Lexus SC Complaints

23 consumer complaints on file.

#11690398September 29, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2002 Lexus SC430. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 110,000, and at the time of registration, it was discovered that the mileage was 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487497October 2, 2022
SERVICE BRAKES
While driving home one day four warning lights lit up: VSC, VSC OFF, ABS & BRAKE, plus a very loud warning tone. I cautiously drove home thinking at any moment my brakes may not stop the car in time. I arrived at home & parked in the garage. I needed some time to think what I should do. I decided to move the car out of the garage. I started it up and began to back out, I applied the brakes to slow down but it did not. I quickly used the parking brake to stop it. The driveway is steep so I decided the best place for the car would be back in the garage. Now it just sits there while we figure out what to do with it. I found many others that have had this problem. I am so lucky I wasn't driving on the freeway when this happened. I am sure I would have crashed or crashed into someone else! The brakes should never just go out completely. A disaster waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433478September 18, 2021
AIR BAGS
DEALER REFUSED TO MAKE REPAIRS IN ASHEVILLE AFTER MAKING APPOINTMENT TO REPAIR. THE CONSUMER STATED THAT THE DEALER ADVISED THE VEHICLE COULD NOT BE REPAIRED IN-STATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366891October 28, 2020
AIR BAGS
RECEIVED 3 LETTERS ON RECALL #K6FV-AAE. CALLED TAKATA, LEXUS CUSTOMER EXPERIENCE, AND THE CLOSEST LEXUS DEALERSHIP IN SANTA BARBARA. NOBODY IS FOLLOWING UP. I AM RUNNING A BUSINESS AND CAN ONLY TRAVEL OUT OF TOWN ON SATURDAY AND WILL LOSE AN ENTIRE DAY. NOBODY IS HELPING TO RESOLVE THIS SITUATION OR EVEN MAKE AN APPOINTMENT WITH LEXUS FOR MY OUT OF TOWN TRIP. NOT HONORING THE RECALL. REQUESTING THAT LEXUS BUY BACK THE DEFECTIVE CAR FOR $15000 AND THEY CAN FIX IT WHENEVER THEY GET AROUND TO IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292050December 30, 2019
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2002 LEXUS SC. WHILE DRIVING 35 MPH, AN ABNORMAL NOISE WAS HEARD WHEN THE STEERING WHEEL WAS TURNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. ALSO, WHEN DRIVING OVER A BUMP IN THE ROAD, THE FRONT SUSPENSION PULLED TO THE RIGHT. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. *DT CONSUMER REQUESTED ISSUE BE REMOVED FROM YOUR DATABASE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282624November 27, 2019
AIR BAGS
LEXUS HAS EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM AIRBAG RECALL REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268430October 15, 2019
AIR BAGS
MY AIRBAG LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190887March 22, 2019
AIR BAGS
THIS CAR HAS BEEN WRECKED, DUE TO THE AIRBAG, AND THE TITLE WAS HANDED OVER TO THE INSURANCE COMPANY AND THEY ISSUED US A CHECK FOR SETTLEMENT. THE CAR WAS CONSIDERED A TOTAL LOSS. WE NO LONGER OWN THIS CAR; HOWEVER, WE KEEP GETTING 3 OR 4 POSTCARDS EVERY MONTH NOTIFYING US OF THE RECALL. I HAVE MADE COUNTLESS PHONE CALLS TO GET OUR NAMES REMOVED FROM THE RECALL MAILING LIST, TO NO AVAIL. IT IS EMOTIONALLY DISTRESSING TO ME TO SEE THESE POSTCARDS ARRIVING, REMINDING ME OF THE AUTO ACCIDENT THAT ALMOST CLAIMED MY HUSBAND'S LIFE. OUR RECALL I.D. NUMBER IS KB8-42S. WOULD SOMEONE PLEASE REMOVE US FROM THE MAILING LIST. THE ACCIDENT OCCURED ON 7/18/2018 AND THE AIRBAG EXPLODED, CAUSING HIM TO HIT A TREE HEAD ON. HE WAS AIRLIFTED TO A TRAUMA CENTER AND SPENT OVER A WEEK IN INTENSIVE CARE, FOLLOWED BY SEVERAL SURGERIES AND FOLLOW UP HOSPITAL STAYS. PLEASE, SOMEONE, REMOVE US THE LIST.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10781456October 12, 2015
