Lincoln MKX Complaints (2010)

111 consumer complaints on file.

#11614380September 13, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Lincoln MKX. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. Additionally, while the brake pedal was depressed; the contact heard a hissing sound coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613278September 7, 2024
AIR BAGS
I am satisfied with the help that the customer service assisted me with and that was getting my service moved up to September 26th from the original date of October 30th. But I am not satisfied with the remedy. I have received several written letters from Lincoln that go into detail of the recall on my car and as well they say and in BIG RED LETTERS ..DO NOT DRIVE YOUR CAR UNTIL REPAIRS ARE DONE. WELL, I should say that you see my 2010 Lincoln Mkx is my and only vehicle I own I can not just park it up and forget I have a life and a job because of no fault of my own that my one and only car urgently is needing repair to the factory installed air bags. Therefore I ask Lincoln to assist me with a rental until my car had been repaired. I do not feel safe DRIVING MY CAR.Letter's I have on hand from Lincoln plainly stating DO NOT DRIVE. I am upset Lincoln ortrays they care so much to bombard me with all the recall letters and such but pretty much told me NO WE DONT DO RENTAL CARS So what I am to do??? I don't have rental coverage on my insurance. I couldn't afford it. So what choice do I have??? If I do die from their faulty air bags imploding on me atleast make sure my children and grandchildren knew I begged for a rental but Lincoln couldn't back me with that. I guess making luxury car's for so many years has not left them with much profit Seeing as how in a life or death situation brought on by their mistake they leave their customers to chance it because it cost to much for rentals to ensure their customers are kept safe until their car is serviced and safe to drive. They have no compassion for people is how I am feeling about this whole situation. Only covering themselves legally in the cheapest fix possible to avoid legal issues. Guess Lincoln owners are just numbers and dollar signs and not mothers, fathers, daughters, sons, aunt or uncles or grandparents that are loved and would be missed severely in the event of their death by a recalled air bag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572126February 15, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2010 Lincoln MKX. The contact stated while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. Later, while refueling, gasoline was spilling from the vehicle onto the ground. The vehicle was taken to the local dealer who diagnosed that the fuel tank seam weld had corroded, and the fuel tank needed to be replaced. The contact was informed that the vehicle was previously repaired under the NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline) however, the corrosion preventative solution was applied to the fuel tank, but the failure occurred. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562805December 31, 2023
SERVICE BRAKES
Brakes are extremely hard to use, takes both feet to stop vehicle, once stopped the engine will stall while brake is touched, must put vehicle in park when stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560275December 15, 2023
AIR BAGS
My car was t-boned and pushed into oncoming traffic. I was knocked unconscious by air bag deployment and it caused brain injury, damage to my breast.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11538112August 12, 2023
SERVICE BRAKES
The brake pedal is very difficult to depress. You have to push very hard for the car to come to a stop. The brakes do not work correctly causing not stopping when pressed. Safety issue for myself and others on the road. My car now has 122,890 miles on it. There was a recall that expired 2015. Never repaired under the recall, before I took ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520053May 2, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2010 Lincoln MKX. The contact stated driving 30 MPH the contact heard an abnormal sound coming from the vehicle, as if a tire had flattened. The contact pulled over on the side of the road and examined the tires and notice that the tires were fine. The contact drove the vehicle home and examined under the vehicle and notice that the fuel tank was felling due to corrosion under the vehicle. The dealer was contacted and stated that the VIN was not under NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline) and did not provide any assistance. The vehicle was not repaired. The manufacturer was contacted and also stated that the VIN was not under NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline) and advised to contact NHTSA. The failure mileage was 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513812March 26, 2023
AIR BAGS
O.C. Welch Ford-Lincoln of Hardeeville, SC 29927 has not completed the safety recall on the airbags for the 2010 Ford Lincoln MKX. After trying to get them to repair the airbags for over a year, they finally fixed the passenger side airbag. They originally stated they had the parts to fix driver's side, but told us they were on back-order. They said they would get in touch with us once the parts came in. It has been over 5 months and we have not heard anything from them in regards to fixing the driver's side airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502161January 17, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I was Driving in my 2010 Lincoln MKX January 16,2023 and the front sunroof exploded i hear a loud sound but when I looked up the front sunroof shattered, it all most caused me to have a car accident but I maintain and pull over to the side road. I really think that the manufacture done properly on the sunroof I was not using the sunroof because it’s cold outside !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478858August 11, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
