Lexus ES Service Bulletins
106 manufacturer communications on file.
- December 2, 2024•Document ID: 11012723Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- 24LE01
- Date Added:
- January 9, 2025
- Manufacturer:
- LEXUS
SummaryFrequently Asked Questions CUSTOMER SUPPORT PROGRAM 24LE01 Certain 2019 -2021 Model Year ES300H Certain 2021 Model Year ES250 Certain 2019 -2020 Model Year UX200 Coverage for Flow Shut-off Valve Coolant Leak
Associated Products (1)Associated Documents - December 2, 2024•Document ID: 11012722Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- 24LE02
- Date Added:
- January 9, 2025
- Manufacturer:
- LEXUS
SummaryAlthough the flow shut-off valve is covered by Lexus’ New Vehicle Limited Warranty for 48 months or 50,000 miles (whichever comes first), we at Lexus care about the customers’ ownership experience. Lexus is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak
Associated Products (1)Associated Documents - December 2, 2024•Document ID: 11012721Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- 24LE02
- Date Added:
- January 9, 2025
- Manufacturer:
- LEXUS
SummaryAlthough the flow shut-off valve is covered by Lexus’ New Vehicle Limited Warranty for 48 months or 50,000 miles (whichever comes first), we at Lexus care about the customers’ ownership experience. Lexus is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak
Associated Products (1)Associated Documents - November 6, 2024•Document ID: 11011637Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- L-TT-0336-24 Rev1
- Date Added:
- December 7, 2024
- Manufacturer:
- LEXUS
SummaryAfter jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087 - Lost Communication with ECM/PCM "A" Missing Message. Upon investigation, it is found that the engine ECU has been damage and needs to be replaced. In several cases, the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or mounting bracket. To prevent this condition from occurring, it is recommended that the jumper cables be attached as described in the owner’s manual.
Associated Products (10)Associated Documents - November 5, 2024•Document ID: 11011635Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- L-SB-0043-24
- Date Added:
- December 7, 2024
- Manufacturer:
- LEXUS
SummarySome 2023 – 2024 model year ES 250 and ES 300h vehicles equipped with an A25A-FKS or an A25A-FXS engine may exhibit an oil leak that originates between the oil pan sub-assembly and the stiffening crankcase assembly.
Associated Products (2)Associated Documents - October 24, 2024•Document ID: 11010366Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- L-TT-0336-24
- Date Added:
- November 8, 2024
- Manufacturer:
- LEXUS
SummaryAfter jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087 - Lost Communication with ECM/PCM "A" Missing Message. Upon investigation, it is found that the engine ECU has been damage and needs to be replaced. In several cases, the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or mounting bracket.
Associated Products (8)Associated Documents - October 24, 2024•Document ID: 11010365Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- 23LJ01
- Date Added:
- November 8, 2024
- Manufacturer:
- LEXUS
SummaryThe table below describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.
Associated Products (15)Associated Documents - October 24, 2024•Document ID: 11010364Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- 23LJ01
- Date Added:
- November 8, 2024
- Manufacturer:
- LEXUS
SummarySECOND KEY DELIVERY PROGRAM 23LJ01 Multiple Models and Model Years Second Key Delivery Program Frequently Asked Questions
Associated Products (15)Associated Documents - October 24, 2024•Document ID: 11010363Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- 23LJ01
- Date Added:
- November 8, 2024
- Manufacturer:
- LEXUS
SummaryThe supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
Associated Products (15)Associated Documents - October 24, 2024•Document ID: 11010362Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- 23LJ01
- Date Added:
- November 8, 2024
- Manufacturer:
- LEXUS
SummaryThe subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
Associated Products (15)Associated Documents - October 18, 2024•Document ID: 11010352Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- L-SB-0039-24
- Date Added:
- November 8, 2024
- Manufacturer:
- LEXUS
SummarySome 2021 – 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 500h, UX 200, and UX 250h vehicles may exhibit a high-pitched noise coming from the front HVAC blower motor while operating the air conditioner or heater. This condition does not affect the operation of the vehicle, however, a heater cover has been developed to help reduce or potentially eliminate the noise.