AIR BAGS
PARTS ARE ON BACK ORDER AND DEALER REQUIRES THAT I BRING IN THE CAR TO "LINK" IT TO THE BACK ORDER AND THEN THEY WILL SCHEDULE AN APPOINTMENT... THIS IS UNACCEPTABLE. THEY HAVE MY VIN; WHY SHOULD I HAVE TO PHYSICALLY DRIVE FAR OUT OF MY WAY TO SCHEDULE AN APPOINTMENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763860September 15, 2015
AIR BAGS
WAS NOTIFIED SOMETIME OF PASSENGER AIRBAG RECALL INFORMED NOT TO USE PASSENGER OCCUPANT SEAT UNTIL REPAIRED THIS IS A TWO SEAT CAR AND SINCE THERE ARE TWO OF US NOT ABLE TO USE THE CAR ITS BEEN A REALLY LONG TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763531September 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 LEXUS SC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759696August 27, 2015
AIR BAGS
PARTS NOT AVAILABE TO RESOLVE RECALL TO WHOM IT CONCERNS: PLEASE ALLOW ME TO EXPRESS MY FUSTRATION AT TRYING TO REMEDY A SAFETY NETICE RECALL FOR A PASSENGER AIRBAG INFLATER FOR MY 2004 LEXUS SC430. ON 8/12/2015 I MADE A APPOINTMENT AT WILKIE LEXUS OF HAVERTOWN. MY APPOINTMENT CONFIRMATION IS BELOW : WHILE COURTEOUS, THE SERVICE MANAGE INDICATED THAT HE DID NOT HAVE THE PARTS AND THEY ARE BACK ORDERED BY AT LEAST TWO WEEKS. EVEN THOUGH I MADE MY APPOINTMENT 8/12 (WEEKS AGO) INDICATING "FRONT PASSENGER AIRBAG INFLATED MODULE" AS THE REASON FOR THE SERVICE VISIT. CONFIRMATION CODE: X0258RN6EJ DATE AND TIME: 08/27/2015 09:00 AM VEHICLE: 2004 LEXUS SC 430 FURTHER, THE SERVICE MANAGER DID NOT PROVIDE A FUTURE APPOINTMENT OR OFFER TO CONTACT ME WHEN THE PARTS WERE AVAILABLE. IF THE SERVICE RECALL IS A SERIOUS AS INDICATED BY THE RECALL NOTICE, THE PARTS SHOULD HAVE BEEN AVAILABLE FOR THE APPOINTMENT, OR IF THE PARTS WERE NOT AVAILABLE I SHOULD HAVE BEEN RESCHEDULED FOR A FUTURE APPOINTMENT. I FEEL AS THIS IS A SERIOUS ISSUE, HOWEVER NOT HAVING THE PARTS FOR A RECALL IS REFLECTIVE OF THE SERVICE CENTER AND LEXUS NOT TAKING THE RECALL NOTICE SERIOUSLY AND THUS PLACING MY FAMILY AT RISK. PLEASE ADVISE THAT I WILL BE FORWARDING THIS COMPLAINT THE THE NATIONAL HIGHWAY TRAFIC SAFETY ADMINISTRATION AS IS INDICATED THE RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750367August 21, 2015
AIR BAGS
RECEIVED SAFETY RECALL NOTICE FOR PASSENGER SIDE AIR BAG. SAFETY RECALL WARNED NOT TO USE THE PASSSENGER SIDE SEAT. CALLED DEALER. DEALER ADVISED THAT THE FIRST AVAILABLE TIME THAT THEY COULD FIX THE RECALL WAS JUNE 1ST, 2016. THIS RENDERS THIS VEHICLE UNLESS FOR ALMOST A YEAR. IN THE MEAN TIME WHAT ARE SUPPOSED TO DRIVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524703July 13, 2013
AIR BAGS
WE RECEIVED AN INTERIM NOTICE REGARDING THE POSSIBILITY OF A MALFUNCTION IN THE PASSENGER AIR BAG AND THAT TOYOTA IS WORKING ON A REMEDY. SINCE THIS SITUATION COULD OCCUR BEFORE THE REMEDY IS DEVELOPED AND IMPLEMENTED I REQUEST THAT NHTSA REQUIRE TOYOTA PROVIDE INTERIM RELIEF IN THE FORM OF DEACTIVATING THE PASSENGER SIDE AIRBAG UNTIL SUCH TIME THAT A PERMANENT FIX IS IMPLEMENTED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393928April 1, 2011
STRUCTURE
