Lucid Air Complaints

73 consumer complaints on file.

#11759258August 24, 2026
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
We were driving Lucid Air fully EV Getting ready to park car in garage The car suddenly accelerated fully to extremely high speed It hit a brick column, brick flower pot and finally the exterior structural wall and the interior wall to land in our living room The car was out of control
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11757529August 17, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
While operating the vehicle, I experienced a sudden and unexpected loss of propulsion accompanied by a Drive System Failure warning. An associated fault message was also displayed. The vehicle became immediately undrivable and required towing. This matter is not being raised as a routine service concern. The critical issue is the abrupt and uncommanded loss of propulsion during active vehicle operation. Had this event occurred under different driving conditions—such as highway speeds, dense traffic, or an intersection—the potential safety consequences could have been severe, including elevated risk of collision. A propulsion loss of this nature represents a potential safety hazard to vehicle occupants and surrounding road users. Accordingly, I am requesting that Lucid treat this matter as a formal PRODUCT SAFETY INCIDENT requiring engineering-level review, rather than a standard repair disposition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750397July 14, 2026
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2026 Lucid Air. The contact stated that while driving 75 MPH, the message “Frunk – Hood Ajar” was erroneously displayed, and the system software turned off the power to the vehicle. The vehicle was pulled off the freeway and parked. The contact repeatedly pressed the frunk button until the system realized that the frunk was closed and power was restored to the vehicle. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741749June 3, 2026
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
My 2023 Lucid Air Touring experienced a rearview camera/display failure while reversing, resulting in a backing collision and rear bumper damage. The main display/rearview image went blank or became unavailable during an active reverse maneuver, and the vehicle did not provide effective visual guidance or rear safety alerts before impact. This failure is consistent with NHTSA Recall 26V017 / Lucid SR-26-01-0, which concerns the rearview camera image not displaying when the vehicle is shifted into reverse, increasing the risk of a crash. Lucid denied responsibility but has not provided the underlying data, logs, timestamps, diagnostic records, software version history, OTA update records, or methodology supporting its conclusion. Lucid initially stated that the vehicle was not being operated during the reported time window, which I disputed because the vehicle was actively reversing when the display failure occurred. Lucid later acknowledged that a collision occurred but claimed no system errors were detected and that the recall update had allegedly been installed before the incident. If true, that creates an additional concern that the recall remedy may have been ineffective, incomplete, or insufficient. The absence of a recorded fault code does not prove that the rearview camera/display system functioned properly. I request that NHTSA investigate this as a potential rear visibility safety defect, FMVSS 111 issue, recall remedy failure, and inadequate manufacturer investigation. Lucid should be required to preserve and review all telemetry, event data, diagnostic logs, software records, OTA update records, camera/display/ACU logs, service history, and internal engineering analysis related to this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734954April 30, 2026
STRUCTURE:BODY
the glass roof is cracked across from side to side, originating underneath the clasp above the back right door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733838April 26, 2026
STRUCTURE:BODY
The car's phone connectivity is always an issue. The car locks when the phone is right next to it, for example, if you put kids or groceries in the back seat then it locks before you get to the front door. This is very annoying, but what makes it a safety issue is that when the door locks, the kids are unable to open it. This has happened multiple times, leaving my kids panicked and trapped. I looked into it online and there are entire reddit threads about it, with the solution being that you just have to push really hard, but this is not possible for kids! It also happened the other day when I let my [XXX] daughter take my phone to get something from the car, and the car forgot the phone connection and locked her inside and again, she was unable to open the door. Thankfully I was just a minute behind her. [XXX] / [XXX] [XXX]INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725917March 20, 2026
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Catastrophic power train failure No warning,except immediately before failure Car rolled to stop Extremely busy road,average passing speed of vehicles 40-60 mph Rear wheels locked Dash indicating drive train error, unresponsive vehicle Manufacturer diagnosed rear drive failure, inverter failure and faulty BDU, battery disconnect unit . Totally random, unprovoked, catastrophic shut down of vehicle in extremely busy fast moving traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720144February 24, 2026
POWER TRAIN, SERVICE BRAKES
I recently purchased a car with a salvage title that has been rebuilt and deemed road worthy. I then contacted the manufacturer to enquire about any recall issues and they indicated that there were two recalls to inspect the a part of the drive train and brakes. However, they indicated that they will not inspect the recall until I pay them $15,000 to recertify the car. It is my understanding that warranty issues and recall issues are different.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719803February 23, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