No sensor on this year of Lincoln However front blind spot between windshield and rear view outside mirror is horrible which resulted in my accident 2 days ago...I have 2 witnesses that can confirm such difficulty seeing while turning
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11468704June 10, 2022
AIR BAGS
Takata recall. The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466366May 27, 2022
AIR BAGS
The contact owned a 2010 Lincoln MKX. The contact stated while driving at 30 MPH and crossing an intersection, another vehicle crashed into the passenger’s side of the vehicle and pushed the vehicle into oncoming traffic. As a result, another vehicle crashed into the driver’s side of the vehicle. The contact was knocked out unconscious. The contact was later informed that the driver’s side air bag had exploded and projected sharp fragments that caused injuries to her body. The contact was transported to the hospital with the assistance of emergency units. The contact was diagnosed with a subdural hematoma on both sides of the brain, six broken ribs, bruised sternum, subdural hematoma on the right breast, knee injuries, neck stenosis, bruises on the ankle, and on the entire right side of the body. Additionally, the contact sustain brain hemorrhage that required brain surgery. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 133,000. The contact stated that the passenger side airbags were replaced. While waiting for the parts to replace the driver side airbags, the accident occurred and caused harm to the contact.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11456583March 14, 2022
AIR BAGS
Takata Recall. The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454806March 2, 2022
AIR BAGS
The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451864February 14, 2022
SEATS
The front seat when we had to come to a stop the seat bounced forward and then back. Very dangerous. This should be a recall. I have many read letters of this happening for many others. It is an accident waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447390January 13, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2010 Lincoln MKX. The contact stated that the headlights failed to illuminate as needed. The dealer was made aware of the failure. The vehicle was taken to an independent mechanic who replaced the headlight bulbs and wires; however, the failure recurred. The vehicle was taken back to the mechanic, who diagnosed that the headlight wiring harness kept disconnecting. The vehicle was not repaired. The manufacturer was contacted however, the contact was not able to speak to a live representative. The failure mileage was approximately 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433262September 16, 2021
SERVICE BRAKES
I was driving my 2010 Lincoln MKX in heavy traffic when the signal light turned red. When I pushed the brake to stop it was very stiff and I almost hit another vehicle. I could have been seriously injured if I had it another car because there is another safety recall on this vehicle relating to the driver airbag spewing shrapnel in a front end collision. I have had the recall notice regarding the air bag for almost a year already. Ford motor company deemed my vehicle safe to drive with this airbag issue. As it turns out, the brake booster bladder has a tear in it. I purchased the vehicle in 2020 and never was never sent a recall notice on the brake booster even though Ford Motor Company knew about it. According to what I have read online, Ford Motor decided that the recall was only good for a specific amount of time. How can that possibly be the case. This is a safety issue that should be covered for the life of the vehicle. Someone needs to do something about this before someone is seriously injured or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431002August 30, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Lincoln MKX. The contact stated while driving at an undisclosed speed, the brakes would fail intermittently, and the brake pedal was difficult to be depressed. The vehicle was taken to an independent mechanic and diagnosed as a brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422924June 30, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
First it was the alarm system it would lock me out the car. Then it was the air conditioning it would only turn on when it wanted too. Then I would press the seat cooler and it malfunctioned and I had a second degree burn on my lower back. Then the check engine light came on and it started to overheat. I pulled over turned off the ignition and the car was still running. That happened twice my mechanic would come turn the car off even by disconnecting the battery the car was still on somehow he had to disconnect another part for car to turn off. He told me not move it anymore. 15 to 20 minutes later the car was on fire and the fire department came and turned it off. I bought the car on 4/24/2021 and it was on fire on 05/27/2021.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11415618May 8, 2021
UNKNOWN OR OTHER
VEHICLE WAS DRIVING DOWN HIGHWAY ON TWO LANE ROAD AROUND MOUNTAIN HIGHER ELEVATION AREA AND JUST RANDOMLY WHEEL JERKED AND TURNED ON ITS OWN AND MY BRAKES DID NOT WANT TO WORK WHEN THEY WERE WORKING JUST FINE A FEW SECONDS PRIOR AND I WOULD NOT CONTROL STEERING WHEEL AND I HEARD CAR ACCELERATION GOES MORE POWER WHICH I DID NOT DO AND IT DID ON MY OWN CAUSING ME TO HIT GUARDRAIL AND BREAK THROUGH IT AND DOWN A CLIFF SMASHING INTO A TREE ON DRIVER SIDE DOOR MAKING ME TRAPPED IN CAR WHEN AIRBAG DID NOT DEPLOY FROM STEERING WHEEL AND EXPLOSION OF CHARDS OF MENTAL AND GLASS GETTING IN MY FACE AND HAND.*DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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