicle began to shake forcefully. The contact stated no warning light was illuminated. The driver was able to drive to an independent mechanic however, the mechanic was unable to diagnose the failure. The contact stated she also experienced the failure on 2013. The contact took the vehicle to the local dealer, where it was diagnosed with needing unknown bolts to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V371000 (Suspension) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429381August 17, 2021
POWER TRAIN
My car was all morning in the parking lot of my apartments and it was time to go to work, then i started my car and drive it around 2 minutes of driving it engine light on (always) and the stability light turn on which it never happens. I accelerate because was taking a turn it did not rpm over 2,500 like it need it something so the only way to get up to speed was doing low rpm which can be dangerous when need to turn and cars are coming in front of you and can happen with any notice Nissan need to make it right and fixing their cvt transmission failing so early and deny to fix its problems with its customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428444August 9, 2021
ELECTRICAL SYSTEM, POWER TRAIN, SUSPENSION
No incident, but I am prevent one from happening. My C.V.T. Transmission is winning in 1st gear, CVT stands for {continuously variable transmission}. I need to let up on the gas pedal each time it's supposed to shift.. Even if you don't know much about how a transmission works, you have probably heard of the manual and the automatic. The CVT is the newest type of a transmission. It is sometimes referred to as the shiftless transmission and is a type of automatic, a steady RPM constant even if the vehicle is accelerating rapidly in a passing scenario, for example, the CVT knows the optimal engine speed is pretty high (typically around 5,000 RPM or less on the tachometer), so it shifts you up there as soon as you put the gas petal down...In a passing scenario, for example, the CVT knows the optimal engine speed is pretty high (typically around 5,000 or less RPM's on the tachometer), so it shifts you up there as soon as it is ready ! Shifting this car is like its going to exploded !! I had it serviced at Nissan as soon I perchance it.. The cost was $250.00 for the transmission flush with new oil, no change and I am sick of riding like this thinking my investment can be left on a high way ...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427821August 5, 2021
POWER TRAIN, SUSPENSION
I bought this car 2011 Nissan Altima 2.5s Feb -2021 ....Now the transmission I had serviced at Colonial Nissan Altima in Medford Mass. in March 2021..which is a C.V.T. Transmission and 1st gear is acting wrong... Driving it I need to let up on the gas pedal to shift gears, I did call 30 days after my service...They told me to drop it off and leave your car here and we will get to it, we are backed up with C.V.T. Transmissions !!! I NEED DIRECTION TO HANDLE THIS...PLUS A RECALL.. Transverse Link Bolt MAY NOT Have Been Torqued TO THE Proper Specification....AND I did snap a strut 1 month owning this car,, Thank you !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424858July 14, 2021
AIR BAGS
The contact's father owns a 2011 Nissan Altima. The contact stated that while her father was starting the vehicle, the air bag warning light was illuminated. The vehicle was taken to the dealer and diagnosed that the air bags needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423821July 7, 2021
SUSPENSION
The contact owns a 2011 Nissan Altima. The contact took the vehicle to an independent mechanic to have the brakes serviced and was informed that the rear suspension subframe cross member was fractured. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419034May 30, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was driving in early n all of a sudden car started slowing down n there’s other cars n I have my kids in car was very scary I started praying n calling on Jesus N car slowly started taking off again I just bought used car I’m very worried I hope someone reads this and calls me I never experienced this .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415531May 7, 2021
VEHICLE SPEED CONTROL
I GET THE P0101 CODE THAT INDICATES A MASS AIR FLOW ISSUE. WHILE DRIVING THE CAR CUTS OFF, STALLS, SPUTTERS. OFTEN THE CAR CAN BE RESTARTED, BUT IT CONTINES TO STUTTER, OR SHUT OFF. THE ISSUE HAS OCCURRED WHILE DRIVING ON NYC STREETS AND ON HIGHWAYS, USUALLY WHILE DRIVING ON STRAIGHT ROADS. IT HAS ALSO OCCURRED WHILE MAKING A TURN. THE MECHANIC CHANGED THE MASS FLOW SENSOR AND THE VEHICLE WAS FINE FOR A FEW MONTHS. THEN THE ISSUE STARTED AGAIN. THIS REPEATEDLY HAPPENS THROUGHOUT THE YEAR. CHANGING THE MASS AIR FLOW PART DOES NOT HELP IT. THE ISSUE HAS OCCURRED SINCE 2014, OF COURSE USUALLY IN MAY WHEN IT'S TIME TO GET THE INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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