On 6 February 2026 on or about 1410 hours I was traveling west on Ledbetter Blvd., Dallas, TX. Our pool into a restaurant driveway to purchase food in upon parking. I noticed a long line going from north to south on the driver side windshield of my Lucid air 2025. I inspected the windshield and I did not notice any major visible impact to the windshield although there was a very microscopic incision on the outside window surface. I contacted Lucid customer care and Lucid customer care had a technician to come and inspect the windshield. The technician stated he noticed a very very small impact to the windshield that you could not notice with the naked eye I stated to the Lucid technician, I strongly believe that the windshield has a defect because with an impact such as what he described in my opinion should have never caused the damage to the front windshield that it did. I informed the Lucid technician that I will be filing a complaint with the national highway, and transportation administration for pertaining to this windshield incident on my Lucid air..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715052February 2, 2026
ELECTRICAL SYSTEM
The contact owns a 2026 Lucid Air. The contact stated that the heating system failed to blow hot air as intended. The contact stated that upon engaging the windshield wipers, the windshield wipers failed to engage or disengage automatically as needed, which required the contact to continuously press the windshield wiper button. Additionally, while charging the vehicle at a dealer charging station, the message "Unable to Authenticate - Please Take the Plug out and Plug in Again" was displayed. The contact was unable to disconnect the charging cord after several attempts. Technicians at the dealer attempted to disconnect the charging cord, but the attempts were unsuccessful. The manufacturer was contacted and advised to engage the charging cord emergency release and to reboot the computer software. The contact and the technicians followed the instructions; however, the charging cord could not be released. The vehicle remained parked at the dealer's charging station. The contact stated that the failure had occurred in extremely cold weather. The manufacturer was notified of the failure, and several complaints were filed; however, no further assistance was provided. The vehicle was not diagnosed or repaired. The failure mileage was approximately 6,062.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713831January 28, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2025 Lucid Air. The contact stated that while operating the vehicle, the air conditioner blower failed to operate while the heater was activated during the winter months, and the windshield could not be defrosted. The contact stated that the vehicle was purchased with a Salvage Title, and the Lucid Service Center would not service the vehicle. The manufacturer was contacted and confirmed that no dealer services would be performed on a vehicle with a Salvage Title. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697568November 5, 2025
AIR BAGS, SERVICE BRAKES
The contact owns a 2025 Lucid Air. The contact stated that while driving approximately 2 - 5 MPH in stop-and-go traffic, the Automatic Emergency Braking (AEB) suddenly activated and immediately caused the vehicle to stop. The contact released the accelerator and brake pedals, and when doing so, the vehicle displayed, Forward Power Application meaning it accelerated forward without the accelerator being depressed. As a result, the vehicle crashed into the vehicle in front, where the vehicle came to a stop. The air bags did not deploy. The vehicle was driven home. A police report was not filed. The contact received mental and emotional stress; however, no medical attention was sought. The dealer was informed of the failure. The vehicle was not diagnosed or repaired. The manufacturer, also the dealer, was informed of the failure. The failure mileage was 1,861.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11696405October 29, 2025
VEHICLE SPEED CONTROL
The contact owned a 2023 Lucid Air. The contact stated that while driving at 20 MPH, the vehicle in front started to brake; therefore, the contact depressed the brake pedal. The vehicle then, instead of decreasing in speed it accelerated independently. As a result, the contact crashed into the rear of the vehicle in front. The impact then caused the vehicle crashed into the rear to crash into the vehicle in front of it. Another vehicle on the side lane was also impacted due to the crash. The contact stated that the air bags deployed. The contact stated that he sustained bruises to both legs. Medical attention was required. Another unknown occupant was injured, but no further information was available. A police report was filed. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The vehicle was towed to an unknown body shop, and then the vehicle was towed to Ace Auto Body. The manufacturer was notified of the failure, and they informed him that they were not responsible for the failure. The contact mentioned the vehicle was deemed a total loss. The approximate failure mileage was 20,000. The VIN was invalid.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11679203August 7, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Lucid drive assist feature gets confused by lane splitting motorcycles in California. This incident has occurred to me multiple times, including most recently today. I drive in the high occupancy vehicle Lane, and during rush hour in the evening commute the left lane drives at somewhere between 20 to 30 mph. Lane splitting motorcycles are able to go slightly faster than that, at around 30 to 40 mph. When Elaine's splitting motorcycle passes between my car and the next one over, the drive assist feature gets confused as the motorcycle moves further away from the front of the car. The drive assist feature thinks that traffic has cleared, and the car begins to lunch forward at a high speed. I have to intervene to prevent my car from crashing into the car immediately in front of it, which is still moving at a much slower speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676876July 29, 2025
