Lincoln Continental Complaints (1997)

96 consumer complaints on file.

#10051811December 19, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHEN TURNING THERE'S A GROANING NOISE. LEFT OUTER TIE ROD SEIZED TO A LUBRICATION ISSUE. DEALERSHIP REPLACED THE BOTH OUTER TIE RODS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048488November 19, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
1997 LINCOLN CONTINENTAL REAR VIEW MIRROR IS DEFECTIVE.*MR WHILE THE VEHICLE WAS SITTING ON A SUNNY DAY THE SELF DIMMING REARVIEW MIRROR EXPLODED AND SPATTERED A CORROSIVE LIQUID ONTO THE DASH, CENTER CONSOLE AND BOTH FRONT SEATS. THE DEALER REPLACED ALL DAMAGED COMPONENTS. ABOUT TWO YEARS LATER THE MIRROR FAILED AGAIN (31000 MILES). THIS TIME THE LIQUID IN THE MIRROR GATHERED AT THE BOTTOM WHICH MADE IT IMPOSSIBLE TO SEE. THE MIRROR FAILED FOR A THIRD TIME. THIS TIME THE LIQUID LEAKED FROM THE BOTTOM RIGHT HAND CORNER. THE DEALER REFUSED TO REPAIR THE VEHICLE AT NO COST BECAUSE HE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER REFUSED TO PROVIDE ANY ASSISTANCE (THE DAUGHTER WROTE IN ON BEHALF OF HER MOTHER). *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044092October 16, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
A PART IN THE REAR VIEW MIRROR RUPTURED, CAUSING A SUBSTANCE TO LEAK . REAR VIEW MIRROR BECAME FOGGY WITH IMMEDIATE FAILURE OF VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO COULD NOT SPECIFY ORIGIN OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026014July 13, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR, EQUIPMENT:ELECTRICAL
THE 1997 LINCOLN CONTINENTAL'S REVIEW MIRROR HAS BEEN REPLACED THREE TIMES NOW. IT IS JULY, 2003, AND THE $400.00 MIRROR NEEDS TO BE REPLACED AGAIN. IT'S FOGGING UP, LOOKS LIKE CONDENSTATION BEHIND THE GLASS ON THE MIRROR. CANNOT SEE OUT OF THE MIRROR. THIRD TIME. THIS IS UNREASONABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024612June 20, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES
REAR VIEW MIRROR IS PEELING AND BECOMES INOPERABLE, OBSTRUCTING THE DRIVER'S VIEW. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020986June 3, 2003
EXTERIOR LIGHTING:HEADLIGHTS
MY 1997 LINCOLN CONTINENTAL WAS DAMAGED IN A MINOR ACCIDENT. THE REPAIRS REQUIRED REPLACEMENT OF THE FRONT HEADLAMPS. BOTH LINCOLN AND OUR DEALER HAVE INFORMED US THAT HEADLIGHTS FOR THE 1997 ARE ON NATIONAL BACKORDER AND WILL NOT BE AVAILABLE FOR AT LEAST A MONTH. HEADLIGHTS ARE AN ESSENTIAL SAFETY ITEM. WE WOULD BE TICKETED IF WE ATTEMPTED TO DRIVE WITHOUT WORKING HEADLIGHTS. IT SEEMS INCREDIBLE TO ME THAT REPLACEMENT HEADLIGHTS ARE UNAVAILABLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021648May 27, 2003
POWER TRAIN
WHILE DRIVING 55 MPH THE TRANSMISSION SUDDENLY SLIPPED OUT OF GEAR AND THE VEHICLE COASTED TO A STOP. THE PREVIOUS TRANSMISSION WAS REPLACED FOR SAME PROBLEM. THIS IS THE SECOND TRANSMISSION THAT POPPED OUT OF GEAR AROUND 30,000 MILES. THE MECHANIC INDICATED THAT THIS PROBLEM WILL HAPPEN AGAIN BUT DO NOT KNOW CAUSE OF THE PROBLEM. VEHICLE BROUGHT FROM CARMAX. *NLM....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017578May 7, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CRUISE CONTROL WAS ENGAGED, THE DRIVER HAD JUST TOUCHED THE RESUME BUTTON WHEN THE MOTOR MADE A WILD REVVING AND RACING NOISE, AND WITH THAT, ALL THE GEARS WERE GONE. IT WAS AS IF THE VEHICLE WAS IN NEUTRAL. THE VEHICLE WAS TOWED TO THE NEAREST FORD DEALER WHO COULDN'T SEE VEHICLE FOR AT LEAST A WEEK. CONSUMER CONSIDERED THIS TO BE A TRANSMISSION FAILURE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014722March 31, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
THE REAR VIEW MIRROR BECAME CLOUDED, WHICH CAUSED POOR VISIBILITY. THE DEALERSHIP INDICATED THE PROBLEM MAY BE CAUSED BY THE FLUID IN THE MIRROR WHICH WAS SUPPOSE TO BLOCK GLARE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007845February 20, 2003
UNKNOWN OR OTHER
ANTI-THEFT SYSTEM SELF-ACTIVATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005457February 7, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKE FAILURE. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000969January 12, 2003
ENGINE AND ENGINE COOLING