TL*THE CONTACT OWNS A 2008 LEXUS SC430. WHILE DRIVING APPROXIMATELY 5 MPH THE FRONT END OF THE VEHICLE INCLUDING THE BUMPER, THE GRILL AND THE FOG LIGHTS DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE DEALER WAS CONTACTED AND INFORMED HIM TO TAKE THE VEHICLE TO THE BODY SHOP. THE VEHICLE WAS BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE TECHNICIANS DID NOT INFORM THE CONTACT WHAT CAUSED THE FRONT END TO DETACH. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291214November 6, 2009
ELECTRICAL SYSTEM
LEXUS SC 430 2004 SOMETIMES WHEN BRAKING THE CAR WOULD ACCELERATE THOUGHT MAYBE I HAD ACCIDENTALLY HIT PEDAL OR SOMETHING BUT HAPPENED SEVERAL TIMES. DIDN'T THINK MUCHOF IT UNTIL NOTICE THE RECALL NO INCIDENT DATES BUT FILLED OUT FORM ANYWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221788March 19, 2008
TIRES:TREAD/BELT, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I HAVE AN LEXUS SC430 2004 WITH 40K MILES ON IT. I HAVE REPEATEDLY PUT NEW TIRES ON THE CAR. THE DEALERSHIP IS TELLING ME, THAT'S THE WAY THE TIRES ARE GOING TO WEAR BECAUSE ITS A SO CALL SPORTS CAR. THE TIRES IS WEARING DOWN TO THE WIRE ON THE INSIDE OF ALL THE TIRES ABOUT EVERY 7,000-8,000 MILES. IT'S NOT SAFE AND IT'S $356 A TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206793October 24, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT CRASHED INTO A GUARDRAIL WHILE DRIVING OVER 50 MPH. NONE OF THE AIR BAGS DEPLOYED. THE ENTIRE FRONT END OF THE VEHICLE WAS COMPLETELY DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT IS AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 37,400. UPDATED 01/07/08.*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10191798May 26, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I AM AN OWNER OF A LEXUS SC-430, 2005 MODEL WITH 15428 MILES ON THE ODOMETER.THE CAR RECENTLY UNDERWENT A 15,000 MILE SERVICE. ON ARRIVING HOME AT 1:30 PM I STOPPED THE V CAR IN FRONT OF THE GARAGE AND THE DOOR WAS CLOSED. I WAS ABOUT TO REACH FOR THE GARAGE DOOR OPENER BUTTON IN THE CAR WHE IT SUDDENLY AND SPONTANEOUSLY ACCELERATED FULL THROTTLE , WITHOUT FOOT ON THE ACCELERATOR. I APPLIED THE BRAKES BUT TO NO EFFECT. THE CAR DROVE THROUGH THE METAL GARAGE DOOR AND STOPPED WHEN IT HIT THE BACK OF THE GARAGE WALL. THE FIRE DEPARTMENT WAS SUMMONED TO OPEN THE DOOR ON MY SIDE . I WAS DRIVEN TO THE HOSPITAL BY PARAMEDICS BUT SUFFERED ONLY MINOR INJURIES , SUSTAINING CUTS FROM THE WINDSHIELD AND INJURIES FROM THE DEPLOYMENT OF THE AIRBAG. THE CAR HAD A 50-50 CHANCE OF BEING DECLARED A TOTAL WRITE OFF.*AK I HAVE REQUESTED MY INSURANCE COMPANY (MERCURY INSURANCE) TO HAVE THE CAR EXAMINED FORENSICALLY IN ORDER TO TRY TO DETERMINE THE CAUSE OF THE MALFUNCTION. AS YET I DO NOT KNOW WHETHER THEY HAVE ACTED OR INTEND TO ACT UPON MY REQUEST. I AM A CARERFUL DRIVER AND HAVE NOT HAD AN ACCIDENT OR A MOVING TRAFFIC VIOLATION SINCE 1974.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10172236October 13, 2006
SUSPENSION:FRONT, STRUCTURE:BODY
CONSUMER COMPLAINT CONCERNING THE 2004 SC430 WELDED FIREWALL. *TS THE CONSUMER EXPLAINED TO THE DEALER THAT THE VEHICLE PULLED TO THE RIGHT WHILE DRIVEN. THIS PROBLEM HAS NOT BEEN RESOLVED BY THE DEALER. AT THE 10000 MILE CHECKUP THE BODY WAS WELDED AT THE LEFT FIREWALL AND THE LEFT SIDE BUMPER WAS THEN PROPERLY ATTACHED. THE CONSUMER FEELS THAT THE VEHICLE WAS SOLD IN AN UNSAFE CONDITION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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