UNKNOWN OR OTHER
UNKNOWN. I leased a 2025 Lucid Air on June 19, 2025, and quickly began to experience a sense of inner ear fullness and dizziness from driving the vehicle that often lasts for days. I immediately notified Lucid, but the company did not attempt a repair or suggest measures to address the issue. Instead, the company said that I was on my own and stopped responding. I suspect that the issue is rooted in the high- or low-frequency sounds that the EV makes, but I don't know for certain. In any case, Lucid has left me with a $30,000+ lease for a vehicle I can't drive without becoming sick.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675994July 24, 2025
SEATS
Premature wear in perforated leather/vinyl seats. Cracking and tearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675786July 24, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On [XXX], at approximately [XXX], I arrived at the YMCA parking lot for my yoga class (located on [XXX], Mountain View, CA). While waiting for a parking spot, I put my Lucid Air in reverse to back up slightly. Generally, Lucid’s strong regenerative braking stops the car when the accelerator is released. However, this time, when I lifted my foot, the car unexpectedly accelerated at high speed, completely unresponsive to my control. It plowed through a pedestrian walkway, a row of bushes, and crashed into the exterior wall of the YMCA building before shutting itself off. The steering wheel was also unresponsive during the unexpected acceleration. After the crash, the car shut itself down and would not restart. The crash caused injury to my neck, and it was a miracle that no one was behind me at the normally very busy parking lot. The sudden acceleration and loss of control over the car was terrifying. In addition, all other safety mechanisms such as automatic braking failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11672618July 10, 2025
AIR BAGS
I am reporting a safety concern involving the airbag system of my 2025 Lucid Air (VIN: [XXX] ). I brought the vehicle to Lucid’s Tysons, VA service center due to a thumping sensation in the steering wheel while turning. On [XXX] Lucid diagnosed the issue as internal play in the bracket that mounts the driver airbag. Instead of replacing the bracket or steering wheel assembly, the technician applied “sound dampening tape” to eliminate movement and reinstalled the original parts. This raises serious concerns about compliance with FMVSS 208, which governs airbag performance and crash safety. A loose or shifting airbag bracket could compromise airbag deployment direction or timing. The use of adhesive tape to correct physical bracket play in a federally regulated safety system appears to be a non-standard and potentially non-compliant repair method. Lucid has provided no documentation confirming that this repair method was approved by their engineering team or validated against crashworthiness standards. As a consumer, I am concerned about the long-term integrity of the Supplemental Restraint System and the potential risk of injury in a collision. I am requesting that NHTSA investigate whether this type of repair complies with federal safety requirements. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672457July 10, 2025
SEATS, VISIBILITY/WIPER, UNKNOWN OR OTHER
Main issue is that the vehicle will take about 30 seconds to unlock/awake, this is completely unacceptable! even the cheapest car on the market unlocks within a fraction of a second, this can also be a dangerous situation if i need to enter my vehicle quickly. Second issue is that the drivers side windshield wiper leaves smudges after wiping, even after changing the blades, the wiper still performs the same, i believe its the shape of the windshield that causes this. third issue is that the driver side lower seat cushion is retracting and buckling, this has been replaced once and its doing it again, but warranty says its normal wear and tear, this vehicle only has 18k miles on it. 4th issue is that Lucid just sent out an email blast for customers have an option to purchase a hardware upgrade for future enhancements and faster response on screen animations, this is completely insane! this vehicle manufacturer should've calculated all this before vehicle production, this should be a free upgrade for customers to offer future updates and safety features on the vehicles computer hardware. 5ft issue is, i contacted Lucid customer service to voice my opinion and find a resolution more than 5 times, which nobody ever got back to me, i asked to speak to someone on a higher role in the company, and that seems to be impossible. 6th issue is that i asked my service advisor for someone to get in touch with me for a buy-back, he replied that he will forward this to his team and they will send me an application for the buy-back process, that was 6 months ago! and contact from Lucid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669707June 27, 2025
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driver assist Dream Drive Pro does not work. I have contacted the service center and called a dozen times and I’m told to wait for a software update. But this feature does not work and others have complained on social media. Example driving South bound 101 number one lane, Driver assist mode car on ...car drifts across yellow line towards the side wall. You even hear the lane departure alarm, second time went into other lane almost into another car in left lane on a turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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