Associated Products (11)Associated Documents - October 1, 2024•Document ID: 11010325Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- L-SB-0034-23 Rev2
- Date Added:
- November 8, 2024
- Manufacturer:
- LEXUS
SummarySome 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. Some 2023 model year ES 250, ES 350, LS 500, LS 500h, RX 350, RX 350h, RX 500h, and RZ 450e vehicles, and 2023 –2024 model year ES 300h and UX 250h vehicles with DCM firmware versions earlier than LG-N210jj3333-09, LG-N210nn1212-09, LG-N310kk4646-0I, LG-N310ll4A4A-0I, LG-N310mm8A8A-0I, LG-N310nnBLBM-0I, or LG-N310oo1B1B-0I may exhibit a condition in which remote services are inoperative. Some 2023 model year ES 250, ES 350, LS 500, LS 500h, and RZ 450e vehicles, 2023 – 2024 model year RX 350, RX 350h, RX 450h+, and RX 500h vehicles, 2024 model year GX 550, LC 500c, and UX 250h vehicles; and 2023 – 2025 model year ES 300h vehicles with DCM firmware versions earlier than LG-N210qq####-##, or LG-N310qq####-##, may exhibit a condition in which Apple Music® or Amazon Music streaming and/or remote services are inoperative. A DCM firmware update is now available.
Associated Products (7)Associated Documents - September 17, 2024•Document ID: 11010070OtherUNKNOWN OR OTHER
- Mfr Comm. #:
- 23LJ01
- Date Added:
- November 6, 2024
- Manufacturer:
- LEXUS
SummaryThe table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.
Associated Products (15)Associated Documents - September 17, 2024•Document ID: 11010069OtherUNKNOWN OR OTHER
- Mfr Comm. #:
- 23LJ01
- Date Added:
- November 6, 2024
- Manufacturer:
- LEXUS
SummaryThe subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
Associated Products (15)Associated Documents - July 29, 2024•Document ID: 11007456Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- L-SB-0030-24 Rev1
- Date Added:
- September 7, 2024
- Manufacturer:
- LEXUS
SummarySome 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Associated Products (42)Associated Documents - July 29, 2024•Document ID: 11006162Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- L-SB-0030-24 Rev1
- Date Added:
- August 8, 2024
- Manufacturer:
- LEXUS
SummarySome 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Associated Products (42)Associated Documents - July 8, 2024•Document ID: 11007439Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- L-SB-0034-23 Rev1
- Date Added:
- September 7, 2024
- Manufacturer:
- LEXUS
SummarySome 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. Some 2023 model year ES 250, ES 350, LS 500, LS 500h, RX 350, RX 350h, RX 500h, and RZ 450e vehicles, and 2023 –2024 model year ES 300h and UX 250h vehicles with previous versions of DCM firmware (See Table 1 below) may exhibit a condition in which remote services are inoperative. A DCM firmware update is now available to address these conditions.
Associated Products (4)Associated Documents - July 8, 2024•Document ID: 11006145Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- L-SB-0034-23 Rev1
- Date Added:
- August 8, 2024
- Manufacturer:
- LEXUS
SummarySome 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. Some 2023 model year ES 250, ES 350, LS 500, LS 500h, RX 350, RX 350h, RX 500h, and RZ 450e vehicles, and 2023 –2024 model year ES 300h and UX 250h vehicles with previous versions of DCM firmware (See Table 1 below) may exhibit a condition in which remote services are inoperative. A DCM firmware update is now available to address these conditions.
Associated Products (4)Associated Documents - June 28, 2024•Document ID: 11005134Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- L-SB-0031-24
- Date Added:
- July 23, 2024
- Manufacturer:
- LEXUS
SummaryPre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper operation of electrical accessories (including interior light, clock, and radio reset). •Interior cleanliness. •Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Lexus. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. This bulletin contains the PDS procedures that apply specifically to 2025 model year ES 250, ES 300h, and ES 350. Refer to L-PDSB-0468-D, the model specific Check Sheet that contains PDS steps that apply to 2025 model specific Lexus vehicles. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, refer to L-SB-0003-24, Long-Term Vehicle Storage Guidelines. While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent battery discharge.
Associated Products (1)Associated Documents - June 28, 2024•Document ID: 11005076Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- L-SB-0031-24
- Date Added:
- July 23, 2024
- Manufacturer:
- LEXUS
SummaryPre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper operation of electrical accessories (including interior light, clock, and radio reset). •Interior cleanliness. •Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Lexus. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. This bulletin contains the PDS procedures that apply specifically to 2025 model year ES 250, ES 300h, and ES 350. Refer to L-PDSB-0468-D, the model specific Check Sheet that contains PDS steps that apply to 2025 model specific Lexus vehicles. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, refer to L-SB-0003-24, Long-Term Vehicle Storage Guidelines. While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent battery discharge.
Associated Products (1)Associated Documents