4.6 LITRE V8 ENGINE OF MY 1997 LINCOLN CONTINENTAL HAVING 58,600 MILES FAILED, AND HAD TO BE COMPLETELY REPLACED COSTING IN EXCESS OF $5,000. THIS ENGINE WAS MAINTAINED ACCORDING TO FACTORY RECOMMENDATIONS, AND I HAVE DOCUMENTATION EVIDENCING OIL AND FILTER CHANGES WERE PERFORMED ACCORDINGLY. FORD MOTOR COMPANY REFUSED TO EXTEND THE 50,000 MILE WARRANTY OF THIS ENGINE THAT HAS REQUIRED THAT I FILE A LAWSUIT FOR RECOVERY OF COMPENSORY DAMAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021357October 22, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
CONSUMER STATES THAT THE 2 MAP LIGHT LOCATED INSIDE OFF THE INTERIOR REAR VIEW MIRROR, SHORTED OUT,CAUSING THE MIRROR TO CLOUD UP. DRIVER UNABLE TO SEE OUT OFF THE MIRROR. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768709October 21, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE HEATER STAYS ON COLD SO WE CAN'T USE THE DEFROSTER AND IT HAS BECOME A SAFETY ISSUE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767007September 11, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
ORIGINAL MIRROR WAS REPLACED BY THE DEALER, WHEN THE REPLACEMENT MIRROR FAILED ONE YEAR AND ONE MONTH LATER THE DEALER HAS REFUSED TO REPLACE IT. EVEN THOUGH HE ADMITS THERE IS A PROBLEM WITH THE DESIGN OF THIS MIRROR THE REPLACEMENT HAS ONLY A ONE YEAR WARRANTY .THE MANUFACTURER NOW PLACES THE BURDEN ON ME TO CONTINUE TO REPLACE THE MIRROR AS IT FAILS, EVEN WHEN THEY KNOW THE MIRROR IS OF A BAD DESIGN. WHEN THE MIRROR FAILS IT IS MOST DIFFICULT TO SEE INTO IT .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765125August 2, 2002
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
ANTI THEFT ALARM WOULD ACTIVATE ON ITS OWN - WHILE PARKED IN GARAGE AT SHOPPING CENTERS, IN THE DRIVEWAY. THIS WAS REPORTED TO DEALER IN JUNE 2000 AND WAS TOLD IF WE CAN NOT DUPLICATE THE PROBLEM WE CAN NOT DO ANYTHING ABOUT IT. DURING 2001 AND 2002 THE PROBLEM WORSENED OFTEN GOING OFF 5 TO 6 TIMES PER DAY. HATFIELD IS NO LONGER IN BUSINESS SO CAR WAS TAKEN TO KRIEGER FORD ON SAWMILL BLVD. IN COLUMBUS, OHIO. THEY HAD THE CAR FOR 4 DAYS AND THE ALARM DID NOT ACTIVATE SO "CAN'T DUPLICATE SO CAN'T DO ANYTHING ABOUT IT." WE PICKED THE CAR UP AND 4 TIMES THAT DAY THE ALARM ACTIVATED ON ITS OWN. SO, I CALLED RON RUSH MOTORS ON MORSE ROAD AND THEY HAD HEARD OF THE PROBLEM SO TOOK THE CAR THERE THE FIRST PART OF JULY. THEY HAD THE CAR FOR 2 WEEKS AND FINALLY FOUND THE PROBLEM IN THE STEERING COLUMN TO THE TUNE OF $270. I FEEL THAT THIS PROBLEM WAS BROUGHT TO THE ATTENTION OF A FORD DEALER WHILE THE CAR WAS COVERED WITH WARRANTY AND I SHOULD NOT BE RESPONSIBLE FOR THE CHARGE. I HAVE BEEN IN CONTACT WITH THE LINCOLN CUSTOMER RELATIONS DEPARTMENT TO NO AVAIL. I WAS TOLD "THE DISTRICT MANAGER MADE THE DECISION NOT TO PAY AND I HAVE NO RECOURSE." I TRIED REPEATEDLY TO TALK TO THE DISTRICT MANAGER AND I CANNOT GET THIS NUMBER. NOW TO THE QUESTION OF MIRRORS: THE RIGHT EXTERIOR MIRROR WILL NOT MOVE UP AND DOWN AND THE INTERIOR REAR VIEW MIRROR IS DARK GRAY AT THE TOP. THIS HAPPENED IN JULY 2002. I PARKED THE CAR IN THE GARAGE AND THE NEXT MORNING THE MIRROR WAS THE DARK GRAY AND FULL OF BUBBLES. I FEEL THIS CREATES A DANGEROUS DRIVING SITUATION. THE PRICE QUOTED TO FIX THIS MIRROR IS $570. ONCE AGAIN I CONTACTED CUSTOMER RELATIONS TO NO AVAIL. I DO NOT FEEL A CAR WITH ONLY 36,000 MILES SHOULD BE HAVING ALL THESE PROBLEMS. ALSO, IT HAS TAKEN ME A YEAR TO GET THE AC WORKING AND WE HAVE HAD THE CAR BACK ONLY ONE AND HALF MONTHS SINCE REPAIR AND ONCE AGAIN IT IS THROWING WARM AIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762771June 7, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004060February 14, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING, NOTICED SMOKE COMING FROM UNDER THE HOOD. DRIVER PULLED OVER/ POPPED HOOD, AND SAW WIRES BURNING. DRIVER FELT THIS WAS UNSAFE BECAUSE THERE WAS NO SMOKE COMING FROM UNDERHOOD. *AK *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#755757December 17, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
OCCASIONALY BRAKES ERRATICALLT DON'T WORK-REQUIRES CONSTANT PRESSURE-ACCOMPANIED BY A LOAD THUD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785712October 5, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
LIQUID FILLED REAR VIEW MIRROR HAS BECOME SO DISTORTED YOU CANNOT SEE OUT OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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